Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Training and Development, Adult Learning Principles, Succession Planning, Performance Improvement, Quality Improvement, Employee Retention, Workforce Development, Organizational Development, Employee Training, Human Resources, Process Improvement, Training Programs, Quality Management, Human Resources Management and Planning, Management Training And Development, Human Resource Strategy, Job Analysis, People Development, Law, Regulation, and Compliance, Needs Assessment
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Interviewing Skills, Oral Expression, Verbal Communication Skills, Media and Communications, Communication, Driving engagement, Journalism, Public Speaking, Electronic Media, Constructive Feedback, Video Production, Executive Presence, Professionalism, Active Listening, Digital Publishing, Discussion Facilitation, Composure
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Operating System Administration, Network Infrastructure, Data Storage, Command-Line Interface, Peripheral Devices, Software Installation, Security Controls, Active Directory, Technical Support and Services, System Configuration
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Data Science, Data Strategy, Data Literacy, Data Management, Data Analysis, Data-Driven Decision-Making, Project Design, Performance Metric, Software Engineering, Machine Learning, Statistical Inference
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Project Risk Management, Workflow Management, Business Workflow Analysis, Team Performance Management, Risk Management, Leadership Studies, Team Leadership, Agile Project Management, Leadership and Management, Collaborative Software, Project Management, Innovation, Agile Software Development, Process Improvement, Strategic Decision-Making, Change Management, Artificial Intelligence, Adaptability, Digital Transformation, Communication
Intermediate · Specialization · 1 - 3 Months
Skills you'll gain: Infrastructure as Code (IaC), Cloud Management, Puppet (Configuration Management Tool), Infrastructure As A Service (IaaS), Cloud Services, Cloud Computing, Cloud Infrastructure, Virtual Machines, Cloud Deployment, Software As A Service, Change Control, Terraform, System Monitoring, Incident Management, Configuration Management, IT Automation, Incident Response, Cloud Storage, Continuous Monitoring, Disaster Recovery
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Resilience, Stress Management, Team Leadership, Team Performance Management, Team Management, Emotional Intelligence, Organizational Leadership, Team Building, Personal Development, Team Motivation, Industrial and Organizational Psychology, Team Collaboration, Stress First Aid, Crisis Management, Management Training And Development, Recognizing Others, Drive Engagement, People Management, Adaptability, Leadership
Intermediate · Course · 1 - 3 Months

MathWorks
Skills you'll gain: Data Storytelling, Model Evaluation, Feature Engineering, Data Visualization, Plot (Graphics), Supervised Learning, Dimensionality Reduction, Data Presentation, Data Integration, Scientific Visualization, Statistical Visualization, Data Preprocessing, Interactive Data Visualization, Exploratory Data Analysis, Data Import/Export, Classification Algorithms, Model Training, Technical Communication, Data Analysis, Machine Learning Methods
Beginner · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: CI/CD, Azure DevOps, Site Reliability Engineering, Terraform, DevOps, Infrastructure as Code (IaC), Azure DevOps Pipelines, Continuous Deployment, Cloud-Native Computing, Continuous Delivery, DevSecOps, Incident Management, Continuous Integration, Kubernetes, Hardening, Cloud Infrastructure, Incident Response, Enterprise Architecture, Technical Communication, Performance Metric
Advanced · Professional Certificate · 3 - 6 Months

Arizona State University
Skills you'll gain: Culture, AI literacy, Intercultural Competence, Cultural Diversity, Social Impact, English Language, Artificial Intelligence, Persuasive Communication, Language Competency, Media and Communications
Advanced · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Differentiated Instruction, Teaching, Literacy, Working With Children, Human Learning, Pedagogy, Education and Training, Learning Styles, Instructional Strategies, Trauma Care, Instructional Design, Higher Education, K-12 pedagogy, Learning Theory, Disabilities, Classroom Management, Cultural Diversity, Advocacy, Childhood Education and Development, Diversity Equity and Inclusion Initiatives
Beginner · Specialization · 1 - 3 Months

Rice University
Skills you'll gain: Patient Communication, Patient Education And Counseling, Bilingual (Spanish/English), Patient Education and Support, Spanish Language, Patient-centered Care, Medical Terminology, Language Competency, Dignity in Care, Vocabulary, Oral Comprehension, Diagnostic Tests, Grammar, Pharmaceutical Terminology, Language Learning
Intermediate · Course · 1 - 3 Months