IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Harvard Business Review
Skills you'll gain: Crisis Management, Organizational Change, Strategic Leadership, Leadership, Resilience, Team Leadership, Organizational Leadership, Dealing With Ambiguity, Change Management, Adaptability, Overcoming Objections, Compassion, Emotional Intelligence, Process Improvement, Empathy, Communication Strategies, Employee Engagement
Intermediate · Course · 1 - 4 Weeks

University of Cape Town
Skills you'll gain: Design Thinking, Human Centered Design, Creative Problem-Solving, Innovation, Community Development, Resourcefulness, Systems Thinking, Sustainable Development, Diversity and Inclusion, Complex Problem Solving, Social Work, Cultural Diversity, Empowerment, Entrepreneurship
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Health Informatics, Clinical Informatics, Decision Support Systems, Solution Design, Health Technology, Health Care, Health Information Management, Usability Testing, Requirements Elicitation, Electronic Medical Record, Data Capture, User Centered Design, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI, Generative AI Agents, Google Cloud Platform, MLOps (Machine Learning Operations), Artificial Intelligence and Machine Learning (AI/ML), Prompt Engineering, Tensorflow, OpenAI, AI Product Strategy, Cloud Infrastructure, Applied Machine Learning, Big Data, Machine Learning
Beginner · Course · 1 - 3 Months

Skills you'll gain: Apache Hadoop, Apache Hive, Big Data, Database Design, Data Processing, Distributed Computing, Scalability, Data Pipelines, Extract, Transform, Load, Data Warehousing, Query Languages, Data Cleansing, Data Transformation, Data Management, Analytics
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: JSON, Package and Software Management, Web Scraping, Application Programming Interface (API), File Management, Python Programming, Authentications, Scripting, Data Processing, Performance Testing, Probability & Statistics
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Meeting Facilitation, Conflict Management, Sprint Retrospectives, Collaboration, Teamwork, Design Thinking, Continuous Improvement Process, Organizational Effectiveness, Stakeholder Analysis, Taking Meeting Minutes, Organizational Development, Sales Presentation, Communication Planning, Leadership Development, Time Management, Communication Strategies, Data Visualization
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Email Security, Web Analytics and SEO, Apache, Public Key Infrastructure, User Accounts, Control Panels, Data Security, Encryption, Web Servers, PHP (Scripting Language), System Configuration, Performance Tuning, Server Administration, Authentications
Mixed · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Financial Modeling, Entrepreneurial Finance, Financial Forecasting, Capital Budgeting, Financial Statements, Return On Investment, Cash Flow Forecasting, Financial Analysis, Business Modeling, Negotiation, Investments, Investment Management, Microsoft Excel
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Data Visualization, Interactive Data Visualization, Data Visualization Software, Data Presentation, Data Literacy, Data Ethics, Data Storytelling, Visualization (Computer Graphics), Dashboard, Tableau Software, Data Manipulation, Data Import/Export
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Penetration Testing, Vulnerability Scanning, Exploitation techniques, Cyber Security Assessment, Vulnerability Assessments, Mobile Security, Open Web Application Security Project (OWASP), Cloud Security, Threat Modeling, MITRE ATT&CK Framework, Network Security, Business Logic, Scripting, Technical Communication
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Lightweight Directory Access Protocols, Splunk, System Monitoring, Role-Based Access Control (RBAC), Authentications, Data Storage, Data Management, Data Infrastructure, Authorization (Computing), Enterprise Security, Disaster Recovery, Identity and Access Management, Data Integrity, User Accounts, Dataflow, Data Security, System Configuration, Configuration Management
Mixed · Course · 1 - 3 Months