Enterprise sales courses can help you learn negotiation techniques, account management strategies, and effective closing methods. You can build skills in relationship building, understanding customer needs, and creating tailored sales pitches. Many courses introduce tools like CRM software, sales analytics platforms, and communication tools that facilitate collaboration and track performance. Key topics often include lead generation, sales forecasting, and developing value propositions that resonate with clients.

The Expert Academy
Skills you'll gain: Service Recovery, B2B Sales, Account Management, Consultative Approaches, Account Strategy, Negotiation, Customer experience strategy (CX), Journey Mapping, Loyalty Programs, Customer Relationship Building, Customer Insights, Sales, Customer Retention, Emotional Intelligence, Sales Strategy, Customer experience improvement, Relationship Management, Selling Techniques, Value Propositions, Stakeholder Management
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Enterprise Sales, Consultative Selling, B2B Sales, Selling Techniques, Stakeholder Engagement, Consultative Approaches, Prospecting and Qualification, Sales Process, Stakeholder Management, Specialized Sales, Sales, Stakeholder Analysis, Sales Strategy, Sales Pipelines, Influencing
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Consultative Selling, Selling Techniques, Account Strategy, Sales Management, Sales Pipelines, Sales, B2B Sales, Sales Training, Sales Strategy, Sales Development, Consultative Approaches, Account Management, Sales Process, Cross-Functional Team Leadership, Contract Negotiation, Price Negotiation, Cross-Functional Collaboration, Negotiation, Business Analytics, Ethical Standards And Conduct
Beginner · Specialization · 1 - 3 Months

Board Infinity
Skills you'll gain: Sales Pipelines, Sales Presentation, Sales Presentations, Storytelling, Sales Development, Sales Process, Persuasive Communication, Active Listening, Sales Management, Product Demonstration, B2B Sales, Sales, Closing (Sales), Consultative Selling, Selling Techniques, Influencing, Meeting Facilitation, Customer Engagement, Discussion Facilitation, Stakeholder Management
Intermediate · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Business Development, B2B Sales, Strategic Partnership, Sales Presentations, Enterprise Sales, Negotiation, Proposal Writing, Price Negotiation, New Business Development, Consultative Selling, Selling Techniques, Inside Sales, Sales Development, Sales, Non-Verbal Communication, Marketing Psychology, Search Engine Optimization, Sales Prospecting, Relationship Building, Telephone Skills
★ 4.9 (7) · Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Sales Territory Management, Enterprise Sales, Cold Calling, Lead Generation, Selling Techniques, Sales Training, B2B Sales, Sales Management, Agentic Workflows, Sales, Responsible AI, Sales Prospecting, Sales Enablement, Consultative Selling, Generative AI Agents, Sales Pipelines, Customer Relationship Management, Business Process, Business Strategy, Customer Engagement
★ 4.6 (395) · Intermediate · Specialization · 3 - 6 Months

West Virginia University
Skills you'll gain: Sales Management, Sales Territory Management, Recruitment, Sales Development, Training Programs, Sales Training, Sales Strategy, Account Management, Sales, General Sales Practices, Training and Development, Talent Recruitment, Expense Management, Sales Process, Regional Sales, Organizational Structure, Strategic Planning, Inside Sales, Marketing Budgets, Expense Reports
★ 4.5 (443) · Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Technical Sales, Solution Selling, Consultative Approaches, Sales Strategy, Specialized Sales, Sales, Customer Relationship Building, Sales Process, Customer Relationship Management, Return On Investment, Stakeholder Engagement, Customer Engagement, Customer Advocacy, Value Propositions, Consumer Behaviour
★ 4.7 (85) · Intermediate · Course · 1 - 4 Weeks

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Customer Success Management, Order Management, Sales Management, Salesforce, Dashboard, Sales, Sales Development, Order Entry, Closing (Sales), Customer Relationship Management (CRM) Software, Lead Generation, Request For Quotation (RFQ), Sales Support, Customer Relationship Management, Sales Enablement, General Sales Practices, Service Management
★ 4.6 (2.1K) · Beginner · Professional Certificate · 3 - 6 Months

