Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

University of California, Irvine
Skills you'll gain: Pay Per Click Advertising, Search Engine Marketing, Customer Retention, Persona Development, Digital Marketing, Marketing Analytics, Search Engine Optimization, Key Performance Indicators (KPIs), Target Audience, Keyword Research, Social Media Strategy, Digital Advertising, Marketing Effectiveness, Customer experience strategy (CX), Customer Acquisition Management, Marketing Strategy and Techniques, Customer Engagement, A/B Testing, Web Analytics and SEO, Social Media
Beginner · Specialization · 1 - 3 Months

University of Geneva
Skills you'll gain: Biochemistry, Molecular Biology, Cell Biology, Chemistry, Biotechnology, Laboratory Research, Laboratory Techniques, Scientific Visualization, Biology, Specimen Labeling
Intermediate · Course · 1 - 3 Months

Imperial College London
Skills you'll gain: Tensorflow, Keras (Neural Network Library), Model Evaluation, Deep Learning, Image Analysis, Convolutional Neural Networks, Transfer Learning, Supervised Learning, Computer Vision, Model Deployment, Artificial Neural Networks, Data Preprocessing
Intermediate · Course · 1 - 3 Months

28DIGITAL
Skills you'll gain: Digital Assets, Digital Transformation, Business Modeling, Technology Strategies, Innovation, Systems Architecture, Case Studies
Beginner · Course · 1 - 4 Weeks

Georgia Institute of Technology
Skills you'll gain: Materials science, Informatics, Data Science, Data Mining, Data Integration, Data-Driven Decision-Making, Data Processing, Systems Design, Big Data, Structural Analysis, Statistics
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Jira (Software), Sprint Planning, Backlogs, Scrum (Software Development), User Story, Agile Methodology, Agile Project Management, Workflow Management, Run Chart, Project Planning, Project Management, Prioritization, Dependency Analysis
Beginner · Guided Project · Less Than 2 Hours

University of Alberta
Skills you'll gain: Reinforcement Learning, Artificial Intelligence and Machine Learning (AI/ML), Simulations, Model Evaluation, Performance Testing, Artificial Neural Networks, Machine Learning, Machine Learning Algorithms, Markov Model, Algorithms, Performance Tuning
Intermediate · Course · 1 - 3 Months

IESE Business School
Skills you'll gain: Sustainable Business, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Corporate Strategy, Business Strategy, Environmental Issue, Strategic Decision-Making, Compliance Management, Stakeholder Engagement, Governance, Consumer Behaviour
Beginner · Course · 1 - 3 Months

University of London
Skills you'll gain: Marketing Strategy and Techniques, Strategic Marketing, Marketing, Marketing Communications, Market Analysis, Marketing Effectiveness, Competitive Analysis, Market Research, Business Strategy, Target Market, Consumer Behaviour, Analysis, Auditing
Mixed · Course · 1 - 4 Weeks

Universiteit Leiden
Skills you'll gain: Policy Analysis, Public Policies, Economics, Policy, and Social Studies, Policy Development, Environmental Policy, Program Evaluation, Governance, Immigration Law, Research Methodologies
Intermediate · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Apache Airflow, Data Pipelines, Dataflow, Data Integration, Infrastructure as Code (IaC), Terraform, Extract, Transform, Load, Amazon CloudWatch, IT Automation, Data Quality, Amazon Web Services, CI/CD, Data Processing, Data Transformation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Business Analysis, Business Process, Business Modeling, Business Risk Management, Business Requirements, Business Strategies, Business Process Modeling, Systems Analysis, Analysis, Organizational Strategy, Case Studies, Risk Management
Intermediate · Course · 1 - 4 Weeks