Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.

Coursera
Skills you'll gain: B2B Sales, Overcoming Objections, Price Negotiation, Stakeholder Management, Stakeholder Engagement, Closing (Sales), Sales, Negotiation, Stakeholder Analysis, Sales Strategy, Performance Analysis, Root Cause Analysis, Value Propositions, Problem Solving, Communication, Decision Making
Intermediate · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Sales Presentation, Sales Presentations, Closing (Sales), Negotiation, Data Visualization, Selling Techniques, Presentations, B2B Sales, Influencing, Persuasive Communication, Storytelling, Behavioral Economics, Overcoming Objections, Value Propositions, Rapport Building
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Media Relations, Internal Communications, Crisis Management, Strategic Communication, Communication Planning, Public Relations, Media Strategy, Communication Strategies, Stakeholder Communications, AI literacy, AI Integrations, Real Time Data
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: B2B Sales, Negotiation, Collaboration, Strategic Partnership, Business Communication, Value Propositions, Consultative Approaches, Business Relationship Management, Selling Techniques, Vendor Relationship Management, Relationship Building, Business Strategy, Discussion Facilitation, Stakeholder Communications, Decision Making, Business, Analysis
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Creative Thinking, Performance Measurement, Teamwork, Performance Metric, Open Mindset, Organizational Strategy, Team Collaboration
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Sales Presentation, Regional Sales, Selling Techniques, Presentations, Sales Process, Influencing, Persuasive Communication, Intercultural Competence, Virtual Teams, Storytelling, Language Interpretation, Translation, and Studies, Sales Pipelines, Collaborative Software, Collaboration, Customer Relationship Management (CRM) Software, Stakeholder Management, Strategic Communication, Cross-Functional Collaboration, Customer Engagement, AI literacy
Intermediate · Specialization · 1 - 3 Months

The Expert Academy
Skills you'll gain: Closing (Sales), Overcoming Objections, Inside Sales, Negotiation, Selling Techniques, Trustworthiness, Customer Retention, Sales Presentation, Collaboration, Sales, Relationship Building, General Sales Practices, Sales Presentations, Customer Relationship Building, Sales Management, Rapport Building, Virtual Networking, Virtual Environment, Digital Communications, Presentations
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Culture Transformation, Process Improvement, Drive Engagement, Quality Improvement, Process Analysis, Complex Problem Solving, Analysis
Intermediate · Course · 1 - 4 Weeks
University of Leeds
Skills you'll gain: Problem Solving, Critical Thinking and Problem Solving, Decision Making, Peer Review, Critical Thinking, Risk Analysis, Brainstorming, Strategic Decision-Making, Persuasive Communication, Risk Mitigation, Estimation, Risk Management, Analysis, Prioritization, Root Cause Analysis, Ideation, Constructive Feedback, Professional Development
Beginner · Course · 1 - 4 Weeks

ESSEC Business School
Skills you'll gain: Communication Strategies, Cultural Sensitivity, Intercultural Competence, Cultural Diversity, Verbal Communication Skills, Cultural Responsiveness, Interpersonal Communications, Relationship Building, Non-Verbal Communication, Culture, Diversity Awareness, Negotiation, International Relations, Rapport Building, Diplomacy
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Root Cause Analysis, Corrective and Preventive Action (CAPA), Performance Metric, Performance Analysis, Performance Improvement, Process Improvement and Optimization, Performance Measurement, Procedure Development, Critical Thinking and Problem Solving
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Crisis Management, Consulting, Business Consulting, Leadership Studies, Management Consulting, Leadership, Leadership and Management, Consultative Approaches, Corporate Communications, Strategic Communication, Communication Planning, Mitigation, Trend Analysis
Beginner · Course · 1 - 4 Weeks