• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Success

Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Popular Customer Success Courses and Certifications


  • T

    Tecnológico de Monterrey

    Analíticas y Métricas de Marketing

    Skills you'll gain: Web Analytics, Google Analytics, Conversion Funnel Analysis, Marketing Analytics, Digital Analysis, Digital Marketing, Business Metrics, Data-Driven Marketing, Target Audience, Digital Marketing Tools, Analytics, Customer Analysis, Performance Measurement, Key Performance Indicators (KPIs), Competitive Analysis, User Research

    4.7 stars, 249 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (249) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • S

    STARWEAVER

    Personal Productivity, Time Management and Prioritization

    Skills you'll gain: Prioritization, Productivity, Strategic Prioritization, Productivity Software, Telecommuting, Scheduling, Workflow Management, Goal Setting

    4.7 stars, 393 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.7 (393) · Intermediate · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • C

    Coursera

    Create a Project Charter with Google Docs

    Skills you'll gain: Project Documentation, Lean Six Sigma, Document Management, Project Management, Project Scoping, Six Sigma Methodology, Project Planning, Google Docs, Lean Methodologies, Timelines

    4.6 stars, 646 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.6 (646) · Beginner · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • B

    Birla Institute of Technology & Science, Pilani

    Basic Engineering Mathematics

    Skills you'll gain: Integral Calculus, Trigonometry, Engineering Analysis, Linear Algebra, Calculus, Advanced Mathematics, Differential Equations, Mathematical Modeling, Mathematical Theory & Analysis, Applied Mathematics, Engineering, Algebra, Derivatives

    4.5 stars, 190 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.5 (190) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
    Category: Build toward a degree
    Build toward a degree
  • E

    Emory University

    Generative AI in Marketing

    Skills you'll gain: Generative AI, Customer Engagement, Customer Acquisition Management, Marketing Strategies, Content Creation, Marketing Effectiveness, Marketing Automation, Prompt Engineering, Digital Marketing Tools, Large Language Modeling, Legal Risk, Intellectual Property

    4.6 stars, 22 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (22) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Creating a Free Business Page with Blogger

    Skills you'll gain: Blogs, Content Performance Analysis, Google Analytics, Web Analytics, Promotional Strategies, Customer Engagement, Social Media Marketing, Social Media Analytics, Social Media, Customer Relationship Building, Content Marketing, Content Creation, Content Management Systems, Marketing

    4.6 stars, 298 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.6 (298) · Beginner · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • U

    Universidad de los Andes

    Marketing Verde

    Skills you'll gain: Sustainable Business, Market Opportunities, Marketing Planning, Strategic Marketing, Value Propositions, Environmental Issue, Marketing, Marketing Communications, Communication Planning, Marketing Management, Consumer Behaviour, Branding, Business Strategy, Market Analysis, Sustainable Development, Target Market, Marketing Strategy and Techniques, Product Strategy, Brand Management, Communication Strategies

    4.8 stars, 2.2K reviews, Mixed, Course, 1 - 3 Months

    ★ 4.8 (2.2K) · Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • D

    DeepLearning.AI

    AI and Climate Change

    Skills you'll gain: Fine-tuning, Model Training, Model Evaluation, Climate Change Adaptation, Applied Machine Learning, Image Analysis, Environmental Monitoring, Convolutional Neural Networks, Artificial Intelligence, Climate Change Mitigation, Artificial Neural Networks, Environmental Issue, Machine Learning Methods, Data Processing, Forecasting, Computer Vision, Predictive Modeling, Supervised Learning

    4.8 stars, 144 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (144) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Maryland, College Park

    Building the Business Model for Corporate Entrepreneurs

    Skills you'll gain: Business Modeling, Customer Analysis, Financial Modeling, Entrepreneurship, Business Planning, Corporate Strategy, Customer Insights, Value Propositions, New Business Development, Target Market, Persona Development, User Research, Strategic Partnership, Sustainable Business, Customer Relationship Management, Product Development, Innovation, Product Strategy, Market Analysis, Interviewing Skills

    4.6 stars, 86 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (86) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    Universidad de Palermo

    Economía y Finanzas de Empresas

    Skills you'll gain: Business Economics, Market Dynamics, Economics, Economic Development, Financial Policy, Economics, Policy, and Social Studies, Market Analysis, Public Policies, Business Acumen, International Finance, Consumer Behaviour, Policy Analysis, Supply And Demand, Fiscal Management, Decision Making

    4.8 stars, 700 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (700) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • I

    IIMA - IIM Ahmedabad

    Supply Chain Digitization: Strategy and Design

    Skills you'll gain: Supply Chain Management, Supply Chain Planning, Supply Chain, Supply Chain Systems, Transportation, Supply Chain, and Logistics, Transportation Management, Digital Transformation, Supply Management, Transportation Operations, Logistics Management, Logistics, Inventory and Warehousing, Business Analytics, Data-Driven Decision-Making, Inventory Management System, Warehousing, Business Transformation, Order Fulfillment, Warehouse Management, Strategic Thinking

    4.7 stars, 73 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.7 (73) · Intermediate · Course · 1 - 3 Months

    Category: Preview
    Preview
  • U

    University of Geneva

    Chemical Biology

    Skills you'll gain: Biochemistry, Biochemical Assays, Molecular Biology, Cell Biology, Chemistry, Biotechnology, Analytical Testing, Biological Engineering, Laboratory Research, Scientific Visualization, Biology, Specimen Labeling, Drug Development

    4.6 stars, 174 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.6 (174) · Intermediate · Course · 1 - 3 Months

    Category: Preview
    Preview
1…99100101…396

In summary, here are 10 of our most popular customer success courses

  • Analíticas y Métricas de Marketing: Tecnológico de Monterrey
  • Personal Productivity, Time Management and Prioritization: STARWEAVER
  • Create a Project Charter with Google Docs: Coursera
  • Basic Engineering Mathematics: Birla Institute of Technology & Science, Pilani
  • Generative AI in Marketing: Emory University
  • Creating a Free Business Page with Blogger: Coursera
  • Marketing Verde: Universidad de los Andes
  • AI and Climate Change: DeepLearning.AI
  • Building the Business Model for Corporate Entrepreneurs: University of Maryland, College Park
  • Economía y Finanzas de Empresas: Universidad de Palermo

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok