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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • Status: New
    New
    Status: Free Trial
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    H

    HRCI

    Workforce Development and Organizational Effectiveness

    Skills you'll gain: Training and Development, Adult Learning Principles, Succession Planning, Performance Improvement, Quality Improvement, Employee Retention, Workforce Development, Organizational Development, Employee Training, Human Resources, Process Improvement, Training Programs, Quality Management, Human Resources Management and Planning, Management Training And Development, Human Resource Strategy, Job Analysis, People Development, Law, Regulation, and Compliance, Needs Assessment

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Packt

    Journalism Conduct Great Media Interviews

    Skills you'll gain: Interviewing Skills, Oral Expression, Verbal Communication Skills, Media and Communications, Communication, Driving engagement, Journalism, Public Speaking, Electronic Media, Constructive Feedback, Video Production, Executive Presence, Professionalism, Active Listening, Digital Publishing, Discussion Facilitation, Composure

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Practice Exams for CompTIA A+ Certification: Core 1 & Core 2

    Skills you'll gain: Operating System Administration, Network Infrastructure, Data Storage, Command-Line Interface, Peripheral Devices, Software Installation, Security Controls, Active Directory, Technical Support and Services, System Configuration

    4.7
    Rating, 4.7 out of 5 stars
    ·
    65 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    A Crash Course in Data Science

    Skills you'll gain: Data Science, Data Strategy, Data Literacy, Data Management, Data Analysis, Data-Driven Decision-Making, Project Design, Performance Metric, Software Engineering, Machine Learning, Statistical Inference

    4.5
    Rating, 4.5 out of 5 stars
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    8.4K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Modern Project Leadership: Agile, AI, and Beyond

    Skills you'll gain: Project Risk Management, Workflow Management, Business Workflow Analysis, Team Performance Management, Risk Management, Leadership Studies, Team Leadership, Agile Project Management, Leadership and Management, Collaborative Software, Project Management, Innovation, Agile Software Development, Process Improvement, Strategic Decision-Making, Change Management, Artificial Intelligence, Adaptability, Digital Transformation, Communication

    4.6
    Rating, 4.6 out of 5 stars
    ·
    560 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google

    Configuration Management and the Cloud

    Skills you'll gain: Infrastructure as Code (IaC), Cloud Management, Puppet (Configuration Management Tool), Infrastructure As A Service (IaaS), Cloud Services, Cloud Computing, Cloud Infrastructure, Virtual Machines, Cloud Deployment, Software As A Service, Change Control, Terraform, System Monitoring, Incident Management, Configuration Management, IT Automation, Incident Response, Cloud Storage, Continuous Monitoring, Disaster Recovery

    4.7
    Rating, 4.7 out of 5 stars
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    2.7K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Packt

    Cyber-Resilient Leadership for Modern Teams

    Skills you'll gain: Resilience, Stress Management, Team Leadership, Team Performance Management, Team Management, Emotional Intelligence, Organizational Leadership, Team Building, Personal Development, Team Motivation, Industrial and Organizational Psychology, Team Collaboration, Stress First Aid, Crisis Management, Management Training And Development, Recognizing Others, Drive Engagement, People Management, Adaptability, Leadership

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    MathWorks

    Practical Data Science with MATLAB

    Skills you'll gain: Data Storytelling, Model Evaluation, Feature Engineering, Data Visualization, Plot (Graphics), Supervised Learning, Dimensionality Reduction, Data Presentation, Data Integration, Scientific Visualization, Statistical Visualization, Data Preprocessing, Interactive Data Visualization, Exploratory Data Analysis, Data Import/Export, Classification Algorithms, Model Training, Technical Communication, Data Analysis, Machine Learning Methods

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.1K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    Microsoft DevOps Engineering

    Skills you'll gain: CI/CD, Azure DevOps, Site Reliability Engineering, Terraform, DevOps, Infrastructure as Code (IaC), Azure DevOps Pipelines, Continuous Deployment, Cloud-Native Computing, Continuous Delivery, DevSecOps, Incident Management, Continuous Integration, Kubernetes, Hardening, Cloud Infrastructure, Incident Response, Enterprise Architecture, Technical Communication, Performance Metric

    Advanced · Professional Certificate · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
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    A

    Arizona State University

    English for Critical Analysis

    Skills you'll gain: Culture, AI literacy, Intercultural Competence, Cultural Diversity, Social Impact, English Language, Artificial Intelligence, Persuasive Communication, Language Competency, Media and Communications

    Advanced · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
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    U

    University of Illinois Urbana-Champaign

    Digital Literacy & Trauma Informed Instruction for Educators

    Skills you'll gain: Differentiated Instruction, Teaching, Literacy, Working With Children, Human Learning, Pedagogy, Education and Training, Learning Styles, Instructional Strategies, Trauma Care, Instructional Design, Higher Education, K-12 pedagogy, Learning Theory, Disabilities, Classroom Management, Cultural Diversity, Advocacy, Childhood Education and Development, Diversity Equity and Inclusion Initiatives

    4.7
    Rating, 4.7 out of 5 stars
    ·
    332 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    R

    Rice University

    Spanish for Successful Communication in Healthcare Settings

    Skills you'll gain: Patient Communication, Patient Education And Counseling, Bilingual (Spanish/English), Patient Education and Support, Spanish Language, Patient-centered Care, Medical Terminology, Language Competency, Dignity in Care, Vocabulary, Oral Comprehension, Diagnostic Tests, Grammar, Pharmaceutical Terminology, Language Learning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    339 reviews

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular technical support courses

  • Workforce Development and Organizational Effectiveness: HRCI
  • Journalism Conduct Great Media Interviews: Packt
  • Practice Exams for CompTIA A+ Certification: Core 1 & Core 2: IBM
  • A Crash Course in Data Science: Johns Hopkins University
  • Modern Project Leadership: Agile, AI, and Beyond: Coursera
  • Configuration Management and the Cloud: Google
  • Cyber-Resilient Leadership for Modern Teams: Packt
  • Practical Data Science with MATLAB: MathWorks
  • Microsoft DevOps Engineering: Microsoft
  • English for Critical Analysis: Arizona State University

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