• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Engagement

Results for "customer engagement"


  • E

    EDUCBA

    ETL and Data Warehousing: SSIS, CloverETL, and Azure

    Skills you'll gain: SQL Server Integration Services (SSIS), Azure Synapse Analytics, Data Mapping, Data Warehousing, Extract, Transform, Load, Data Validation, Power BI, Data Architecture, Workflow Management, Data Transformation, Data Visualization Software, Data Management, Data Integration, Business Intelligence, Warehousing, Apache Spark, SQL, Analytics, Data Pipelines, Apache

    4.8 stars, 85 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.8 (85) · Beginner · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • M

    Microsoft

    Microsoft Fabric Data Engineer

    Skills you'll gain: Data Modeling, Data Pipelines, Data Lakes, Data Integration, Power BI, Data Manipulation, Dataflow, Data Mapping, Real Time Data, Data Infrastructure, Data Warehousing, Star Schema, Data Cleansing, Microsoft Power Platform, Database Design, Data Quality, Extract, Transform, Load, Dependency Analysis, System Monitoring, Data Processing

    Intermediate · Professional Certificate · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    University of Pennsylvania

    Omnichannel Retail Strategy

    Skills you'll gain: Human Capital, Employee Retention, Workforce Development, Human Resource Strategy, Employee Training, Digital Transformation, Organizational Strategy, Employee Engagement, Supply Chain Management, E-Commerce, Customer experience strategy (CX), Supply Chain, Retail Store Operations, Brand Strategy, Talent Management, Brand Management, Branding, Customer experience improvement, Performance Management, Analytics

    4.7 stars, 426 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.7 (426) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • P

    Packt

    Journalism Conduct Great Media Interviews

    Skills you'll gain: Interviewing Skills, Oral Expression, Verbal Communication Skills, Media and Communications, Communication, Driving engagement, Journalism, Public Speaking, Electronic Media, Constructive Feedback, Video Production, Executive Presence, Professionalism, Active Listening, Digital Publishing, Discussion Facilitation, Composure

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
  • G

    Google

    Google UX Design (PT)

    Skills you'll gain: Adobe XD, User Experience Design, Usability Testing, Figma (Design Software), Responsive Web Design, Information Architecture, Wireframing, User Experience, Prototyping, UI/UX Research, Presentations, Design Reviews, Software Design Documents, User Interface and User Experience (UI/UX) Design, User Story, Storyboarding, Ideation, Mockups, Usability, Software Documentation

    4.9 stars, 2.6K reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.9 (2.6K) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Free trial
    Free trial
  • U

    University of California, Irvine

    Inicio y planificación de proyectos

    Skills you'll gain: Project Planning, Stakeholder Engagement, Conflict Management, Stakeholder Management, Planning, Project Management, Project Scoping, Work Breakdown Structure, Stakeholder Analysis, Project Documentation, Stakeholder Communications, Leadership and Management, Influencing, Organizational Structure

    4.8 stars, 740 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.8 (740) · Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • R

    Real Madrid Graduate School Universidad Europea

    Leadership and Talent Development in Football

    Skills you'll gain: Succession Planning, Empathy & Emotional Intelligence, Emotional Intelligence, Conflict Management, Active Listening, Smart Goals, Drive Engagement, Talent Recruitment, Team Performance Management, Goal Setting, Leadership Development, Self-Awareness, Talent Management, Organizational Leadership, Organizational Development, Leadership, Organizational Strategy, Team Motivation, Employee Coaching, Team Collaboration

    Beginner · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • I

    IBM

    SEO Mastery: From Fundamentals to GenAI and GEO Strategies

    Skills you'll gain: Generative Engine Optimization (GEO), Prompt Engineering, Web Analytics and SEO, Search Engine Optimization, Search Engine Marketing, Generative AI, Marketing Strategy and Techniques, Blogs, Digital Marketing, Content Marketing, Content Creation, Web Content, Semantic Web, Keyword Research, Content Strategy, Growth Strategies, Artificial Intelligence, Web Analytics, Competitive Analysis, Performance Measurement

    4.7 stars, 91 reviews, Intermediate, Specialization, 1 - 3 Months

    ★ 4.7 (91) · Intermediate · Specialization · 1 - 3 Months

    Status: Top AI program
    Top AI program
    Status: Free trial
    Free trial
  • S

    SkillUp

    Scrum Master

    Skills you'll gain: User Story, Sprint Retrospectives, Risk Analysis, Scrum (Software Development), Sprint Planning, Backlogs, Project Risk Management, Agile Methodology, Agile Project Management, Team Building, Team Management, Project Management Institute (PMI) Methodology, Meeting Facilitation, Product Requirements, Stakeholder Engagement, Agile Product Development, Organizational Change, Project Management, Risk Management, Communication

    4.6 stars, 577 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.6 (577) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • M

    Microsoft

    Enterprise Product Management Fundamentals

    Skills you'll gain: Product Development, New Product Development, Product Management, Product Lifecycle Management, Product Roadmaps, Market Research, Microsoft 365, Product Planning, Product Requirements, Agile Product Development, AI Product Strategy, Cross-Functional Collaboration, Product Strategy, Market Analysis, Business Research, Compliance Management, Competitive Analysis, Cross-Functional Team Leadership, Enterprise Security, Agile Methodology

    4.5 stars, 323 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.5 (323) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • M

    Madecraft

    Managing Innovation

    Skills you'll gain: Innovation, Brainstorming, Ideation, Root Cause Analysis, Value Engineering, Systems Thinking, New Product Development, Product Development, Problem Solving, Business Solutions, Fundraising and Crowdsourcing, Knowledge Transfer, Process Development, Problem Management, Value Propositions, Business Metrics, Analysis, Market Research, Customer Insights, Trend Analysis

    Beginner · Course · 1 - 3 Months

    Category: New
    New
  • T

    The University of Hong Kong

    University Teaching

    Skills you'll gain: Instructional and Curriculum Design, Instructional Design, Curriculum Development, Lesson Planning, Curriculum Planning, Education and Training, Constructive Feedback, Pedagogy, Teaching, Syllabus Development, Course Development, Differentiated Instruction, Instructional Strategies, Student Engagement, Higher Education, Learning Theory, Learning Styles

    4.8 stars, 1.7K reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (1.7K) · Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
1…767778…399

In summary, here are 10 of our most popular customer engagement courses

  • ETL and Data Warehousing: SSIS, CloverETL, and Azure: EDUCBA
  • Microsoft Fabric Data Engineer: Microsoft
  • Omnichannel Retail Strategy: University of Pennsylvania
  • Journalism Conduct Great Media Interviews: Packt
  • Google UX Design (PT): Google
  • Inicio y planificación de proyectos: University of California, Irvine
  • Leadership and Talent Development in Football: Real Madrid Graduate School Universidad Europea
  • SEO Mastery: From Fundamentals to GenAI and GEO Strategies: IBM
  • Scrum Master: SkillUp
  • Enterprise Product Management Fundamentals: Microsoft

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok