Network support courses can help you learn troubleshooting techniques, network configuration, security protocols, and performance monitoring. You can build skills in diagnosing connectivity issues, managing network devices, and implementing security measures. Many courses introduce tools like Wireshark for packet analysis, Cisco Packet Tracer for simulation, and various network management software, allowing you to practice real-world applications of your skills.

Skills you'll gain: Cyber Threat Intelligence, Malware Protection, Peripheral Devices, Personally Identifiable Information, Remote Access Systems, Hardware Troubleshooting, Threat Detection, Desktop Support, Help Desk Support, Cyber Attacks, Network Support, Cloud Services, Cybersecurity, Mac OS, Computer Hardware, Microsoft Windows, Technical Support and Services, Electrical Safety, IT Management, Cloud Security
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Network Planning And Design, Microsoft Azure, Network Troubleshooting, Network Security, Network Architecture, Network Monitoring, Load Balancing, Network Performance Management, Network Support, Network Infrastructure, Scalability, Cloud Infrastructure, Computer Networking, Firewall, Network Administration, Virtual Private Networks (VPN), Software-Defined Networking, Performance Tuning, Wide Area Networks, Network Routing
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Operating Systems, Hardware Troubleshooting, Desktop Support, Network Troubleshooting, Network Security, Computer Hardware, Network Support, System Support, Microsoft Windows, Systems Administration, Networking Hardware, Mac OS, Technical Support, System Configuration, Technical Support and Services, Operating System Administration, Network Infrastructure, Data Storage, Command-Line Interface, Peripheral Devices
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Network Support, Active Directory, Network Administration, Dynamic Host Configuration Protocol (DHCP), Technical Support and Services, Firewall, Microsoft Windows, Local Area Networks, Network Security, Network Troubleshooting, Computer Networking, Mac OS, Group Policy, Network Infrastructure, Security Controls, TCP/IP, User Accounts, Authorization (Computing), Network Protocols, Multi-Factor Authentication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Peripheral Devices, File Systems, Mac OS, User Accounts, Virtual Private Networks (VPN), File Management, TCP/IP, Data Security, System Configuration, Network Protocols, Operating System Administration, Network Administration, Network Support, Software Installation, General Networking, Remote Access Systems, Data Management, Unix Commands, Unix, Application Performance Management
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Network Planning And Design, Microsoft Azure, Network Security, Network Troubleshooting, Network Architecture, Network Support, Network Administration, Firewall, Computer Networking, Virtual Private Networks (VPN), Network Routing, Role-Based Access Control (RBAC), General Networking, Hybrid Cloud Computing, Data Migration, Scalability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Intune (Mobile Device Management Software), Apple iOS, Application Deployment, Mobile Security, Azure Active Directory, Mac OS, Endpoint Security, Enterprise Application Management, Network Support, Identity and Access Management, System Configuration, Configuration Management, Data Security, Encryption
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Apple Service Certification, Apple software proficiency, Apple Hardware proficiency, Apple iOS, Desktop Support, Mac OS, Mobile Security, Network Support, iOS Development, Mobile Development Tools, System Support, Enterprise Application Management, Hardware Troubleshooting, General Networking, System Configuration, Debugging, Network Administration, Network Troubleshooting, Information Privacy, Test Tools
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Apple software proficiency, Single Sign-On (SSO), Apple Hardware proficiency, Apple iOS, System Configuration, Network Performance Management, Network Administration, iOS Development, Network Support, Mac OS, Enterprise Application Management, Application Deployment, Mobile Development Tools, Authentications, Mobile Security, Identity and Access Management, Patch Management, User Accounts
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Peripheral Devices, Virtual Private Networks (VPN), Mac OS, TCP/IP, System Configuration, Network Protocols, Network Administration, Network Support, General Networking, Operating System Administration, Remote Access Systems, Systems Administration, Dynamic Host Configuration Protocol (DHCP), Computer Networking, Desktop Support, Cloud Management
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Teams, Team Management, Microsoft 365, Group Policy, Windows PowerShell, Collaborative Software, Identity and Access Management, Network Planning And Design, Network Support, Network Performance Management, Azure Active Directory, User Provisioning, User Accounts, Application Deployment, Test Tools, Governance
Intermediate · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Command-Line Interface, Linux, Ubuntu, Linux Administration, Linux Commands, Unix Commands, Operating System Administration, Unix, Software Installation, Red Hat Enterprise Linux, System Configuration, Network Troubleshooting, User Accounts, Networking Hardware, Network Support, Open Source Technology, File Management, Package and Software Management, Scripting
Beginner · Course · 1 - 3 Months
Network support courses on Coursera provide essential skills and knowledge for managing and maintaining computer networks:
Network support courses on Coursera are suitable for learners at various levels of expertise:
Coursera partners with technology leaders and educational institutions to offer a range of network support credentials:
These educational opportunities are designed to enhance your qualifications and support your career growth in network support.‎
Skills acquired in network support on Coursera can open doors to numerous IT roles: