IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Amazon S3, Amazon Web Services, Cloud Hosting, Cloud Storage, Version Control, Encryption, Data Storage, Cloud Security
Beginner · Guided Project · Less Than 2 Hours

University of Pennsylvania
Skills you'll gain: AI Personalization, Fraud detection, Big Data, Credit Risk, Risk Management, Risk Modeling, Artificial Intelligence and Machine Learning (AI/ML), Personalized Service, Digital Transformation, Data-Driven Marketing, Customer Insights, Machine Learning, Marketing Analytics, Machine Learning Methods, Customer Engagement, Risk Analysis, Driving engagement, Data-Driven Decision-Making, Applied Machine Learning, Financial Data
Mixed · Course · 1 - 4 Weeks

Hebrew University of Jerusalem
Skills you'll gain: Computer Science, Computer Systems, Computer Architecture, Computer Programming, Programming Principles, Memory Management, System Software, System Programming, Virtual Machines, Operating Systems, Hardware Architecture, Software Architecture, Algorithms, Software Design, Program Development, Object Oriented Programming (OOP), Data Structures, Computer Graphics, Peripheral Devices
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Search Engine Optimization, Search Engine Marketing, Web Analytics, Content Optimization, Keyword Research, Content Performance Analysis, Digital Analysis, Marketing Analytics, Content Strategy, Strategic Prioritization, Business Metrics, Prioritization, Content Development and Management, Competitive Analysis, Gap Analysis, Market Opportunities, Applied Machine Learning
Beginner · Course · 1 - 4 Weeks

Creo Incubator
Skills you'll gain: Performance Measurement, Business Development, Growth Strategies, Key Performance Indicators (KPIs), Entrepreneurship, Business Metrics, Performance Metric, New Business Development, Customer experience improvement, Customer Acquisition Management, Go To Market Strategy, Conversion Funnel Analysis, Customer Insights, Earned Media, Journey Mapping, Scalability, Product Management, Marketing Planning, Strategic Planning, Goal Setting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Anthropic Claude, Claude Code, AI Workflows, Prompt Engineering Tools, Agentic Workflows, AI Orchestration, Model Context Protocol, Presentations, Excel Formulas, Business Process Automation, Microsoft PowerPoint, Spreadsheet Software, Data Presentation, Financial Data, Tool Calling, Productivity Software, Automation, Financial Modeling, Workflow Management
Intermediate · Course · 1 - 3 Months

Packt
Skills you'll gain: Large Language Modeling, OpenAI API, Responsible AI, OpenAI, LLM Application, AI Security, Microsoft Azure, AI Orchestration, Generative AI Agents, Generative AI, Model Deployment, AI Integrations, Software Documentation, Prompt Engineering, Embeddings, Query Languages, Microsoft SQL Servers, Document Management, Fine-tuning, Machine Learning
Intermediate · Course · 3 - 6 Months

John Wiley & Sons
Skills you'll gain: Human Resources Management and Planning, Human Resources, Human Resource Management, Human Resource Strategy, Compensation Management, People Management, Compensation Strategy, Benefits Administration, Succession Planning, Employee Performance Management, People Development, Staff Management, Talent Management, Human Resource Policies, Family and Medical Leave Act of 1993, Employee Retention, Performance Management, Workforce Development, Resource Management, Talent Acquisition
Intermediate · Course · 1 - 3 Months

Cisco Learning and Certifications
Skills you'll gain: OSI Models, Network Security, Network Protocols, Network Performance Management, Network Architecture, Network Monitoring, Role-Based Access Control (RBAC), Network Troubleshooting, Network Administration, Computer Networking, TCP/IP, Network Planning And Design, Cybersecurity, Routing Protocols, Firewall, Network Routing, Network Analysis, IT Infrastructure, Cloud Computing, Automation
Beginner · Specialization · 3 - 6 Months

Northeastern University
Skills you'll gain: Health Informatics, Health Technology, Health Information Management and Medical Records, Clinical Informatics, Health Information Management, Electronic Medical Record System, Health Care, Medical Records, Health Systems, Healthcare Industry Knowledge, Electronic Medical Record, Informatics, Usability, Interoperability, Telehealth, ICD Coding (ICD-9/ICD-10), Responsible AI, Human Computer Interaction, Health Care Procedure and Regulation, Computerized Physician Order Entry
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Medical Coding, Revenue Cycle Management, Medical Terminology, CPT Coding, Medical Privacy, Regulatory Compliance
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Cloud-Based Integration, Microsoft Azure, API Gateway, Event-Driven Programming, Application Programming Interface (API), Cloud API, Systems Integration, Azure Active Directory, Cloud Applications, Solution Architecture, Cloud Deployment, System Monitoring, Network Security, Cloud Computing, Cloud Services, Scalability, Software Design Patterns, Cloud Security, Real Time Data, Internet Of Things
Advanced · Course · 1 - 4 Weeks