Coursera
Skills you'll gain: Sales Territory Management, Sales Pipelines, Cold Calling, Regional Sales, Closing (Sales), Product Knowledge, Personalized Campaigns, Sales Presentations, Sales Strategy, Lead Generation, B2B Sales, Consultative Selling, Sales Prospecting, Microsoft Copilot, AI Personalization, Email Automation, Customer Relationship Management (CRM) Software, Generative AI, ChatGPT, Customer Engagement
★ 4.6 (478) · Intermediate · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Productivity Software, Administrative Support, Sales Process, Customer Service, Office Administration, AI Personalization, Customer experience improvement, Sales, Customer Relationship Building, Verbal Communication Skills, Process Mapping, Microsoft Copilot, Customer Engagement, File Management, Personalized Service, Customer Relationship Management, Communication, Brainstorming, Process Optimization, Scheduling
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Sales Presentation, Prompt Engineering Tools, Sales Process, Sales Presentations, Verbal Communication Skills, Product Knowledge, Personalized Campaigns, Communication, Oral Expression, AI Personalization, Sales Enablement, Non-Verbal Communication, Interpersonal Communications, Selling Techniques, General Sales Practices, Presentations, Microsoft Copilot, Value Propositions, Customer Relationship Management (CRM) Software
Advanced · Course · 1 - 4 Weeks
Enterprise sales refers to the process of selling products or services to large organizations, often involving complex decision-making processes and longer sales cycles. This type of sales is crucial because it can significantly impact a company's revenue and growth. In enterprise sales, building relationships and understanding the unique needs of each organization are essential, as the stakes are typically higher than in consumer sales. Successful enterprise sales strategies can lead to long-term partnerships and substantial contracts, making it a vital area for businesses aiming to scale.‎
A variety of roles exist within the enterprise sales field, including positions such as Account Executive, Sales Manager, Business Development Representative, and Sales Engineer. These roles often require a blend of technical knowledge and interpersonal skills to effectively communicate with clients and understand their needs. Additionally, positions like Sales Operations Analyst and Customer Success Manager are also integral to the enterprise sales process, focusing on optimizing sales strategies and ensuring client satisfaction.‎
To succeed in enterprise sales, you need a diverse skill set. Key skills include strong communication and negotiation abilities, as well as a deep understanding of the product or service being sold. Familiarity with CRM software, analytical skills to assess sales data, and the ability to build relationships are also crucial. Additionally, understanding the industry and market trends can provide a competitive edge. Developing these skills can empower you to navigate complex sales environments effectively.‎
There are several online courses available that focus on enterprise sales. Some of the best options include the Dell Technologies IT Sales Representative Professional Certificate and the Salesforce Sales Development Representative Professional Certificate. These courses provide practical insights and strategies that can help you understand the nuances of enterprise sales and equip you with the necessary skills to excel.‎
Yes. You can start learning enterprise sales on Coursera for free in two ways:
If you want to keep learning, earn a certificate in enterprise sales, or unlock full course access after the preview or trial, you can upgrade or apply for financial aid.‎
Learning enterprise sales involves a combination of theoretical knowledge and practical experience. Start by enrolling in relevant online courses that cover the fundamentals of sales strategies, customer relationship management, and negotiation techniques. Additionally, seek opportunities for hands-on experience, such as internships or entry-level sales positions. Networking with professionals in the field can also provide valuable insights and mentorship as you navigate your learning journey.‎
Typical topics covered in enterprise sales courses include sales strategies, customer relationship management (CRM), negotiation techniques, and understanding buyer behavior. Courses may also explore the sales cycle, lead generation, and account management. Additionally, some programs might include modules on using technology in sales, such as CRM software and data analytics, to enhance your effectiveness in the enterprise sales environment.‎
For training and upskilling employees in enterprise sales, the Salesforce Sales Operations Professional Certificate is a strong choice. This program focuses on essential sales operations skills that can enhance team performance and efficiency. Additionally, the Liberty Mutual Insurance Sales Agent Professional Certificate offers insights into the insurance sector, which can be beneficial for employees in that industry.‎