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  • Customer Complaint Resolution

Results for "customer complaint resolution"


  • U

    University of Arizona

    Customer-Focused Entrepreneurship: Service Insight & Loyalty

    Skills you'll gain: Customer Service, Customer Retention, Customer Relationship Management, Loyalty Programs, Customer Relationship Building, Brand Loyalty, Customer Insights, User Feedback, Customer Engagement, Customer experience strategy (CX), Customer experience improvement, Customer Analysis, Strategic Thinking, User Research, Relationship Management, Consumer Behaviour, Business Strategy, Entrepreneurship, Active Listening

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Coursera

    Create a services customer satisfaction process

    Skills you'll gain: Customer Service, Customer experience improvement, Service Design, Loyalty Programs, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Journey Mapping, Customer Engagement, Customer Support, Cross-Channel Marketing, Business Process, Integrated Marketing Communications, Customer Retention, Marketing

    4.5 stars, 42 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.5 (42) · Beginner · Guided Project · Less Than 2 Hours

  • C

    Creo Incubator

    Soft skills for clinicians: Conflict resolution

    Skills you'll gain: Constructive Feedback, Emotional Intelligence, Conflict Management, Empathy & Emotional Intelligence, Stress Management, Resilience, Professionalism, Clinical Leadership, Empathy, Coordinating, Teamwork, Problem Solving, Self-Awareness, Collaboration, Communication Strategies, Interpersonal Communications, Communication

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Coursera

    Create a Customer Satisfaction Survey with Typeform

    Skills you'll gain: Survey Creation, User Feedback, Customer Insights, User Accounts, Marketing, Business

    4.8 stars, 43 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.8 (43) · Beginner · Guided Project · Less Than 2 Hours

  • U

    University of Arizona

    Customer-Focused Entrepreneurship: Insights & Recovery

    Skills you'll gain: Active Listening, Surveys, Customer Relationship Building, Team Oriented, Customer Insights, Team Collaboration, User Feedback, Team Building, Customer Service, Customer experience improvement, Customer Analysis, Customer Engagement, Customer Retention, Data-Driven Decision-Making, Customer experience strategy (CX), Relationship Management, Drive Engagement, Analysis, Entrepreneurship, Business Strategy

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • T

    The Expert Academy

    Virtual Negotiation, Objections And Closing Deals

    Skills you'll gain: Closing (Sales), Overcoming Objections, Inside Sales, Negotiation, Selling Techniques, Trustworthiness, Customer Retention, Sales Presentation, Collaboration, Sales, Relationship Building, General Sales Practices, Sales Presentations, Customer Relationship Building, Sales Management, Rapport Building, Virtual Networking, Virtual Environment, Digital Communications, Presentations

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • I

    IE Business School

    Branding and Customer Experience

    Skills you'll gain: Customer experience strategy (CX), Customer experience improvement, Branding, Brand Strategy, Brand Management, Journey Mapping, Consumer Behaviour, Value Propositions, Internal Communications, Subcontracting, Managed Services, Supplier Management

    4.7 stars, 569 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.7 (569) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • C

    Coursera

    GenerativeAI for Customer Success

    Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer experience improvement, Business Priorities, AI Personalization, Customer Engagement, Client Support, AI Integrations, Data Ethics, Automation, Business Ethics, Information Privacy

    4.4 stars, 62 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.4 (62) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Design a Customer Satisfaction Survey with Typeform: A Beginner's Guide

    Skills you'll gain: Customer Insights, User Feedback, Customer Analysis, Customer experience improvement, Data Sharing, Business Research, User Accounts, Content Creation, Registration

    Beginner · Guided Project · Less Than 2 Hours

  • U

    University of California, Irvine

    Types of Conflict

    Skills you'll gain: Conflict Management, De-escalation Techniques, Teamwork, Collaboration, Empathy, Interpersonal Communications, Assertiveness, Communication Strategies, Organizational Effectiveness, Communication, Active Listening

    4.5 stars, 1.3K reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.5 (1.3K) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Create a Customer Service Survey in Microsoft Forms

    Skills you'll gain: User Feedback, Customer Insights, Customer Service, Market Research, User Research, Target Audience, Marketing

    4.8 stars, 31 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.8 (31) · Beginner · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • C

    Coursera

    Develop a UX Customer Problem Statement in Miro

    Skills you'll gain: Experience Design, Design Thinking, User Experience, UI/UX Research, Customer experience improvement, Business Intelligence, Journey Mapping, User Interface (UI) Design, User Research, Customer Analysis, Collaborative Software

    Beginner · Guided Project · Less Than 2 Hours

1…8910…282

In summary, here are 10 of our most popular customer complaint resolution courses

  • Customer-Focused Entrepreneurship: Service Insight & Loyalty: University of Arizona
  • Create a services customer satisfaction process: Coursera
  • Soft skills for clinicians: Conflict resolution: Creo Incubator
  • Create a Customer Satisfaction Survey with Typeform: Coursera
  • Customer-Focused Entrepreneurship: Insights & Recovery: University of Arizona
  • Virtual Negotiation, Objections And Closing Deals: The Expert Academy
  • Branding and Customer Experience: IE Business School
  • GenerativeAI for Customer Success: Coursera
  • Design a Customer Satisfaction Survey with Typeform: A Beginner's Guide: Coursera
  • Types of Conflict: University of California, Irvine

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