Patient care courses can help you learn effective communication with patients, the basics of medical terminology, ethical considerations in healthcare, and techniques for managing patient records. You can build skills in empathy, critical thinking, and teamwork, which are vital for providing high-quality care. Many courses introduce tools like electronic health record systems and patient management software, showing how these resources enhance patient interactions and streamline care processes.

Skills you'll gain: Data Governance, Data-Driven Decision-Making, AI Product Strategy, Legal Technology, Data Management, Business Process Automation, Technology Strategies, Business Leadership, Business Transformation, Generative AI, Artificial Intelligence, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Customer Service, Machine Learning
Beginner · Course · 3 - 6 Months

Skills you'll gain: Facebook, Social Media Management, Social Media, Customer Service, Customer Relationship Management, Business Communication, Customer Communications Management, Drive Engagement, Business Strategy
Beginner · Guided Project · Less Than 2 Hours

University of Maryland, College Park
Skills you'll gain: Forecasting, Strategic Leadership, Product Roadmaps, Business Strategy, Innovation, Brainstorming, Organizational Strategy, Strategic Communication, Leadership, Employee Retention, Stakeholder Engagement, Employee Engagement
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Health Insurance Portability And Accountability Act (HIPAA) Compliance, Data Governance, Health Information Management, Cloud Security, Data Management, Regulatory Compliance, Data Architecture, Scalability, Health Care Procedure and Regulation, Data Security, IT Security Architecture, Personally Identifiable Information, General Data Protection Regulation (GDPR), Information Privacy, Microsoft Azure, Interoperability, Encryption, Identity and Access Management, Real Time Data
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Looker (Software), Collaborative Software, Enterprise Application Management, Data Management, Identity and Access Management, Google Cloud Platform, Scheduling, Customer Support, Administration, Management Reporting, Data Storytelling, Data Sharing, Data Access, Auditing
Intermediate · Course · 1 - 3 Months

HubSpot Academy
Skills you'll gain: HubSpot CRM, Data Visualization, Sales Management, Dashboard, Sales Process, Customer Relationship Management, Data-Driven Decision-Making, Sales, Customer Service, Business Reporting, Key Performance Indicators (KPIs), Customer Engagement, Goal Setting, Data Cleansing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Writing, Storytelling, Journals, Personal Development, Persistence, Lifelong Learning, Self-Awareness, Self-Motivation, Self-Discipline, Resilience, Creativity, Mindfulness, Mental Concentration, Emotional Intelligence, Overcoming Obstacles
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Clinical Documentation, Quality Assurance, Anomaly Detection, AI Workflows, AI Enablement, Clinical Monitoring, Generative AI, Microsoft Azure, Healthcare Industry Knowledge, Health Informatics, Regulatory Compliance, Unstructured Data, Natural Language Processing, Speech Language Pathology, Medical Terminology, Real Time Data
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Looker (Software), Collaborative Software, Data Management, Identity and Access Management, Data Sharing, Management Reporting, Google Cloud Platform, Administration, Data Storytelling, Scheduling, Customer Support, Email Automation, Auditing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Relationship Management, Professional Development, Customer Relationship Management, Interpersonal Communications, Service Recovery, Business Communication, Strategic Communication, Compassion, Solution Delivery
Intermediate · Course · 1 - 3 Months

University of Amsterdam
Skills you'll gain: Social Determinants Of Health, Public Health, Social Impact, Social and Human Services, Gerontology, Health Policy, Vulnerability, Community Health, Disabilities, Qualitative Research, Mental Health, Long Term Care
Mixed · Course · 1 - 3 Months