IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Google Cloud
Skills you'll gain: Technical Support, Technical Communication, Google Workspace, Gmail, Issue Tracking, Data Access, Email Security, Data Sharing, Help Desk Support, Event Monitoring, File Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Reinforcement Learning, Inventory Control, Inventory Management System, Supply Chain, Operations Research, Supply Chain Management, Process Optimization, Model Optimization, Data-Driven Decision-Making, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Methods, Fine-tuning, Performance Tuning, Decision Making, Simulations, Algorithms
Intermediate · Course · 1 - 4 Weeks

Chris Croft Training
Skills you'll gain: Goal Setting, Goal-Oriented, Professional Networking, Smart Goals, Professional Development, Personal Development, Growth Mindedness, Planning, New Business Development, Lifelong Learning, Self-Awareness, Adaptability, Job Evaluation, Decision Making, Leadership Development, Negotiation, Entrepreneurship, Leadership and Management, Business Leadership, Interviewing Skills
Mixed · Course · 1 - 3 Months

Skills you'll gain: Dashboard, Dashboard Creation, Data Visualization, Web Content Accessibility Guidelines, Data Presentation, Data Literacy, Data Visualization Software, Statistical Visualization, Heat Maps, Scatter Plots
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Zero Trust Network Access, Security Information and Event Management (SIEM), Vulnerability Management, Endpoint Detection and Response, Cyber Threat Intelligence, Cyber Security Strategy, Cybersecurity, Vulnerability Assessments, IT Security Architecture, Incident Response, Enterprise Architecture, Continuous Monitoring, Threat Detection, Cloud Security, Microsoft Servers, Email Security, Azure Active Directory, Technology Roadmaps, Multi-Cloud, Identity and Access Management
Intermediate · Course · 1 - 3 Months

Sungkyunkwan University
Skills you'll gain: Music Theory, Music, Ethical Standards And Conduct, Aesthetics, Liberal Arts, Intercultural Competence, Cultural Diversity, Culture, Human Learning, Human Development, Habit Formation, Ancient History
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Predictive Modeling, SAS (Software), Predictive Analytics, Decision Intelligence, Responsible AI, Analytics, Data Analysis, Business Analytics, Data-Driven Decision-Making, Team Oriented, Exploratory Data Analysis, Data Management, Data Visualization Software, Process Design, Data Access, Data Processing, Dataflow
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Scripting Languages, IT Automation, grep
Intermediate · Course · 1 - 3 Months

Skills you'll gain: SQL, Health Information Management, Relational Databases, Database Design, Back-End Web Development, Query Languages, Database Application, Database Development, Database Management, Databases, Database Software, Database Management Systems, Web Applications
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Newsletters, Email Marketing, Email Automation, Stakeholder Communications, Stakeholder Management, Stakeholder Engagement, Campaign Management, Content Performance Analysis, Communication Planning, Marketing Automation, Strategic Communication, Marketing Communications, Personalized Campaigns, Campaign Planning, Generative AI Agents, Performance Analysis, Marketing Strategy and Techniques, Digital Marketing, Digital Advertising, Market Analysis
Beginner · Course · 3 - 6 Months

Skills you'll gain: User Experience Design, User Interface (UI) Design, User Flows, Application Programming Interface (API)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI, AI Enablement, AI literacy, Large Language Modeling, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Business Strategy, Data Strategy, Data Ethics, Artificial Neural Networks, Process Improvement, Process Improvement and Optimization, Cloud Computing, Operational Efficiency, Process Optimization, Big Data, Customer Service, Natural Language Processing, User Experience, Marketing
Mixed · Course · 1 - 3 Months