Skills you'll gain: Active Listening, Empathy, Assertiveness, Communication, Communication Planning, Business Communication, Interpersonal Communications, Goal Setting, Mindfulness, Public Speaking, Influencing, Leadership, Business Leadership, Presentations, Team Building, Empowerment, Executive Presence, Non-Verbal Communication, Collaboration, Initiative and Leadership

Skills you'll gain: Business Software, Information Systems, Business Systems, Business Technologies, Management Information Systems, Information Technology, Enterprise Resource Planning, E-Commerce, Systems Analysis, Computer Hardware, Data Warehousing, Disaster Recovery, Networking Hardware, Business Ethics, Operating Systems, Business Process Management, Customer Relationship Management, Security Management, Business-To-Consumer, Data Security

Skills you'll gain: Customer Service, Telephone Skills, Verbal Communication Skills, Personalized Service, Customer experience improvement, Customer Complaint Resolution, Customer Relationship Building, Non-Verbal Communication, Communication, Active Listening

Skills you'll gain: Teamwork, Storytelling, Communication, Professionalism, Continuous Improvement Process, Report Writing, Presentations, Writing, Constructive Feedback, Concision, Intercultural Competence, Job Analysis, Editing, Self-Awareness, Generative AI Agents, Adaptability

Skills you'll gain: HubSpot CRM, Lead Generation, Sales Management, Sales Pipelines, Sales Process, Email Marketing, Customer Relationship Management (CRM) Software, Marketing Automation, Workflow Management, Prioritization, Performance Reporting, Process Mapping, Dashboard, Service Level Agreement, Key Performance Indicators (KPIs)

Skills you'll gain: Sales Strategy, Consultative Selling, B2B Sales, Customer Relationship Building, Business Communication, Sales Pipelines, Overcoming Objections, Sales Process, Proposal Writing, Personalized Service, Digital Transformation, Prospecting and Qualification, AI Personalization, Value Propositions

Skills you'll gain: Statistical Process Controls, Kaizen Methodology, Customer Relationship Management, Six Sigma Methodology, Quality Management, Lean Six Sigma, Lean Methodologies, Quality Management Systems, Continuous Improvement Process, Operational Excellence, Process Improvement, Software Quality Assurance, Quality Control, Supplier Quality Management, Quality Improvement, Brainstorming, Benchmarking, Quality Assurance and Control, Change Management, Organizational Change

Skills you'll gain: Customer Relationship Management, Customer Data Management, Data-Driven Decision-Making, Sales Management, Big Data, Customer Insights, Customer Acquisition Management, Customer experience strategy (CX), Customer Retention, Target Market, Business Metrics, Analytics, Consumer Behaviour, Artificial Intelligence

Skills you'll gain: Tableau Software, Excel Formulas, Data Modeling, Dashboard, E-Commerce, Data Visualization Software, Performance Analysis, Interactive Data Visualization, Data Analysis, Regional Sales, Business Analysis, Key Performance Indicators (KPIs), Business Metrics, Branding

Skills you'll gain: Marketing Planning, Performance Measurement, Sales Presentations, Marketing Strategies, Music Performance, Booking (Sales), Goal Setting, Travel Arrangements, Customer Engagement, Event Management, Professional Networking, Talent Management

Skills you'll gain: Prompt Engineering, Target Audience, Blogs, Marketing Psychology, Online Advertising, Copywriting, Advertising, Generative AI, Content Creation, Social Media Content

Skills you'll gain: Sales Presentations, Proposal Writing, Business Writing, Presentations, Company, Product, and Service Knowledge, Content Creation, Business Strategy, Entrepreneurship