
Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Development, Sales Enablement, Inside Sales, Salesforce, Sales Operations, Sales Prospecting, Lead Generation, Sales Process, Sales Strategy, Prospecting and Qualification, Business Software, Productivity Software, Social Media Marketing, Customer Engagement, Social Media, Demand Generation, LinkedIn, Workflow Management
Beginner · Course · 1 - 3 Months

École Polytechnique
Skills you'll gain: Digital Transformation, Business Transformation, Marketing Management, General Sales Practices, Business Management, Innovation, Data Strategy, Customer Acquisition Management, Data Management, Marketing Strategies, Growth Strategies, Data-Driven Decision-Making, Scalability, Presentations
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, ChatGPT, Blogs, Generative AI Agents, Content Creation, Copywriting, Editing, Customer Advocacy, Ideation, Brand Management, Interviewing Skills
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Data-Driven Decision-Making, Data Processing, Data Visualization, Business Analytics, Data Analysis, Strategic Decision-Making, Data Cleansing, Statistical Analysis, Data Preprocessing, Data Wrangling, Exploratory Data Analysis, Statistical Visualization, Descriptive Statistics, Plot (Graphics), Matplotlib, Data Manipulation, Statistical Methods, Customer Analysis, Analytical Skills, Python Programming
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Social Media Analytics, Content Creation, Social Media Marketing, Hospitality Management, Social Media, Hospitality, Social Media Management, Social Media Content, Digital Marketing Campaigns, Guest Relations, Digital Marketing Tools, Hotels and Accommodations, Marketing, Social Media Strategy, Digital Marketing, Storytelling, Instagram, Web Analytics and SEO, Search Engine Optimization, User Feedback
Intermediate · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Prompt Engineering, Microsoft Copilot, Dashboard Creation, Excel Macros, Microsoft 365, Data Visualization, Pivot Tables And Charts, Spreadsheet Software, Productivity, AI literacy, Productivity Software, Data Analysis, Data-Driven Decision-Making, Workflow Management, Generative AI Agents, Artificial Intelligence, Customer Data Management, Generative AI, Data Management, Leadership Development
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Conversion Funnel Analysis, Customer Retention, Target Market, Loyalty Programs, Customer Advocacy, Promotional Strategies
Beginner · Course · 1 - 4 Weeks

Universidad Austral
Skills you'll gain: Financial Analysis, Financial Acumen, Financial Statement Analysis, Financial Statements, Entrepreneurial Finance, Balance Sheet, Gross Profit, Finance, Operating Cost, Financial Accounting, Income Statement, Accounting, Business Metrics, Business Valuation, Corporate Finance, Return On Investment, Cash Management, Working Capital, Investments
Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Financial Statement Analysis, Financial Statements, Financial Analysis, Financial Acumen, Inventory Accounting, Generally Accepted Accounting Principles (GAAP), Income Statement, Financial Reporting, Cash Flows, Balance Sheet, Accounting, Financial Forecasting, Gross Profit, Working Capital, Accrual Accounting, Capital Expenditure, Trend Analysis
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Product Assortment, Customer Communications Management, Content Management Systems, Retail Management, Retail Store Operations, Payment Processing, Payment Systems, Merchant Services, E-Commerce, Web Content, Product Management, Shipping and Receiving, Sales Tax, Marketing, Account Management, System Configuration, Business
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Multimodal Prompts, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Customer Service, Product Support, Operational Efficiency, Automation
Beginner · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Design Thinking, Technology Strategies, IT Management, Agile Methodology, Process Design, Customer experience strategy (CX), Stakeholder Engagement, Solution Design, Business Strategies, Agile Project Management, Business Modeling, Business Process, Stakeholder Management, Performance Metric, Lean Methodologies, Performance Measurement, User Feedback, Value Propositions, Sales
Beginner · Course · 1 - 4 Weeks