
Skills you'll gain: Disaster Recovery, Business Continuity Planning, Contingency Planning, Business Continuity, Benchmarking, Data Loss Prevention, Risk Mitigation, Risk Analysis, Information Assurance, Procedure Development, Program Standards, Crisis Management, Law, Regulation, and Compliance, Continuous Monitoring, Incident Response, Threat Management, Compliance Management, Program Development, Regulatory Compliance, Continuous Improvement Process
★ 4.6 (56) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Engagement, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Telephone Skills, Customer Support, Professionalism, Verbal Communication Skills, Active Listening, Communication
★ 4.8 (67) · Beginner · Course · 1 - 4 Weeks
Skills you'll gain: IT Security Architecture, Operating System Administration, Package and Software Management, Information Systems Security, IT Infrastructure, Network Troubleshooting, Systems Administration, Computer Networking, Infrastructure Security, Computer Security, Encryption, Desktop Support, Routing Protocols, Lightweight Directory Access Protocols, Technical Support, Network Protocols, Computer Hardware, Cloud Computing, Customer Service, Debugging
★ 4.8 (302) · Beginner · Professional Certificate · 3 - 6 Months

Emory University
Skills you'll gain: Business, Market Dynamics, Supply Chain, Supply Chain Management, Business Management, Business Strategy, Business Operations, Business Acumen, Logistics Management, Business Economics, Business Marketing, Business Modeling, Gross Profit, Strategic Thinking, Marketing, Competitive Analysis, Value Propositions, Decision Making, Strategic Marketing, Strategic Decision-Making
★ 4.9 (75) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Social Media Content, Social Media, Presentations, Social Media Marketing, Content Creation, Instagram, Facebook, Content Marketing, LinkedIn, Marketing Materials, Digital Marketing, Graphic Design
★ 4.1 (44) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Dashboard, Dashboard Creation, Data Warehousing, Data Presentation, Relational Databases, Database Development, Data Access, Database Management, SQL, Query Languages, Data Management, Data Analysis, Data Analysis Software, Cloud Computing, Benchmarking, Market Share
★ 4.4 (56) · Beginner · Guided Project · Less Than 2 Hours

Dartmouth College
Skills you'll gain: C (Programming Language), Memory Management, System Programming, Computer Architecture, Embedded Software, Programming Principles, Code Reusability, Computer Programming, Linux
★ 4.8 (62) · Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Customer Service, LLM Application, Product Support, Operational Efficiency, Automation
★ 3.9 (9) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Virtual Networking, Amazon Web Services, Cloud Computing Architecture, Cloud Infrastructure, Network Architecture, Amazon Elastic Compute Cloud, Remote Access Systems
★ 4.6 (20) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Medical Billing, Denial Management, Billing, Revenue Cycle Management, Accounts Receivable, Payment Processing and Collection, Regulatory Compliance
★ 4.8 (21) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Organizational Strategy, Strategic Thinking, Strategic Leadership, Business Strategy, Business Planning, Corporate Strategy, Strategic Decision-Making, Plan Execution, Business Leadership, Operations, Business Priorities, Initiative and Leadership, Financial Forecasting, Sales, Organizational Change, Sales Strategy, Operational Analysis, Revenue Management, Financial Planning, Design
★ 5 (15) · Mixed · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: Law, Regulation, and Compliance, Regulatory Compliance, Demand Generation, Property Management, Decision Intelligence, Real Estate Transactions, Real Estate Sales, Customer Engagement, Automation, Risk Management, Decision Making, Data Analysis, Market Analysis
★ 3.4 (8) · Beginner · Course · 1 - 3 Months