• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Engagement

Results for "customer engagement"


  • I

    IE Business School

    The Marketing Plan

    Skills you'll gain: Market Analysis, Integrated Marketing Communications, Market Research, Customer Acquisition Management, Marketing Analytics, Marketing Communications, Marketing Management, Customer Analysis, Performance Measurement, Customer Retention, Performance Metric, Growth Strategies, Marketing Channel, Planning, Financial Management

    4.6 stars, 495 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.6 (495) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • E

    ESSEC Business School

    The Fundamentals of Revenue Management: The Cornerstone of Revenue Strategy

    Skills you'll gain: Revenue Management, Hospitality Management, Forecasting, Budgeting, Hotels and Accommodations, Hospitality, Financial Forecasting, Hotel Operations, Revenue Forecasting, Target Market, Booking (Sales), Market Dynamics, Consumer Behaviour, Digital Transformation, Customer Acquisition Management, Data-Driven Decision-Making

    4.6 stars, 1.1K reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.6 (1.1K) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • J

    Johns Hopkins University

    Project Management and Planning

    Skills you'll gain: Project Closure, Work Breakdown Structure, Earned Value Management, Configuration Management, Project Portfolio Management, Communication Planning, Negotiation, Project Management Life Cycle, Project Management, Project Schedules, Project Controls, Agile Methodology, Project Risk Management, Project Implementation, Product Roadmaps, Scheduling, Project Planning, Risk Management, Team Leadership, Stakeholder Engagement

    4.7 stars, 160 reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.7 (160) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • U

    Unilever

    Unilever Digital Marketing Analyst

    Skills you'll gain: Data Storytelling, Marketing Automation, Web Analytics, Marketing Effectiveness, Marketing Analytics, Customer Insights, Campaign Planning, Digital Marketing, Social Media Campaigns, Campaign Management, Digital Marketing Tools, Web Analytics and SEO, Market Analysis, Digital Advertising, Social Media Marketing, Digital Media Strategy, Customer Analysis, Search Engine Marketing, Digital Analysis, Google Analytics

    4.7 stars, 347 reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.7 (347) · Beginner · Professional Certificate · 3 - 6 Months

    Category: Job ready
    Job ready
    Status: Free trial
    Free trial
  • B

    Banco Interamericano de Desarrollo

    Natural Capital for Development

    Skills you'll gain: Natural Resource Management, Environment and Resource Management, Sustainable Systems, Environmental Resource Management, Environment, Sustainable Development, Environmental Issue, Economic Development, Land Management, Environmental Policy, Stakeholder Engagement, Resource Consumption Accounting, Economics, Policy Analysis, Spatial Data Analysis, Accounting, Accounting Systems, Spatial Analysis, Case Studies

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Category: Preview
    Preview
  • P

    Pontificia Universidad Católica de Chile

    Hacia una práctica constructivista en el aula

    Skills you'll gain: Curriculum Development, Course Development, Curriculum Planning, Education and Training, Teaching, Instructional and Curriculum Design, Pedagogy, Instructional Design, Human Learning, Lesson Planning, Interactive Learning, Digital pedagogy, Student-Centred Learning, Instructional Strategies, Learning Theory, Peer Review, Student Engagement, Culture, Social Sciences, Diversity Awareness

    4.9 stars, 1.7K reviews, Mixed, Course, 1 - 3 Months

    ★ 4.9 (1.7K) · Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • A

    Amazon Web Services

    Building Safe and Reliable AI Agents on AWS

    Skills you'll gain: Amazon Bedrock, AI Workflows, Agentic Workflows, Generative AI Agents, AI Orchestration, AI Security, Responsible AI, Amazon Web Services, Model Context Protocol, Agentic systems, Prompt Engineering, Tool Calling, Verification And Validation, Prompt Patterns, Development Testing, Security Controls, Authorization (Computing), Enterprise Architecture, Application Performance Management, Middleware

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Category: Free
    Free
  • M

    Madecraft

    Foundations of AI Privacy and Blockchain

    Skills you'll gain: Responsible AI, Data Ethics, Artificial Intelligence, Information Privacy, Predictive Modeling, General Data Protection Regulation (GDPR), Personally Identifiable Information, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, Data Governance, Threat Modeling, Application Security, AI literacy, Large Language Modeling, Natural Language Processing, Model Training, Security Engineering, Blockchain, Machine Learning, Data Processing

    Intermediate · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • E

    EDUCBA

    ETL and Data Warehousing: SSIS, CloverETL, and Azure

    Skills you'll gain: SQL Server Integration Services (SSIS), Azure Synapse Analytics, Data Mapping, Data Warehousing, Extract, Transform, Load, Data Validation, Power BI, Data Architecture, Workflow Management, Data Transformation, Data Visualization Software, Data Management, Data Integration, Business Intelligence, Warehousing, Apache Spark, SQL, Analytics, Data Pipelines, Apache

    4.8 stars, 85 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.8 (85) · Beginner · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • F

    Fractal Analytics

    Mastering User Centric Design with Generative AI

    Skills you'll gain: Responsible AI, A/B Testing, Design Thinking, Ideation, Generative AI, User Centered Design, Design and Product, Data Ethics, Experience Design, Innovation, User Research, Data Storytelling, Dashboard, AI literacy, Data Analysis, Artificial Intelligence, Prompt Engineering, Critical Thinking, Business Consulting, Problem Solving

    4.7 stars, 428 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.7 (428) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • P

    Pearson

    Monitoring the Macroeconomy

    Skills you'll gain: Economics, Key Performance Indicators (KPIs), Market Data, Economics, Policy, and Social Studies, Performance Measurement, Economic Development, Analysis, Benchmarking, Descriptive Statistics, Surveys, Consumer Behaviour

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • A

    Amazon Web Services

    Data, Forecasting, and Performance Analysis

    Skills you'll gain: Business Intelligence, Data Literacy, Forecasting, Supply Chain Management, Demand Planning, Data Analysis, Dashboard, Supply Chain, Customer Demand Planning, Decision Intelligence, Supply Chain Planning, Supply Chain Systems, Operational Analysis, Inventory and Warehousing, Financial Forecasting, Operational Performance Management, Variance Analysis, Revenue Forecasting, Performance Measurement, Operating Cost

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
1…868788…400

In summary, here are 10 of our most popular customer engagement courses

  • The Marketing Plan: IE Business School
  • The Fundamentals of Revenue Management: The Cornerstone of Revenue Strategy: ESSEC Business School
  • Project Management and Planning: Johns Hopkins University
  • Unilever Digital Marketing Analyst: Unilever
  • Natural Capital for Development: Banco Interamericano de Desarrollo
  • Hacia una práctica constructivista en el aula: Pontificia Universidad Católica de Chile
  • Building Safe and Reliable AI Agents on AWS: Amazon Web Services
  • Foundations of AI Privacy and Blockchain: Madecraft
  • ETL and Data Warehousing: SSIS, CloverETL, and Azure: EDUCBA
  • Mastering User Centric Design with Generative AI: Fractal Analytics

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok