
Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Organizational Change, Service Improvement, Culture Transformation, Process Mapping, Key Performance Indicators (KPIs), Journey Mapping, Customer Service, Hospitality Management, Hospitality, Guest Relations, Customer Analysis, Hotel And Restaurant Management, Hospitality and Food Services, Sustainable Business, Collaboration
★ 4.4 (12) · Beginner · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Influencing, Persuasive Communication, Organizational Leadership, Leadership Studies, Leadership, Industrial and Organizational Psychology, Team Motivation, Leadership Development, Drive Engagement, Stress First Aid, Business Leadership, Psychology, Empowerment, Organizational Effectiveness, Employee Engagement, Empathy & Emotional Intelligence
★ 4.7 (270) · Intermediate · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Health Systems, Healthcare Industry Knowledge, Leadership Studies, Leadership Development, Health Care Administration, Managed Care, Medical Management, Hospital Experience, Organizational Structure, Health Administration, Health Care, Value-Based Care, Primary Care, Care Coordination, Payment Systems, Home Health Care, Medicare, Health Policy, Patient-centered Care, Hospice
★ 4.7 (215) · Mixed · Course · 1 - 3 Months

Universidad de los Andes
Skills you'll gain: Social Justice, Health Equity, Social Determinants Of Health, Community Development, Social Impact, Community and Social Work, Diversity Equity and Inclusion Initiatives, Diversity Awareness, Student Engagement, Human Development, Advocacy, Interactive Learning, Student-Centred Learning, Psychosocial Assessments, Public Policies
★ 4.8 (3.4K) · Beginner · Course · 1 - 4 Weeks

Digital Marketing Institute
Skills you'll gain: Social Media Marketing, Social Media, Social Media Content, Social Media Strategy, Social Media Management, Social Media Analytics, Social Media Campaigns, Content Marketing, Instagram, Digital Media Strategy, Digital Advertising, Facebook, Digital Marketing, Paid media, Content Creation, Content Strategy, Earned Media, Customer Engagement
★ 4.4 (121) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Team Performance Management, Management Training And Development, Team Management, Leadership and Management, Organizational Leadership, Leadership, Leadership Development, Adaptability, People Management, Professional Development, Employee Engagement, Self-Awareness
★ 4.8 (144) · Intermediate · Course · 1 - 4 Weeks
The World Bank Group
Skills you'll gain: Contract Management, Procurement, Project Finance, Stakeholder Engagement, Contract Negotiation, Risk Management, Legal Risk, Risk Mitigation, Bidding, Stakeholder Management, Economic Development, Governance, Strategic Partnership, Stakeholder Communications, Project Implementation
★ 4.7 (548) · Mixed · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Systems Thinking, Stakeholder Management, Sustainable Systems, Cross-Functional Collaboration, Planning, Project Planning, Cross-Functional Team Leadership, Stakeholder Analysis, Sustainable Development, Strategic Leadership, Corporate Sustainability, Community Outreach, Social Impact, Strategic Thinking, Relationship Building, Business Leadership, Team Building, Project Management, Communication Strategies, Ethical Standards And Conduct
★ 4.5 (262) · Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Email Marketing, Customer Relationship Building, Dashboard, Customer experience improvement, Customer Data Management, Sales Development, Management Reporting, Integrated Marketing Communications, Sales Pipelines, Performance Reporting
★ 4.7 (86) · Beginner · Guided Project · Less Than 2 Hours

Commonwealth Education Trust
Skills you'll gain: Student Engagement, Teaching, Education and Training, Pedagogy, Formal Learning, Human Learning, Working With Children, Child Development, Instructional Strategies, Childhood Education and Development, Learning Theory, Collaboration, Cultural Diversity, Substance Abuse
★ 4.7 (316) · Mixed · Course · 1 - 3 Months

Duke University
Skills you'll gain: Responsible AI, Data Ethics, Experience Design, User Experience Design, Human Centered Design, Human Factors, Decision Intelligence, Information Privacy, Design Thinking, Machine Learning, Ethical Standards And Conduct, Law, Regulation, and Compliance, Automation
★ 4.7 (252) · Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Salesforce, Administration, Data Management, Customer Relationship Management, Cloud Applications, Security Controls
★ 3.8 (70) · Beginner · Specialization · 1 - 3 Months