• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Business Process

Business Process Courses

Business process courses can help you learn process mapping, workflow optimization, and performance measurement. You can build skills in analyzing operational efficiency, implementing change management strategies, and enhancing customer experience. Many courses introduce tools like Six Sigma, Lean methodologies, and business process modeling software, that support streamlining operations and driving continuous improvement.


Popular Business Process Courses and Certifications


  • Status: Free Trial
    Free Trial
    P

    Packt

    Process, Business Environment, and Exam Preparation

    Skills you'll gain: Risk Management, Stakeholder Management, Stakeholder Engagement, Risk Mitigation, Project Risk Management, Risk Analysis, Project Management, Project Scoping, Stakeholder Analysis, Agile Methodology, Project Management Life Cycle, Compliance Management, Agile Project Management, Stakeholder Communications, Scope Management, Business Process, Governance Risk Management and Compliance, Process Management, Project Planning, Project Management Institute (PMI) Methodology

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Applying GenAI Tools for Process Automation

    Skills you'll gain: Prompt Engineering, AI Workflows, AI Integrations, Agentic Workflows, Automation, Prompt Engineering Tools, AI Enablement, Performance Measurement, Decision Intelligence, Generative AI, Process Optimization, Scalability, Debugging

    4.7
    Rating, 4.7 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Project Phases and Methods: From Initiation to Execution

    Skills you'll gain: Project Management Life Cycle, Backlogs, Stakeholder Communications, Timelines, Project Management, Workflow Management, Stakeholder Management, Waterfall Methodology, Agile Methodology, Agile Project Management, Project Management Software, Project Schedules, Project Planning, Scheduling, Risk Mitigation, Data-Driven Decision-Making, Dependency Analysis, Decision Making, Risk Analysis

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    Logical Operations

    Project Management: Managing and Closing Successfully

    Skills you'll gain: Project Closure, Project Implementation, Project Management Life Cycle, Change Control, Project Controls, Project Performance, Project Management, Performance Reporting, Sprint Planning, Project Planning, Change Requests, Agile Project Management, Microsoft Excel, Plan Execution, Report Writing, Team Leadership, Microsoft Office, Leadership, Microsoft Word, Leadership Development

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    Create a services customer satisfaction process

    Skills you'll gain: Customer Service, Customer experience improvement, Service Design, Loyalty Programs, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Journey Mapping, Customer Engagement, Customer Support, Cross-Channel Marketing, Business Process, Integrated Marketing Communications, Customer Retention, Marketing

    4.5
    Rating, 4.5 out of 5 stars
    ·
    42 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    Logical Operations

    Project Management: Teams, Procurements, and Execution

    Skills you'll gain: Vendor Management, Team Management, Project Management, Vendor Relationship Management, Procurement, Team Performance Management, Team Building, Project Scoping, Scope Management, Conflict Management, Team Leadership, Agile Project Management, Project Risk Management, Project Planning, Leadership, Leadership Development, Change Control, Microsoft Office, Microsoft Excel, Microsoft Word

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Project Execution and Control

    Skills you'll gain: Project Closure, Agile Methodology, Waterfall Methodology, Project Management Life Cycle, Sprint Retrospectives, Project Implementation, Agile Project Management, Project Performance, Project Management, Project Controls, Earned Value Management, Project Planning, Project Schedules, Change Control, Scheduling, Resource Management, Resource Allocation, Variance Analysis

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    66 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    PM Phases: Initiate, Plan, Execute

    Skills you'll gain: Project Closure, Risk Mitigation, Project Implementation, Project Risk Management, Project Planning, Risk Analysis, Goal Setting, Business Communication

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    RStudio for Six Sigma - Process Capability

    Skills you'll gain: Process Capability, Six Sigma Methodology, Statistical Process Controls, Process Analysis, Statistical Analysis, Data Analysis, Performance Measurement, Probability & Statistics, Statistical Methods, R (Software), Business Metrics, R Programming, Benchmarking, Data Import/Export

    4.1
    Rating, 4.1 out of 5 stars
    ·
    7 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Analyze & Apply Process Costing Techniques

    Skills you'll gain: Specialized Accounting, Operating Cost, Cost Management, Accounting Records, General Accounting, Profit and Loss (P&L) Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    INSEAD

    Transacting on the Blockchain

    Skills you'll gain: Blockchain, Digital Assets, FinTech, Payment Systems, Financial Inclusion, Digital Transformation, Emerging Technologies, Financial Systems, Identity and Access Management, Distributed Computing, Financial Services, Authentications, Cryptographic Protocols, Automation, Empowerment, Cost Reduction, Transaction Processing, Information Privacy

    4.8
    Rating, 4.8 out of 5 stars
    ·
    924 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    K

    Kennesaw State University

    The Define Phase for the 6 σ Black Belt

    Skills you'll gain: Six Sigma Methodology, Lean Six Sigma, Lean Methodologies, Analytical Skills, Process Analysis, Process Improvement, Business Analysis Tools, Project Documentation, Process Improvement and Optimization, Quality Improvement, Customer Insights, Quality Assessment, Customer experience improvement, Customer Analysis, Continuous Quality Improvement (CQI), Quality Management, Project Management, Business Process, Project Scoping, Project Planning

    4.4
    Rating, 4.4 out of 5 stars
    ·
    114 reviews

    Mixed · Course · 1 - 3 Months

1…8910…834

In summary, here are 10 of our most popular business process courses

  • Process, Business Environment, and Exam Preparation: Packt
  • Applying GenAI Tools for Process Automation: SkillUp
  • Project Phases and Methods: From Initiation to Execution: Coursera
  • Project Management: Managing and Closing Successfully: Logical Operations
  • Create a services customer satisfaction process: Coursera
  • Project Management: Teams, Procurements, and Execution: Logical Operations
  • Project Execution and Control: University of Illinois Urbana-Champaign
  • PM Phases: Initiate, Plan, Execute: Coursera
  • RStudio for Six Sigma - Process Capability: Coursera
  • Analyze & Apply Process Costing Techniques: EDUCBA

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok