Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Network Troubleshooting, Technical Consulting, Amazon S3, Cloud Solutions, Cloud Computing, Cloud Management, Technical Support, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Infrastructure Architecture, Virtual Private Networks (VPN), Scenario Testing, Amazon CloudWatch, System Support, Customer Support, Cloud Storage, Serverless Computing, Security Controls

Skills you'll gain: Command-Line Interface, Network Troubleshooting, Linux Commands, Linux, Unix Commands, Linux Administration, Technical Support, Network Infrastructure, Amazon Web Services, File Management, Network Protocols, Network Security, Operating Systems, System Configuration, DevOps, Communication

Skills you'll gain: Object Oriented Programming (OOP), Python Programming, Computer Programming, Programming Principles, Computational Thinking, Scripting, Problem Management, Data Structures, Debugging, Software Documentation

Skills you'll gain: Network Troubleshooting, Software Architecture, Technical Support, Solution Architecture, Application Design, Amazon Web Services, End User Training and Support, Cloud Computing Architecture, Cloud Computing, Technical Communication, Technical Documentation, Scalability

Skills you'll gain: Electronic Medical Record, Clinical Informatics, Health Technology, Health Information Management, Clinical Documentation, Decision Support Systems, Practice Management Software, Technical Support, End User Training and Support, Patient Registration, Databases, Change Control, Interoperability, Authentications

Skills you'll gain: ServiceNow, Workflow Management, IT Service Management, Digital Transformation, Business Process Automation, Self Service Technologies, Artificial Intelligence, Technical Support and Services, Operational Efficiency, Predictive Modeling, Incident Management, Event Monitoring, Change Management, Performance Analysis

Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Design, Agile Methodology, Governance, IT Management, Innovation, Process Improvement and Optimization, Automation

Skills you'll gain: Peripheral Devices, Computer Hardware, System Configuration, Virtualization and Virtual Machines, Computer Systems, Virtual Machines, Operating Systems, USB, Hardware Troubleshooting, Computing Platforms, Linux, Software Installation, Technical Support, Mac OS, Computer Architecture, File Systems, Network Infrastructure, Data Storage, User Accounts, Disaster Recovery

Skills you'll gain: Ansible, Package and Software Management, User Accounts, OS Process Management, Linux Administration, File Systems, Linux Commands, Network Administration, Data Storage, Linux, Infrastructure as Code (IaC), YAML, Configuration Management

Skills you'll gain: Incident Response, Incident Management, Computer Security Incident Management, Cybersecurity, Cyber Attacks, Cyber Security Strategy, Cyber Threat Intelligence, IT Service Management, Problem Management, Return On Investment, IT Management, Business Risk Management, Information Technology Infrastructure Library, NIST 800-53, Test Planning, Communication Planning, Continuous Improvement Process, Stakeholder Communications, Simulations

Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Customer experience improvement, Data Ethics, Customer Insights, Automation, Natural Language Processing

Skills you'll gain: Linux, Cloud-Native Computing, Network Security, Linux Administration, Cloud Computing, Amazon Web Services, Infrastructure as Code (IaC), Cloud Computing Architecture, Network Troubleshooting, Operating System Administration, Cloud Storage, Linux Commands, Software-Defined Networking, User Accounts, Cloud Infrastructure, Network Monitoring, Command-Line Interface, Threat Modeling, Cloud Services, Data Infrastructure