
Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Customer Success Management, Order Management, Sales Management, Salesforce, Dashboard, Sales, Sales Development, Order Entry, Closing (Sales), Customer Relationship Management (CRM) Software, Lead Generation, Request For Quotation (RFQ), Sales Support, Customer Relationship Management, Sales Enablement, General Sales Practices, Service Management
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Sales Strategy, Sales Process, Microsoft Copilot, Sales Operations, Sales Enablement, Responsible AI, Generative AI Agents, Anthropic Claude, Sales, Report Writing, HubSpot CRM, Email Automation, Generative AI, Business Process Automation, Automation, Workflow Management, Customer Relationship Management, Forecasting, Revenue Forecasting, Data-Driven Decision-Making
Intermediate · Specialization · 1 - 3 Months

West Virginia University
Skills you'll gain: Sales Management, Sales Territory Management, Recruitment, Sales Development, Training Programs, Sales Training, Sales Strategy, Account Management, Sales, General Sales Practices, Training and Development, Talent Recruitment, Expense Management, Sales Process, Organizational Structure, Strategic Planning, Inside Sales, Expense Reports, Business Ethics, Employee Training
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Responsible AI, Sales Process, General Sales Practices, Generative AI Agents, Sales Management, Sales, Data Ethics, Business Ethics, Forecasting, Customer Relationship Management, Strategic Decision-Making
Intermediate · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Sales Pipelines, Overcoming Objections, Sales Management, Sales Process, Team Motivation, Sales Development, Performance Analysis, Regional Sales, Selling Techniques, Team Performance Management, Prospecting and Qualification, Sales Training, Sales, Performance Measurement, Dashboard, Management Training And Development, Customer Relationship Management (CRM) Software, Business Ethics, Drive Engagement, Team Management
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Email Automation, Sales Process, Calendar Management, Microsoft Copilot, Business Process Automation, Automation, AI Security, AI Enablement, Scheduling, Workflow Management, AI Integrations, Prioritization, Operational Efficiency, Process Improvement, Continuous Improvement Process, Data Security, Quality Assurance, Performance Measurement
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Sales Territory Management, B2B Sales, Regional Sales, Selling Techniques, Sales Management, Consultative Selling, Sales, Sales Strategy, Market Analysis, Sales Process, Market Intelligence, Closing (Sales), Customer Relationship Management (CRM) Software, Competitive Intelligence, Customer Relationship Management, Negotiation
Intermediate · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Copilot, Forecasting, Sales Enablement, Revenue Forecasting, Prompt Engineering, Sales Strategy, Customer Analysis, Data Cleansing, Sales Development, Sales, Sales Operations, Sales Management, Responsible AI, General Sales Practices, Sales Process, Sales Support, Sales Presentations, Customer Relationship Management (CRM) Software, Sales Pipelines, Data Ethics
Beginner · Specialization · 1 - 3 Months

Salesforce
Skills you'll gain: Sales Process, Sales, Salesforce, Customer Relationship Management (CRM) Software, Sales Operations, Customer Relationship Management, General Sales Practices, B2B Sales, Data Management, Customer Data Management, Databases, Data Quality, Data Cleansing, Business-To-Consumer
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Copilot, Microsoft Excel, Data Presentation, Statistical Visualization, Data Cleansing, Spreadsheet Software, Trend Analysis, Forecasting, Revenue Forecasting, Data Manipulation, Sales, Data Analysis, Artificial Intelligence
Beginner · Guided Project · Less Than 2 Hours

John Wiley & Sons
Skills you'll gain: Non-Profit Accounting, Fundraising, Fundraising and Crowdsourcing, Grant Writing, Customer Relationship Management, Technology Strategies, Program Evaluation, Fiscal Management, Business Operations, Grant Applications, Customer Relationship Management (CRM) Software, Financial Statement Analysis, Web Design and Development, Performance Measurement, Operations Management, Financial Statements, Operations, Social Impact, Business, Finance
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Customer Retention, Sales Presentation, Sales Process, Microsoft Copilot, Proposal Development, Overcoming Objections, Sales Prospecting, Needs Assessment, Sales Enablement, Customer Relationship Management (CRM) Software, Selling Techniques, Sales Presentations, Prospecting and Qualification, Marketing Collateral, Customer Success Management, Lead Generation, Customer Relationship Management, Sales, Business Development
Intermediate · Specialization · 3 - 6 Months