About this Course

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Beginner Level

It is helpful if learners have some familiarity with reading reports, gathering and using data, and interpreting visualizations.

Approx. 11 hours to complete
English

What you will learn

  • Describe techniques to Identify root causes of variation and tools for evaluating potential solutions

  • Apply the Design of Experiments (DOE) technique to test improvement options

  • Evaluate, for a specific organization, which operational excellence methodology provides the maximum value

  • Explain how to foster a culture of data literacy

Skills you will gain

ISO 9001: 2015LeanDesign of Experiments (DOE)Data-Driven Decision MakingSix Sigma
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Beginner Level

It is helpful if learners have some familiarity with reading reports, gathering and using data, and interpreting visualizations.

Approx. 11 hours to complete
English

Offered by

Placeholder

University at Buffalo

Placeholder

The State University of New York

Syllabus - What you will learn from this course

Week
1

Week 1

2 hours to complete

Applying Analytics to Implement Solutions

2 hours to complete
4 videos (Total 37 min), 5 readings, 1 quiz
4 videos
Identifying Root Causes15m
Best Fit Solutions7m
Testing Solutions12m
5 readings
Welcome Message and Course Overview5m
Acknowledgements2m
Identifying Root Causes Resources (Optional)30m
Best Fit Solutions Resources (Optional)20m
Testing Solutions Resources (Optional)20m
1 practice exercise
Applying Analytics to Implement Solutions Assessment30m
Week
2

Week 2

3 hours to complete

Data-Driven Operational Excellence

3 hours to complete
5 videos (Total 31 min), 4 readings, 1 quiz
5 videos
ISO12m
Lean5m
Six Sigma6m
Operational Excellence2m
Dan Gerena Discusses Melding Business and Data Strategies3m
4 readings
ISO Resources (Optional)20m
Lean Resources (Optional)20m
Six Sigma Resources (Optional)40m
Operational Excellence Resources (Optional)20m
1 practice exercise
Data-Driven Operational Excellence30m
Week
3

Week 3

4 hours to complete

Applying Data-Driven Decisions

4 hours to complete
6 videos (Total 28 min), 5 readings, 1 quiz
6 videos
Dan Gerena Discusses Implementation Challenges2m
Data Ethics and Privacy4m
Hospitality Case Study6m
Manufacturing Case Study5m
E-Commerce Case Study4m
5 readings
A Data Literacy Culture Resources (Optional)30m
Data Ethics and Privacy Resources (Optional)40m
Resources for Data-Driven Decision Making in Hospitality (Optional)30m
Resources for Data-Driven Decision Making in Manufacturing (Optional)30m
Resources for Data-Driven Decision Making in Ecommerce (Optional)30m
1 practice exercise
Applying Data-Driven Decisions to Real-World Challenges30m
Week
4

Week 4

3 hours to complete

Project: Applied Analytics and Data for Decision Making

3 hours to complete
1 video (Total 1 min), 1 reading, 1 quiz
1 reading
Project: Applied Analytics and Data for Decision Making (REQUIRED)1h 30m

About the Data-Driven Decision Making (DDDM) Specialization

Data-Driven Decision Making (DDDM)

Frequently Asked Questions

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