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  • Customer Experience Strategy Cx

Results for "customer experience strategy (cx)"


  • M

    Microsoft

    Service Operations Management

    Skills you'll gain: Service Level, Service Level Agreement, Operations, Operational Efficiency, Service Management, Operations Management, Operational Analysis, Customer experience improvement, Process Optimization, Data Entry, Performance Analysis, Performance Measurement, Data Validation, Business Metrics, Customer Relationship Management, Data Quality, Workflow Management, Data Processing, Data Management, Data Analysis

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Case Western Reserve University

    Leading Digital Innovation by Design

    Skills you'll gain: Digital Transformation, Design Thinking, Innovation, Digital Assets, Business Transformation, Human Centered Design, Digital Design, Digital Publishing, Systems Architecture, Enterprise Architecture, Business Modeling, Organizational Change, Organizational Structure, Experience Design, Business Logic, Performance Metric

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Category: Preview
    Preview
  • I

    IBM

    Data Visualization with Python

    Skills you'll gain: Data Storytelling, Data Presentation, Plotly, Data Visualization Software, Data Visualization, Plot (Graphics), Dashboard, Interactive Data Visualization, Dashboard Creation, Matplotlib, Graphing, Geospatial Information and Technology, Histogram, Spatial Data Analysis, Seaborn, Data Analysis, Scatter Plots, Python Programming

    4.5 stars, 12K reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.5 (12K) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • C

    Coursera

    Agile Project: Product Prototype Touchpoint Analysis in Miro

    Skills you'll gain: Agile Product Development, Wireframing, Product Roadmaps, Journey Mapping, Agile Methodology, Customer experience improvement, Agile Project Management, Persona Development, Prototyping, Experience Design, User Story, Product Development, New Product Development, Customer Analysis, Product Strategy, Process Analysis

    4.6 stars, 93 reviews, Intermediate, Guided Project, Less Than 2 Hours

    ★ 4.6 (93) · Intermediate · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • D

    Duke University

    Medical Neuroscience

    Skills you'll gain: Sensory Systems Analysis, Neurology, Physiology, Anatomy, Life Sciences, Electrophysiology, Cell Biology, Psychology, Pathology, Molecular Biology, Substance Abuse

    4.9 stars, 3.1K reviews, Advanced, Course, 3 - 6 Months

    ★ 4.9 (3.1K) · Advanced · Course · 3 - 6 Months

    Status: Trending right now
    Trending right now
    Category: Preview
    Preview
  • S

    STARWEAVER

    Generative AI for Marketing: Content, SEO & Automation

    Skills you'll gain: Marketing Automation, Generative AI Agents, Content Marketing, Marketing Effectiveness, Generative AI, MarTech, AI Personalization, Marketing Analytics, Agentic systems, Marketing, Data Ethics, Customer Communications Management, AI Workflows, Personalized Service, Multimodal Prompts, Customer experience improvement, Large Language Modeling, Governance, Prompt Engineering, Predictive Analytics

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Category: Preview
    Preview
  • I

    IBM

    IBM Deep Learning with PyTorch, Keras and Tensorflow

    Skills you'll gain: PyTorch (Machine Learning Library), Model Optimization, Keras (Neural Network Library), Deep Learning, Convolutional Neural Networks, Reinforcement Learning, Transfer Learning, Autoencoders, Generative AI, Unsupervised Learning, Tensorflow, Artificial Neural Networks, Recurrent Neural Networks (RNNs), Generative Adversarial Networks (GANs), Generative Model Architectures, Model Training, Logistic Regression, Image Analysis, Applied Machine Learning, Regression Analysis

    4.5 stars, 4.3K reviews, Intermediate, Professional Certificate, 3 - 6 Months

    ★ 4.5 (4.3K) · Intermediate · Professional Certificate · 3 - 6 Months

    Status: Top AI program
    Top AI program
    Status: Free trial
    Free trial
  • G

    Google

    Agile Project Management

    Skills you'll gain: Agile Project Management, Backlogs, Agile Methodology, User Story, Sprint Planning, Agile Product Development, Product Roadmaps, Sprint Retrospectives, Coaching, Team Management, Team Oriented, Team Building, Organizational Change, Waterfall Methodology, Prioritization, Problem Solving, Influencing

    4.8 stars, 15K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (15K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Illinois Urbana-Champaign

    Digital Marketing: Audience, Campaigns, and Metrics

    Skills you'll gain: Marketing Analytics, Strategic Marketing, Digital Marketing Campaigns, Web Analytics and SEO, MarTech, Social Media Campaigns, Web Content, Cross-Channel Marketing, Social Media Marketing, Search Engine Optimization, Marketing Automation, Marketing Channel, AI Personalization, Marketing, Marketing Planning, Content Management Systems, Content Performance Analysis, Integrated Marketing Communications, Media Planning, Key Performance Indicators (KPIs)

    4.6 stars, 8K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.6 (8K) · Beginner · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • B

    Board Infinity

    Quality Improvement and Management

    Skills you'll gain: Quality Management, Quality Management Systems, ISO 9000 Series, Statistical Process Controls, Product Quality (QA/QC), Quality Improvement, Quality Monitoring, Quality Assessment, Service Improvement, Customer experience strategy (CX), Customer experience improvement, Continuous Quality Improvement (CQI), Quality Control, User Feedback, Product Improvement, Continuous Improvement Process, Technical Standard, Process Improvement

    4.3 stars, 397 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.3 (397) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • S

    Salesforce

    Sales and CRM Overview

    Skills you'll gain: Sales Process, Sales, Salesforce, Customer Relationship Management (CRM) Software, Sales Operations, Customer Relationship Management, General Sales Practices, B2B Sales, Sales Pipelines, Data Management, Customer Data Management, Information Management, Databases, Data Quality, Data Cleansing, Business-To-Consumer

    4.6 stars, 1.7K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (1.7K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • P

    Packt

    Project Management with ChatGPT - A Practical Guide

    Skills you'll gain: Prompt Engineering, Responsible AI, Prompt Patterns, ChatGPT, Multimodal Prompts, Project Management Software, Project Risk Management, Workflow Management, Project Controls, Generative AI, Risk Control, Administrative Support, Project Management, Risk Management, AI literacy, Decision Intelligence, Risk Analysis, Market Intelligence, Decision Making, Customer Service

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
1…777879…834

In summary, here are 10 of our most popular customer experience strategy (cx) courses

  • Service Operations Management: Microsoft
  • Leading Digital Innovation by Design: Case Western Reserve University
  • Data Visualization with Python: IBM
  • Agile Project: Product Prototype Touchpoint Analysis in Miro: Coursera
  • Medical Neuroscience: Duke University
  • Generative AI for Marketing: Content, SEO & Automation: STARWEAVER
  • IBM Deep Learning with PyTorch, Keras and Tensorflow: IBM
  • Agile Project Management: Google
  • Digital Marketing: Audience, Campaigns, and Metrics: University of Illinois Urbana-Champaign
  • Quality Improvement and Management: Board Infinity

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