• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Engagement

Results for "customer engagement"


  • H

    Harvard Business School Online

    Building Psychological Safety in Teams

    Skills you'll gain: Team Management, Safety Culture, Team Building, Team Collaboration, Teamwork, Team Performance Management, Cross-Functional Team Leadership, Team Oriented, Cross-Functional Collaboration, Organizational Leadership, Team Leadership, Discussion Facilitation, Courage, Collaboration, Coordinating, Culture Transformation, Industrial and Organizational Psychology, Drive Engagement, Meeting Facilitation, Adaptability

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • P

    Packt

    Data Ingestion, Analysis, and Monitoring in Sumo Logic

    Skills you'll gain: System Monitoring, Dashboard, Security Information and Event Management (SIEM), Dashboard Creation, Site Reliability Engineering, Event Monitoring, Network Monitoring, Continuous Monitoring, Analytics, Data Cleansing, Data Processing, Data Preprocessing, System Configuration, Data Integration, Analysis, Query Languages, Data Analysis, Performance Tuning, Cybersecurity, Incident Response

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • M

    MedCerts

    Medical Billing and Coding Essentials

    Skills you'll gain: Revenue Cycle Management, Medical Billing, Medical Billing and Coding, Electronic Medical Record System, Medical Coding, Medical History Documentation, Medical Records, ICD Coding (ICD-9/ICD-10), Electronic Medical Record, Health Care Procedure and Regulation, Health Information Management and Medical Records, CPT Coding, Medical Office Procedures, Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Healthcare Industry Knowledge, Patient Registration, Health Information Management, Managed Care, Payment Processing

    4.7 stars, 651 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (651) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of California, Irvine

    Inicio y planificación de proyectos

    Skills you'll gain: Project Planning, Stakeholder Engagement, Conflict Management, Stakeholder Management, Planning, Project Management, Project Scoping, Work Breakdown Structure, Stakeholder Analysis, Project Documentation, Stakeholder Communications, Leadership and Management, Influencing, Organizational Structure

    4.8 stars, 740 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.8 (740) · Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • L

    L&T EduTech

    Boiler Layout, Design, Pressure Parts and Supports

    Skills you'll gain: Plant Operations and Management, Mechanical Engineering, Equipment Design, Structural Engineering, Engineering, Thermal Management, Mechanical Design, Chemical Engineering, Hydraulics, Engineering Plans And Specifications, Structural Analysis, Energy and Utilities, Design Specifications, Engineering Calculations, Construction, Safety Standards, Reliability, Materials science

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • M

    Madecraft

    Using Design Principles to Enhance Remote Trainings

    Skills you'll gain: Style Guides, Typography, Visual Design, Color Theory, Graphic and Visual Design, Digital Design, Developing Training Materials, Design Elements And Principles, Visual Storytelling, Instructional Design, Web Content Accessibility Guidelines, Graphic Design, Learning Theory

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • S

    SkillUp

    Scrum Master

    Skills you'll gain: User Story, Sprint Retrospectives, Risk Analysis, Scrum (Software Development), Sprint Planning, Backlogs, Project Risk Management, Agile Methodology, Agile Project Management, Team Building, Team Management, Project Management Institute (PMI) Methodology, Meeting Facilitation, Agile Product Development, Product Requirements, Stakeholder Engagement, Organizational Change, Project Management, Risk Management, Communication

    4.6 stars, 577 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.6 (577) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • A

    Advancing Women in Tech

    The Business of Product Management II

    Skills you'll gain: Product Roadmaps, Product Management, Agile Product Development, Customer Retention, Product Planning, Financial Analysis, Product Development, Financial Statement Analysis, Customer Analysis, Customer experience improvement, Innovation, Revenue Management, Business Metrics, Financial Statements, Brand Loyalty, Financial Acumen, Customer Engagement, Agile Methodology, Initiative and Leadership, Commercialization

    4.6 stars, 237 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (237) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • P

    Pearson

    Economic Fluctuations

    Skills you'll gain: Supply And Demand, Consumer Behaviour, Economics, Market Dynamics, Financial Policy, Economics, Policy, and Social Studies, Business Economics, Public Policies

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • P

    Pearson

    Product Development and Services Marketing

    Skills you'll gain: New Product Development, Product Lifecycle Management, Product Development, Product Planning, Product Management, Product Marketing, Packaging and Labeling, Product Strategy, Product Lining, Branding, Brand Management, Marketing, Brand Strategy, Product Quality (QA/QC), Marketing Strategies, Consumer Behaviour, Value Propositions, Quality Management, Market Dynamics

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • H

    Harvard Business School Online

    Developing Inclusive Leadership Practices

    Skills you'll gain: Diversity and Inclusion, Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Diversity Awareness, Organizational Leadership, Organizational Development, Team Leadership, People Management, Drive Engagement, Team Performance Management, Organizational Effectiveness, Safety Culture, Open Mindset, Recognizing Others, Organizational Change, Decision Making, Cognitive flexibility, Curiosity

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    University of London

    Citizenship and the Rule of Law

    Skills you'll gain: Law, Regulation, and Compliance, Court Systems, Business Ethics, Regulation and Legal Compliance, Social Justice, Legal Proceedings, Adjudication, Litigation and Civil Justice, International Relations, Political Sciences, Governance, Corporate Sustainability, Case Studies

    4.8 stars, 556 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (556) · Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
1…878889…400

In summary, here are 10 of our most popular customer engagement courses

  • Building Psychological Safety in Teams: Harvard Business School Online
  • Data Ingestion, Analysis, and Monitoring in Sumo Logic: Packt
  • Medical Billing and Coding Essentials: MedCerts
  • Inicio y planificación de proyectos: University of California, Irvine
  • Boiler Layout, Design, Pressure Parts and Supports: L&T EduTech
  • Using Design Principles to Enhance Remote Trainings: Madecraft
  • Scrum Master: SkillUp
  • The Business of Product Management II: Advancing Women in Tech
  • Economic Fluctuations: Pearson
  • Product Development and Services Marketing: Pearson

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok