
Creo Incubator
Skills you'll gain: Constructive Feedback, Emotional Intelligence, Conflict Management, Empathy & Emotional Intelligence, Stress Management, Resilience, Professionalism, Clinical Leadership, Empathy, Coordinating, Teamwork, Problem Solving, Self-Awareness, Collaboration, Communication Strategies, Interpersonal Communications, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Survey Creation, User Feedback, Customer Insights, User Accounts, Marketing, Business
★ 4.8 (43) · Beginner · Guided Project · Less Than 2 Hours

University of Arizona
Skills you'll gain: Active Listening, Surveys, Customer Relationship Building, Team Oriented, Customer Insights, Team Collaboration, User Feedback, Team Building, Customer Service, Customer experience improvement, Customer Analysis, Customer Engagement, Customer Retention, Data-Driven Decision-Making, Customer experience strategy (CX), Relationship Management, Drive Engagement, Analysis, Entrepreneurship, Business Strategy
Beginner · Course · 1 - 3 Months

Skills you'll gain: Client Services, Customer Service, Customer and Client Support, Client Support, Customer Complaint Resolution, Customer Relationship Building, Customer experience improvement, Personalized Service, Customer Engagement, Service Recovery, Customer Retention, Verbal Communication Skills, Customer Success Management, Communication, Customer Insights, Communication Strategies, Business Communication, Long Term Care, Business, Business Strategies
Mixed · Course · 1 - 4 Weeks

The Expert Academy
Skills you'll gain: Closing (Sales), Overcoming Objections, Inside Sales, Negotiation, Selling Techniques, Trustworthiness, Customer Retention, Sales Presentation, Collaboration, Sales, Relationship Building, General Sales Practices, Sales Presentations, Customer Relationship Building, Sales Management, Rapport Building, Virtual Networking, Virtual Environment, Digital Communications, Presentations
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Conflict Management, Negotiation, Teamwork, Collaboration, Professional Development, Interpersonal Communications, Relationship Management, Team Performance Management, Self-Awareness, Team Management, Leadership and Management, Communication, Behavioral Management, Organizational Skills, Organizational Structure, Process Management, IT Management
Mixed · Course · 1 - 4 Weeks
IE Business School
Skills you'll gain: Customer experience strategy (CX), Customer experience improvement, Branding, Brand Strategy, Brand Management, Journey Mapping, Consumer Behaviour, Value Propositions, Internal Communications, Subcontracting, Managed Services, Supplier Management
★ 4.7 (569) · Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer experience improvement, Business Priorities, AI Personalization, Customer Engagement, Client Support, AI Integrations, Data Ethics, Automation, Business Ethics, Information Privacy
★ 4.4 (62) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Insights, User Feedback, Customer Analysis, Customer experience improvement, Data Sharing, Business Research, User Accounts, Content Creation, Registration
Beginner · Guided Project · Less Than 2 Hours

University of California, Irvine
Skills you'll gain: Conflict Management, De-escalation Techniques, Teamwork, Collaboration, Empathy, Interpersonal Communications, Assertiveness, Communication Strategies, Organizational Effectiveness, Communication, Active Listening
★ 4.5 (1.3K) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: User Feedback, Customer Insights, Customer Service, Market Research, User Research, Target Audience, Marketing
★ 4.8 (31) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Experience Design, Design Thinking, User Experience, UI/UX Research, Customer experience improvement, Business Intelligence, Journey Mapping, User Interface (UI) Design, User Research, Customer Analysis, Collaborative Software
Beginner · Guided Project · Less Than 2 Hours