IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Macquarie University
Skills you'll gain: Pivot Tables And Charts, Data Storytelling, Data Presentation, Data Visualization Software, Data Visualization, Interactive Data Visualization, Dashboard Creation, Spreadsheet Software, Dashboard, Microsoft Excel, Excel Macros, Tree Maps, Excel Formulas, Data Analysis, Forecasting, Geospatial Mapping
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Java Programming, Java, Performance Tuning, Memory Management, Web Servers, Web Applications, Server Side, Computer Networking, TCP/IP, OS Process Management, Context Management, Software Development, Encryption, Network Protocols, Scalability, Maintainability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Delegation Skills, Team Performance Management, Performance Appraisal, Goal Setting, Performance Review, Performance Management, Accountability, Accountability Frameworks, Employee Performance Management, Performance Analysis, Expectation Management, Business Priorities, Performance Measurement, Constructive Feedback, Key Performance Indicators (KPIs), Resource Allocation, Collaborative Software, Power BI, Data-Driven Decision-Making
Intermediate · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Regression Analysis, Performance Measurement, Sampling (Statistics), Statistical Analysis, Statistical Inference, Risk Management, Analysis, Estimation, Bayesian Statistics, Statistical Methods, Probability & Statistics, Risk Appetite, Statistics, Model Evaluation, Risk Analysis, Systems Of Measurement, Decision Making, Data Management, Leadership and Management, Leadership
Advanced · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Multimodal Prompts, Prompt Patterns, ChatGPT, Context Engineering, Generative AI, AI powered creativity, Token Optimization, Responsible AI, Generative Model Architectures, OpenAI, Generative Adversarial Networks (GANs), AI Personalization, AI literacy, LLM Application, Large Language Modeling, Natural Language Processing, Software Design, Machine Learning
Advanced · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Data Collection, Lean Six Sigma, Six Sigma Methodology, Quality Improvement, Process Improvement, Process Improvement and Optimization, Project Design, Project Schedules, Business Process, Project Management, Project Planning, Quality Management, User Feedback, Probability & Statistics, Process Flow Diagrams, Data Validation, Process Mapping, Descriptive Statistics, Stakeholder Engagement, Stakeholder Analysis
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Timelines, Project Documentation, Team Management, Stakeholder Management, Project Management, Project Management Software, Project Coordination, Project Schedules, Milestones (Project Management), Scope Management, Project Scoping, Staff Management, Team Building, Work Breakdown Structure, Stakeholder Analysis, Project Planning, Workflow Management, Productivity Software, Organizational Skills
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Lean Six Sigma, Six Sigma Methodology, Kaizen Methodology, Operational Excellence, Lean Manufacturing, Operational Efficiency, Lean Methodologies, Process Flow Diagrams, Process Improvement, Process Improvement and Optimization, Quality Improvement, Process Mapping, Pareto Chart, Process Analysis, Continuous Improvement Process, Process Optimization, Process Management, Service Improvement, Quality Management, Data Collection
Beginner · Course · 1 - 3 Months

Sage Publications
Skills you'll gain: Brand Strategy, Brand Marketing, Brand Management, Branding, Integrated Marketing Communications, Brand Awareness, Marketing Management, Strategic Marketing, Digital Brand Strategy, Marketing, Marketing Communications, New Product Development, Product Lining, Growth Strategies, Communication Planning, Strategic Communication, Customer Insights, Internal Communications, Auditing
Intermediate · Course · 1 - 4 Weeks

University of Rochester
Skills you'll gain: Self-Motivation, Self-Awareness, Motivational Skills, Social Sciences, Mindfulness, Health And Wellness Coaching, Personal Development, Learning Theory, Economics, Policy, and Social Studies, Human Development, Psychology, Employee Engagement, Cultural Diversity, School Psychology, Goal Setting, Goal-Oriented, Coaching, Psychotherapy, Child Development, Relationship Building
Beginner · Course · 1 - 3 Months
American Museum of Natural History
Skills you'll gain: Life Sciences, Biology, Environmental Science, Environment, Physiology, Hydrology, Environmental Issue, Anatomy, Natural Resource Management, Environmental Resource Management, General Science and Research, Environment and Resource Management, Science and Research, Research, Research Methodologies
Beginner · Course · 1 - 3 Months
University of Pennsylvania
Skills you'll gain: Personal Attributes, Self-Awareness, Research, Personal Development, Student Support and Services, Higher Education, Planning, Strategic Planning, Decision Making, Ability To Meet Deadlines, Organizational Skills
Beginner · Course · 1 - 3 Months