
University of Arizona
Skills you'll gain: Integrated Marketing Communications, Advertising, Advertising Campaigns, Marketing Communications, Media Strategy, Paid media, Owned Media, Customer Advocacy, Journey Mapping, Branding, Cross-Channel Marketing, Digital Media Strategy, Earned Media, Search Engine Optimization, Customer Engagement, Content Development and Management, Goal Setting, Brand Awareness, Culture, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

IESE Business School
Skills you'll gain: Value Propositions, Brand Management, Customer Analysis, Marketing, Branding, Brand Marketing, Marketing Strategies, Target Market, Strategic Marketing, Product Planning, Product Strategy, Strategic Communication, Brand Awareness, Marketing Strategy and Techniques, Digital Marketing, Communication Strategies, Brand Strategy, Marketing Planning, Marketing Management, Target Audience
★ 4.5 (491) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Data Validation, Object Oriented Design, Object Oriented Programming (OOP), Customer Data Management, Business Logic, Financial Data, User Interface (UI), Program Development, Real Time Data, Command-Line Interface, UI Components, Scripting, Brokerage, Python Programming
★ 4.9 (14) · Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Peer Review, Project Management, Problem Solving, Critical Thinking and Problem Solving, Organizational Strategy, Critical Thinking, Professional Development, Business Planning, Solution Delivery, Strategic Thinking, Business Communication, Business Strategy, Constructive Feedback, Communication, Presentations, Analysis, Report Writing
★ 4.7 (339) · Mixed · Course · 1 - 3 Months
University of Pennsylvania
Skills you'll gain: People Management, Team Performance Management, Human Relations Movement, Employee Performance Management, Leadership and Management, Organizational Effectiveness, Decision Making, Organizational Change, Organizational Structure, Performance Appraisal, Team Motivation, Organizational Leadership, Industrial and Organizational Psychology, Diversity Equity and Inclusion Initiatives, Compensation Management, Compensation and Benefits, Job Analysis, Compensation Strategy, Recruitment, Leadership
★ 4.7 (528) · Beginner · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Customer Support, Data Entry, Selling Techniques, Customer Relationship Building, Collaboration, Upselling, Teamwork, Customer Complaint Resolution, Communication, Time Management
★ 4.6 (554) · Beginner · Professional Certificate · 3 - 6 Months

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Call Center Experience, Customer Support, Greeting Customers, Retail Sales, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Ability To Meet Deadlines, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity
★ 4.6 (366) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer Data Management, Email Marketing, Business Software, Customer Communications Management, Sales Pipelines, Dashboard, Account Management, Data Management, Customer Service, Marketing, Sales Operations, Team Building
★ 4.6 (1.1K) · Beginner · Guided Project · Less Than 2 Hours

University of Leeds
Skills you'll gain: Change Management, Strategic Leadership, Organizational Change, Leadership and Management, Leadership Studies, Business Leadership, Business Transformation, Organizational Leadership, Leadership Development, Leadership, Influencing, Corporate Sustainability, Communication Planning, Sustainable Business, Adaptability, Communication, Communication Strategies, Employee Engagement
★ 4.6 (16) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Retail Management, Retail Store Operations, Retail Sales, Merchandising, Customer Analysis, Market Intelligence, Business Strategies, Competitive Analysis, Business Management, Organizational Strategy, Consumer Behaviour, Inventory Management System, Market Analysis, Case Studies, Market Share, Strategic Decision-Making, Sustainable Business, Intellectual Property, Financial Analysis, Geographic Information Systems
★ 5 (29) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Google Workspace, Productivity Software, Data Entry, Customer Service, Data Validation, Customer Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management
★ 4.6 (414) · Beginner · Guided Project · Less Than 2 Hours

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, LLM Application, Large Language Modeling, Project Planning, AI literacy, AI Enablement, Generative AI, Risk Analysis, Timelines, Project Risk Management, Performance Metric, AI powered creativity, Project Schedules, Project Management, Artificial Intelligence, Organizational Skills, Risk Management, Email Automation
★ 4.8 (8.1K) · Beginner · Specialization · 1 - 3 Months