IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Pennsylvania
Skills you'll gain: Influencing, Active Listening, Negotiation, Communication, Communication Strategies, Persuasive Communication, Verbal Communication Skills, Contract Negotiation, Trustworthiness, Leadership, Interpersonal Communications, Business Communication, Strategic Communication, Relationship Building, Initiative and Leadership, Professional Networking, Innovation, Growth Mindedness, Personal Development, Optimism
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Spatial Data Analysis, GIS Software, Geospatial Information and Technology, Spatial Analysis, Geographic Information Systems, Geospatial Mapping, User Interface (UI), Application Development, Python Programming, Application Design, Data Science, Application Deployment, User Interface (UI) Design
Beginner · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: ChatGPT, Market Research, Presentations, Business Correspondence, Risk Analysis, Business Writing, Productivity, Prioritization, Taking Meeting Minutes, Technical Writing, Content Creation, Administrative Support, Time Management, Organizational Skills, Technical Documentation, Excel Formulas
Beginner · Course · 1 - 4 Weeks
University of Pennsylvania
Skills you'll gain: Game Design, Project Design, Social Impact, Drive Engagement, Design Thinking, Employee Engagement, Motivational Skills, Training and Development, Behavior Management, Customer Engagement, Psychology, Behavioral Economics, Marketing
Mixed · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Data Transformation, Microsoft Excel, Sampling (Statistics), Data Cleansing, Statistical Visualization, Data Analysis, Statistical Analysis, Data Integration, Data Import/Export, Microsoft Office, Microsoft 365, Productivity Software
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Growth Mindedness, Organizational Development, Willingness To Learn, AI Enablement, Lifelong Learning, Personal Development, Self-Awareness, Leadership Development, Mindfulness
Intermediate · Course · 1 - 3 Months

Duke University
Skills you'll gain: Deductive Reasoning, Critical Thinking, Logical Reasoning, Analysis, Diagram Design, Probability, Sampling (Statistics), Persuasive Communication, Research, Sample Size Determination, Writing, Case Studies, Oral Expression, Correlation Analysis, Communication, Scientific Methods, Information Architecture, Business Communication, Interactive Learning
Beginner · Specialization · 3 - 6 Months

Alex Genadinik
Skills you'll gain: Proposal Writing, Proposal Development, Sales Process, Enterprise Sales, Business Writing, B2B Sales, Sales Presentation, Business Marketing, Specialized Sales, Presentations, Company, Product, and Service Knowledge, Target Audience
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Database Management, Cloud Applications, Virtual Networking
Beginner · Course · 3 - 6 Months

Skills you'll gain: MLOps (Machine Learning Operations), Model Evaluation, Version Control, Large Language Modeling, Git (Version Control System), Data Management, Performance Testing, Dashboard, Machine Learning, Scripting, Performance Analysis, Technical Documentation
Intermediate · Course · 1 - 4 Weeks

California Institute of the Arts
Skills you'll gain: User Interface (UI) Design, Graphic and Visual Design, Design, Design Elements And Principles, Human Computer Interaction, Typography, Graphic Design, Layout Design, Information Architecture, Application Design, Interaction Design, User Experience Design
Beginner · Course · 1 - 3 Months
Coursera
Skills you'll gain: JUnit, MLOps (Machine Learning Operations), CI/CD, Continuous Integration, Jenkins, Test Automation, Unit Testing, DevOps, Test Case, Debugging, Code Coverage, Model Evaluation, Data Pipelines, Test Data
Advanced · Course · 1 - 4 Weeks