Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Illinois Urbana-Champaign
Skills you'll gain: Text Mining, Data Mining, Unstructured Data, Statistical Analysis, Natural Language Processing, Data-Driven Decision-Making, Analytics, Data Analysis, Statistical Machine Learning, Statistical Methods, Unsupervised Learning, Probability & Statistics, Correlation Analysis, Applied Machine Learning, Probability Distribution, Classification Algorithms, Model Optimization, Generative Model Architectures
Mixed · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Claude Code, Prompt Patterns, No-Code Development, Generative AI Agents, Engineering Software, AI Enablement, AI Orchestration, AI powered creativity, LLM Application, AI Product Strategy, Anthropic Claude, AI literacy, Agentic Workflows, AI Workflows, Decision Intelligence, Dashboard Creation, Artificial Intelligence, Large Language Modeling
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Snowflake Schema, Marketing Effectiveness, Key Performance Indicators (KPIs), Star Schema, Performance Reporting, Data-Driven Marketing, Marketing Analytics, Data Modeling, Business Reporting, Management Reporting, Conversion Funnel Analysis, Performance Measurement, Dashboard, Database Design, Business Metrics, Performance Metric, Business Intelligence, Relational Databases, Data Architecture, SQL
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Discussion Facilitation, Team Leadership, Team Building, Team Management, Organizational Leadership, Collaboration, Leadership, Organizational Effectiveness, Team Performance Management, Decision Making, Productivity, Brainstorming, Team Collaboration, Organizational Development, Leadership Development, Coordination, Professional Development, Complex Problem Solving, Course Development, Environment
Mixed · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Financial Policy, Public Policies, Economics, Economics, Policy, and Social Studies, Economic Development, Tax, International Finance, Policy Analysis, Crisis Management, Fiscal Management, Financial Systems, Financial Market, Growth Strategies
Beginner · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Java, Java Programming, Programming Principles, Data Structures, Software Installation, Computer Programming, Object Oriented Programming (OOP), Computational Logic, Development Environment
Beginner · Course · 1 - 4 Weeks

Technical University of Denmark (DTU)
Skills you'll gain: Water Resources, Water Resource Management, Energy and Utilities, Water Sustainability, Environmental Engineering, Hydrology, Environmental Engineering and Restoration, Stormwater Management, Natural Resource Management, Environment and Resource Management, Sustainable Technologies, Environmental Issue, Water Quality, Public Works, Land Management, Sustainable Systems, Sustainable Development, Environmental Policy, Waste Minimization, Demography
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Operating System Administration, Network Infrastructure, Data Storage, Command-Line Interface, Peripheral Devices, Software Installation, Security Controls, Active Directory, Technical Support and Services, System Configuration
Intermediate · Course · 1 - 4 Weeks

Lund University
Skills you'll gain: Clinical Psychology, Precision Medicine, Psychotherapy, Mental and Behavioral Health Specialties, Mental Health Therapies, Patient Evaluation, Mental Health Diseases and Disorders, Large Language Modeling, Diagnostic Tests, Psychological Evaluations, Artificial Intelligence, LLM Application, AI Personalization, Mental and Behavioral Health, Mental Health, Treatment Planning, Generative AI, Natural Language Processing, Machine Learning, Statistical Modeling
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Salesforce, Salesforce Development, Data Quality, Data Modeling, Business Process Automation, Email Marketing, Data Security, Sales Enablement, Data Access, Data Management, Business Process, User Accounts, User Provisioning, Sales Process, Customer Relationship Management (CRM) Software, Customer Relationship Management, Dashboard, Sales Development, Automation, Cloud Computing
Beginner · Specialization · 1 - 3 Months

National Business Institute
Skills you'll gain: Legal Risk, Commercial Laws, Contract Review, Legal Strategy, Lawsuits, Litigation and Civil Justice, Legal Pleadings, Litigation Support, Civil Law, Trial Preparation, Intellectual Property, Court Systems, Legal Proceedings, Payment Processing and Collection, Due Diligence, Fraud detection, Claims Processing, Analysis
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Workflow Management, DevOps, Business Metrics, Organizational Development, Organizational Structure, System Monitoring, Incident Management, Operational Efficiency, Backlogs, Accountability, Organizational Change, Performance Measurement, Cloud Management, Problem Management, Continuous Monitoring, Process Improvement, Continuous Improvement Process, Culture Transformation, Quality Improvement, Risk Management
Intermediate · Course · 1 - 4 Weeks