Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: ChatGPT, Prompt Engineering, Software Development Tools, Test Automation, Technical Design, Docker (Software), Technical Documentation, Unit Testing, Application Deployment, Application Programming Interface (API), Application Development, Technical Communication
Intermediate · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Model Evaluation, Deep Learning, Statistical Analysis, Clinical Trials, Data Preprocessing, Risk Modeling, Treatment Planning, Data Analysis, Convolutional Neural Networks, Decision Tree Learning, Predictive Modeling, Feature Engineering, Patient Treatment, Image Analysis, Applied Machine Learning, AI Personalization, Diagnostic Radiology, Machine Learning, Random Forest Algorithm, Forecasting
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Unity Engine, Algorithms, Game Design, Video Game Development, Programming Principles, Virtual Environment, 3D Assets, Debugging, Data Structures
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Computer Graphics, Visualization (Computer Graphics), C# (Programming Language), .NET Framework, Graphical Tools, Animations, Animation and Game Design, Image Analysis, User Interface (UI), User Interface (UI) Design, Application Development
Intermediate · Course · 1 - 4 Weeks
École Polytechnique Fédérale de Lausanne
Skills you'll gain: Scala Programming, Programming Principles, Object Oriented Programming (OOP), Functional Design, Computer Programming, Data Structures, Integrated Development Environments, Algorithms, Computational Thinking
Intermediate · Course · 1 - 3 Months
University of Maryland, College Park
Skills you'll gain: AI Personalization, Responsible AI, Deep Learning, Forecasting, Business Leadership, Risk Management, Business Analytics, Machine Learning, Analytics, Artificial Intelligence, Marketing Analytics, Applied Machine Learning, Customer Analysis, Supply Chain Management, Data-Driven Decision-Making, Big Data, People Analytics
Intermediate · Course · 1 - 3 Months

Packt
Skills you'll gain: Test Driven Development (TDD), C and C++, C++ (Programming Language), Debugging, C (Programming Language), Object Oriented Programming (OOP), System Programming, Functional Design, Secure Coding, Software Architecture, Performance Tuning, Network Troubleshooting
Beginner · Course · 1 - 3 Months

AI CERTs
Skills you'll gain: Responsible AI, Data Ethics, Health Care Administration, Practice Management Software, Medical Billing and Coding, Artificial Intelligence, Health Informatics, Regulatory Compliance, AI Enablement, Patient Flow, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Machine Learning, Medical Billing, Natural Language Processing, Revenue Cycle Management, Artificial Intelligence and Machine Learning (AI/ML), Healthcare Ethics, Medical Assistance, Fraud detection, Generative AI
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Gemini, Retrieval-Augmented Generation, Generative AI, AI Enablement, AI Orchestration, Customer experience improvement, Enterprise Security, Artificial Intelligence, LLM Application, Decision Making, Cloud Infrastructure, Organizational Strategy, Cloud Computing, Cloud Platforms, Customer experience strategy (CX), Innovation, MLOps (Machine Learning Operations), Change Management, Collaboration
Beginner · Specialization · 3 - 6 Months

Logical Operations
Skills you'll gain: Risk Analysis, Project Risk Management, User Story, Communication Planning, Sprint Planning, Agile Project Management, Change Control, Project Management, Project Planning, Backlogs, Release Management, Stakeholder Communications, Team Leadership, Leadership, Microsoft Excel, Leadership Development, Microsoft Word, Microsoft Office
Mixed · Course · 1 - 4 Weeks

Atlassian
Skills you'll gain: Git (Version Control System), Version Control, GitHub, Bitbucket, Software Versioning, Software Configuration Management, Command-Line Interface, Code Review
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Serverless Computing, Image Analysis, API Gateway, Computer Vision, Event-Driven Programming, Amazon S3, Microservices, Amazon Web Services, Authentications, Cloud Computing Architecture, Amazon DynamoDB, API Design, Application Development
Intermediate · Course · 1 - 4 Weeks