Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Tableau Learning Partner
Skills you'll gain: Tableau Software, Data Visualization Software, Dashboard, Business Analytics, Business Intelligence, Data Integration, Data Cleansing, Data Transformation, Data Processing, Performance Tuning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: ChatGPT, Data Analysis, OpenAI, Data-Driven Decision-Making, Generative AI, Content Creation, Prompt Engineering, Content Strategy, Artificial Intelligence, Business Intelligence, Customer Support, Customer experience improvement, Operational Efficiency, Customer Service, Automation
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Competitive Analysis, Value Propositions, Target Market, Product Improvement, Product Management, User Experience, Product Development, Product Design, Product Strategy, New Product Development, Customer Analysis, Market Analysis, Product Requirements, User Feedback, Product Testing, Needs Assessment, Ideation
Beginner · Course · 1 - 3 Months

UNSW Sydney (The University of New South Wales)
Skills you'll gain: Entrepreneurship, Financial Modeling, Financial Statements, Value Propositions, Income Statement, New Product Development, Business Modeling, Business Development, Market Opportunities, Investment Management, Lean Methodologies, Strategic Partnership, Persona Development, Customer Analysis, Presentations
Mixed · Course · 1 - 3 Months

Skills you'll gain: Information Technology Infrastructure Library, Service Management, Customer experience improvement, IT Service Management, Change Control, IT Management, Information Technology Architecture, Security Management, Enterprise Architecture, Continuous Improvement Process, Service Design, Agile Methodology, Governance, Risk Management Framework, Organizational Structure, IT Infrastructure, Strategic Partnership, Information Management, IT Security Architecture, Information Technology
Beginner · Specialization · 3 - 6 Months

University of California, Davis
Skills you'll gain: Market Research, Proposal Writing, Research Methodologies, Research, Market Analysis, Business Research, Data Collection, Quantitative Research, Business Writing, Sampling (Statistics), Survey Creation, Qualitative Research, Request for Proposal, Client Services, Professional Networking
Intermediate · Course · 1 - 4 Weeks
Google Cloud
Skills you'll gain: Google Sheets, Excel Formulas, Spreadsheet Software, Google Workspace, Data Validation, Data Visualization, Data Analysis Expressions (DAX), Productivity Software, Data Storytelling, Data Integration, Data Cleansing
Intermediate · Course · 1 - 3 Months

HubSpot Academy
Skills you'll gain: Prospecting and Qualification, Lead Generation, Consumer Behaviour, Sales Enablement, Sales Management, Service Level Agreement, Sales Strategy, Sales Process, Sales, Customer Acquisition Management, Content Marketing, Business Strategy, Customer experience strategy (CX), Customer Retention
Beginner · Course · 1 - 4 Weeks

The University of Tokyo
Skills you'll gain: Visualization (Computer Graphics), Interactive Design, Computer Graphics, Computer Graphic Techniques, Human Computer Interaction, Animations, User Interface (UI), Design, 3D Assets, Technical Design, Algorithms, Simulations
Intermediate · Course · 1 - 3 Months

HubSpot Academy
Skills you'll gain: Closing (Sales), Booking (Sales), Overcoming Objections, Sales Training, Sales Process, Sales Prospecting, HubSpot CRM, Sales, Inside Sales, Prospecting and Qualification, Sales Strategy, Consultative Selling, Customer Relationship Management (CRM) Software, Lead Generation, Negotiation, LinkedIn, Value Propositions, Professional Networking, Planning
Beginner · Course · 1 - 3 Months

Skills you'll gain: Information Technology, Computer Hardware, Cloud Computing, Network Troubleshooting, Software Installation, Technical Support and Services, Cybersecurity, Hardware Troubleshooting, Data Storage, Database Software, Operating Systems, Computer Networking, IT Infrastructure, Virtual Private Networks (VPN), Project Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Employee Surveys, Data Collection, Business Research, Data Analysis, User Feedback, Market Research, Business Software, Data Presentation
Beginner · Guided Project · Less Than 2 Hours