IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: AI Security, LLM Application, Cyber Security Assessment, Large Language Modeling, Continuous Monitoring, Security Testing, Responsible AI, Threat Modeling, Vulnerability Assessments, Prompt Engineering, Security Controls, Penetration Testing, Vulnerability Scanning, Security Strategy, AI Personalization, Scenario Testing, System Implementation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Web Analytics, Web Analytics and SEO, Marketing Analytics, Analytics, Technical Documentation, Technical Communication, Performance Metric, Data Analysis, Data-Driven Decision-Making, Team Oriented, Data Presentation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Internet Of Things, Network Protocols, Cloud Computing Architecture, Amazon Web Services, Cloud Deployment, Embedded Systems, TCP/IP, IT Automation, Python Programming, Authentications, Encryption, Real Time Data
Beginner · Course · 1 - 3 Months

Skills you'll gain: Programmable Logic Controllers, Performance Tuning
Advanced · Course · 1 - 3 Months

Skills you'll gain: Data Quality, SQL, YAML, Data Pipelines, Data Validation, Data Mart, CI/CD, Data Modeling, Data Transformation, Version Control, Git (Version Control System), Technical Documentation, Maintainability, Scalability
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Deepseek, LangChain, Generative AI, LLM Application, Tool Calling, AI Workflows, AI Orchestration, Prompt Engineering, Automation, Data Integration, Cross Platform Development, Systems Integration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Storytelling, Data Presentation, Persuasive Communication, Storytelling, Presentations, Data Visualization, Communication, Marketing Analytics, Business Priorities, Data-Driven Decision-Making, User Feedback, Google Analytics, Stakeholder Communications, Strategic Decision-Making, Constructive Feedback
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI, Prompt Engineering, Responsible AI, AI Security, Data Ethics, Microsoft Azure, AI Enablement, Artificial Intelligence, LLM Application, Artificial Intelligence and Machine Learning (AI/ML), Application Design, Application Development, Model Evaluation, Deep Learning
Intermediate · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Instagram, Social Media, Social Media Strategy, Social Media Marketing, Marketing Automation, Paid media, Advertising, Content Creation, Target Audience, Drive Engagement
Mixed · Course · 1 - 3 Months

Skills you'll gain: Layout Design, Autodesk, Technical Documentation, Design Software, Design Elements And Principles, Design Strategies, Spatial Analysis
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
Intermediate · Specialization · 1 - 3 Months

University of Minnesota
Skills you'll gain: Creativity, Creative Thinking, Creative Problem-Solving, Brainstorming, Cognitive flexibility, Persistence, Curiosity, Resourcefulness, Innovation, Problem Solving, Growth Mindedness, Adaptability, Motivational Skills
Mixed · Course · 1 - 4 Weeks