COVID-19 Contact Tracing

• When will I have access to the lectures and assignments?

  Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

• What will I get if I purchase the Certificate?

  When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

• What is the refund policy?

  You will be eligible for a full refund until two weeks after your payment date, or (for courses that have just launched) until two weeks after the first session of the course begins, whichever is later. You cannot receive a refund once you’ve earned a Course Certificate, even if you complete the course within the two-week refund period. See our full refund policy.

• Is financial aid available?

  Yes, Coursera provides financial aid to learners who cannot afford the fee. Apply for it by clicking on the Financial Aid link beneath the "Enroll" button on the left. You’ll be prompted to complete an application and will be notified if you are approved. Learn more.

• What does this course cover?

  This course provides information about the basics of COVID-19 and contact tracing and helps you develop some of the skills and background that you need. The course includes examples of contact tracing calls, as well as information about developing effective interviewing skills.

• How can I enroll for free?

  Visit https://www.coursera.org/promo/covid-19-contact-tracing to enroll in this course for free. The promotional price will be applied to your purchase automatically.

  You will need to enroll via a web browser on either a computer or a mobile device and not via the Coursera mobile app to enroll for the course and certificate for free. Unfortunately, the promotional price is not redeemable through the mobile app.

• Is this course all the training that a contact tracer will need?

  No. If you join a contact tracing initiative in a state or local health department, you'll need additional training and ongoing support to learn the local processes and systems as well as other issues that may arise.

• How do I apply to become a Contact Tracer?

  Different cities, counties, states, and countries have different plans and processes for hiring contact tracers. Please consult your public health department to learn about its requirements. 

  For example, information for New York State can be found here: https://coronavirus.health.ny.gov/GetInvolved. Note that the New York State Contact Tracing Initiative wants people to apply for a position first before taking the course.

• How quickly do I need to complete the course to be hired as a contact tracer?

  If you have already applied to be part of a contact tracing initiative and have been directed to this course for training, please consult the information you've received directly from that initiative for information about expectations on timing.

• Can I do contact tracing on my own once I pass this course?

  No, contact tracing should only be performed as part of a coordinated initiative led by the appropriate public health authorities.

• Is this course a good place to get medical advice?

  No, this course is not a source of personal medical advice. Please contact your doctor or local healthcare provider if you have questions about your specific symptoms or circumstances.

More questions? Visit the Learner Help Center.