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Results for "customer value mapping"
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
Skills you'll gain: Social Media Marketing, Social Media, Target Audience, Social Media Strategy, Marketing, Key Performance Indicators (KPIs), Goal Setting, Facebook, Marketing Strategies, Marketing Channel, Content Marketing, Instagram, Digital Marketing, Customer Engagement
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Digital Transformation, Process Optimization, Business Technologies, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Process Improvement
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, Customer Insights, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Strategic Marketing
- Status: Free
Coursera Instructor Network
Skills you'll gain: Process Mapping, Strategic Thinking, Process Analysis, Process Management, Business Workflow Analysis, Operational Efficiency, Business Process, Process Improvement, Lean Methodologies, Value Engineering, Waste Minimization
University of Virginia
Skills you'll gain: Revenue Management, Global Marketing, Consumer Behaviour, Marketing Psychology, Customer Analysis, Value Propositions, Market Research, Behavioral Economics, Competitive Analysis, Data-Driven Decision-Making
Coursera Project Network
Skills you'll gain: Competitive Analysis, Customer Analysis, Value Propositions, Company, Product, and Service Knowledge, Business Modeling, Presentations, Product Knowledge, Business Priorities
University of Toronto
Skills you'll gain: ArcGIS, GIS Software, Spatial Data Analysis, Geographic Information Systems, Geospatial Information and Technology, Geospatial Mapping, Data Mapping, Data Collection
- Status: Free
Coursera Instructor Network
Skills you'll gain: Value Propositions, Product Knowledge, Business Marketing, Business Strategy, Business Modeling, Competitive Analysis, Storytelling, Innovation, Customer Analysis, Strategic Communication, Market Analysis
University of Toronto
Skills you'll gain: ArcGIS, GIS Software, Spatial Data Analysis, Spatial Analysis, Geographic Information Systems, Geospatial Mapping, Geospatial Information and Technology, Data Mapping, Data Visualization, Metadata Management, Query Languages, Data Manipulation, Data Synthesis, Quantitative Research, Data Compilation, Data Processing, Typography, Data Cleansing, Data Validation, Data Storytelling
Coursera Project Network
Skills you'll gain: User Story, Agile Project Management, Product Requirements, Presentations, Project Management Software, Product Knowledge, Customer Analysis, Value Propositions, Customer Insights, Stakeholder Communications
Coursera Project Network
Skills you'll gain: Customer Service, Service Design, Taxonomy, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Customer Support, Web Analytics, Marketing
In summary, here are 10 of our most popular customer value mapping courses
- Customer Service Fundamentals:Â Knowledge Accelerators
- Introduction to Social Media Marketing:Â Meta
- Customer Support digital transformation with HubSpot:Â Coursera Project Network
- Improving Customer Retention:Â Coursera Instructor Network
- Value Stream Mapping:Â Coursera Instructor Network
- Customer Value in Pricing Strategy:Â University of Virginia
- Create a value proposition canvas in Miro:Â Coursera Project Network
- Introduction to GIS Mapping:Â University of Toronto
- Business Strategy: Value Proposition Essentials:Â Coursera Instructor Network
- GIS, Mapping, and Spatial Analysis:Â University of Toronto