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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
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    Google Cloud

    Essential Google Cloud Infrastructure: Core Services

    Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Identity and Access Management, Data Storage, Cloud Computing, Cloud Services, Cloud Security, System Monitoring, Scalability

    4.7
    Rating, 4.7 out of 5 stars
    ·
    11K reviews

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    Edureka

    Introduction to LLMs and Hugging Face

    Skills you'll gain: Hugging Face, LLM Application, LangChain, Large Language Modeling, OpenAI, Natural Language Processing, Generative AI Agents, ChatGPT, Responsible AI, Embeddings, Application Programming Interface (API), Text Mining, Restful API, Agentic systems, Open Source Technology, Data Preprocessing, MLOps (Machine Learning Operations), Python Programming, Model Evaluation

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
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    E

    Edureka

    Building Multi-Agent Systems using LangGraph and Autogen

    Skills you'll gain: AI Workflows, AI Orchestration, Agentic Workflows, AI Security

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California, Santa Cruz

    Bayesian Statistics: From Concept to Data Analysis

    Skills you'll gain: Bayesian Statistics, Statistical Inference, Statistical Methods, Probability & Statistics, Statistics, Statistical Modeling, Probability, Probability Distribution, Data Analysis, R Programming, Regression Analysis, R (Software), Microsoft Excel, Analytical Skills, Statistical Visualization, Predictive Modeling, Data Visualization, Data Modeling

    4.6
    Rating, 4.6 out of 5 stars
    ·
    3.2K reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Developing Interpersonal Skills

    Skills you'll gain: Active Listening, Interpersonal Communications, Conflict Management, Constructive Feedback, Social Skills, Trustworthiness, Relationship Building, Business Communication, Professionalism, Collaboration, Communication, Assertiveness, Influencing, Non-Verbal Communication, People Management, Personal Attributes

    4.7
    Rating, 4.7 out of 5 stars
    ·
    3.2K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Scrum Alliance

    Agile for the Modern Product Manager

    Skills you'll gain: Prompt Engineering, User Story, Responsible AI, Business Metrics, Agile Product Development, Performance Metric, Performance Measurement, Prompt Engineering Tools, Data-Driven Decision-Making, Data Storytelling, Key Performance Indicators (KPIs), Team Building, AI Workflows, Technical Communication, Product Planning, Brainstorming, Agile Project Management, Agile Methodology, Generative AI, Project Management

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Washington

    Introduction to Public Speaking

    Skills you'll gain: Public Speaking, Verbal Communication Skills, Communication, Adaptability, Stress Management, Organizational Skills

    4.7
    Rating, 4.7 out of 5 stars
    ·
    2.2K reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
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    Status: Preview
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    A

    AI CERTs

    AI For Healthcare Professionals

    Skills you'll gain: Clinical Documentation, Data Ethics, Health Informatics, Medical Assistance, Healthcare Ethics, Data Literacy, Power BI, Patient Coordination, Generative AI Agents, Epic EMR, Cybersecurity, Patient Flow, Medical Practice Management Software, Tensorflow, Generative AI, Artificial Intelligence, AI Enablement, Health Administration, AI Workflows, Artificial Intelligence and Machine Learning (AI/ML)

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    A

    Alex Genadinik

    Amazon Dropshipping And Retail Arbitrage With AI

    Skills you'll gain: Order Management, Logistics Management, Order Fulfillment, Product Knowledge, Inventory Control, Account Management, Revenue Management, Automation, Supplier Management, Business Risk Management, Product Strategy, E-Commerce, AI Enablement, Merchant Services, Profit and Loss (P&L) Management

    Mixed · Course · 1 - 3 Months

  • Status: New
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    Status: Free Trial
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    L

    Logical Operations

    Microsoft Windows 11: Transition from Windows 10

    Skills you'll gain: Microsoft Windows, Operating System Administration, Computing Platforms, Web Content Accessibility Guidelines, Control Panels, Configuration Management, User Interface (UI), File Management, Operating Systems, Virtual Environment, Cloud Storage

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Alex Genadinik

    Advanced SEO Keyword Research

    Skills you'll gain: Keyword Research, Search Engine Optimization, Web Analytics and SEO, Search Engine Marketing, Google Analytics, Google Ads, Web Analytics, Content Strategy, Marketing, Market Research, Competitive Analysis, E-Commerce, Analytics

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
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    L

    Logical Operations

    Microsoft OneNote (Desktop App)

    Skills you'll gain: Microsoft Office, Microsoft 365, Microsoft Outlook, Collaborative Software, Document Management, File Management, Content Management, Version Control, Data Sharing, Microsoft Excel, Computer Literacy, Journals, Data Integration, Data Import/Export, Computer Security

    Mixed · Course · 1 - 3 Months

Searches related to customer experience

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customer experience management
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customer experience courses
1…848586…549

In summary, here are 10 of our most popular customer experience courses

  • Essential Google Cloud Infrastructure: Core Services: Google Cloud
  • Introduction to LLMs and Hugging Face: Edureka
  • Building Multi-Agent Systems using LangGraph and Autogen: Edureka
  • Bayesian Statistics: From Concept to Data Analysis: University of California, Santa Cruz
  • Developing Interpersonal Skills : IBM
  • Agile for the Modern Product Manager: Scrum Alliance
  • Introduction to Public Speaking: University of Washington
  • AI For Healthcare Professionals: AI CERTs
  • Amazon Dropshipping And Retail Arbitrage With AI : Alex Genadinik
  • Microsoft Windows 11: Transition from Windows 10: Logical Operations

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Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
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  • IBM Data Analyst Certificate
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  • UI / UX Design Certificate

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