About this Course

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Shareable Certificate

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Start instantly and learn at your own schedule.

Flexible deadlines

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Beginner Level

Approx. 5 hours to complete

English

Subtitles: English, Spanish

What you will learn

  • Describe the natural history of SARS-CoV-2 , including the infectious period, the presentation of COVID-19, and evidence for how it is transmitted.

  • Define an infectious contact and timeline for public health intervention through contact tracing.

  • Demonstrate the utility of case investigation and contact tracing, identify common barriers, and possible strategies to overcome them.

  • Present some ethical considerations around contact tracing, isolation and quarantine.

Skills you will gain

EthicsActive ListeningPublic HealthContact TracingEpidemiology

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Beginner Level

Approx. 5 hours to complete

English

Subtitles: English, Spanish

Offered by

Johns Hopkins University logo

Johns Hopkins University

Syllabus - What you will learn from this course

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Week
1

Week 1

1 hour to complete

Basics of COVID-19

1 hour to complete
7 videos (Total 51 min), 1 reading, 7 quizzes
7 videos
Natural History of SARS-CoV-2​15m
Risk Factors for Severe Disease​5m
Diagnosing COVID-195m
Transmission of SARS-CoV-28m
Why Stopping Transmission is So Important9m
Summary of COVID-192m
1 reading
Course Resources1m
7 practice exercises
SARS-CoV-2 virus (Unlimited Attempts Permitted)1m
Natural history of SARS-CoV-2 (Unlimited Attempts Permitted)2m
Risk factors for severe disease (Unlimited Attempts Permitted)1m
Diagnosing COVID-19 (Unlimited Attempts Permitted)1m
Transmission of SARS-CoV-2 (Unlimited Attempts Permitted) 1m
Why Stopping Transmission is So Important (Unlimited Attempts Permitted)1m
Provide Your Feedback on this Module (Required)1m
1 hour to complete

Basics of Contact Tracing for COVID-19

1 hour to complete
5 videos (Total 35 min)
5 videos
Defining Case, Contact, Isolation, and Quarantine6m
Calculating Isolation and Quarantine Duration7m
Identifying High-Risk Situations13m
Summary1m
5 practice exercises
Contact Tracing for COVID-19 Prevention (Unlimited Attempts Permitted)1m
Defining Case, Contact, Isolation and Quarantine (Unlimited Attempts Permitted)1m
Calculating Isolation and Quarantine Duration (Unlimited Attempts Permitted)3m
Identifying High-Risk Situations (Unlimited Attempts Permitted)1m
Provide Your Feedback on this Module (Required)1m
1 hour to complete

Steps to Investigate Cases and Trace Their Contacts

1 hour to complete
3 videos (Total 45 min)
3 videos
Observing Basic Case and Contact Calls28m
Summary1m
2 practice exercises
The Basic Steps (Unlimited Attempts Permitted)3m
Provide Your Feedback on this Module (Required)1m
1 hour to complete

Ethics of Contact Tracing and Technological Tools

1 hour to complete
6 videos (Total 42 min)
6 videos
Defining Privacy, Confidentiality, and Other Terms about Ethics7m
Balancing Public Good with Privacy, Autonomy, and Confidentiality10m
Rationale for Using Technology for Contact Tracing2m
Examples of Technology Used for Each Step17m
Summary1m
6 practice exercises
Contact Tracing as a Common Public Health Tool (Unlimited Attempts Permitted)1m
Defining Privacy, Confidentiality, and Other Terms about Ethics (Unlimited Attempts Permitted)1m
Balancing Public Good with Privacy, Autonomy, and Confidentiality (Unlimited Attempts Permitted)1m
Rationale for Using Technology for Contact Tracing (Unlimited Attempts Permitted)1m
Examples of Technology Used for Each Step (Unlimited Attempts Permitted)1m
Provide Your Feedback on this Module (Required)1m
1 hour to complete

Skills for Effective Communication

1 hour to complete
11 videos (Total 78 min)
11 videos
Tips for Effective Communication11m
Question Types and When to Use Them8m
Active Listening: Helping People Feel Heard7m
Bringing It All Together into One Communication Framework7m
Common Issues and Tips5m
Embracing Complexity2m
Addressing Process Complexities16m
Addressing People Complexities7m
Addressing Context Complexities3m
Summary2m
7 practice exercises
The Importance of Rapport (Unlimited Attempts Permitted)1m
Tips for Effective Communication (Unlimited Attempts Permitted)1m
Question Types and When to Use Them (Unlimited Attempts Permitted)1m
Active Listening: Helping People Feel Heard (Unlimited Attempts Permitted)1m
Bringing It All Together into One Communication Framework (Unlimited Attempts Permitted)1m
Common Issues and Tips (Unlimited Attempts Permitted)1m
Provide Your Feedback on this Module (Required)1m
1 hour to complete

Final Assessment (Graded)

1 hour to complete
1 reading
1 reading
Final Assessment Instructions (Read Carefully BEFORE Final Assessment)1m
1 practice exercise
Final Assessment40m

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

  • You will be eligible for a full refund until two weeks after your payment date, or (for courses that have just launched) until two weeks after the first session of the course begins, whichever is later. You cannot receive a refund once you’ve earned a Course Certificate, even if you complete the course within the two-week refund period. See our full refund policy.

  • Yes, Coursera provides financial aid to learners who cannot afford the fee. Apply for it by clicking on the Financial Aid link beneath the "Enroll" button on the left. You’ll be prompted to complete an application and will be notified if you are approved. Learn more.

  • This course provides information about the basics of COVID-19 and contact tracing and helps you develop some of the skills and background that you need. The course includes examples of contact tracing calls, as well as information about developing effective interviewing skills.

  • Visit https://www.coursera.org/promo/covid-19-contact-tracing to enroll in this course for free. The promotional price will be applied to your purchase automatically.

    You will need to enroll via a web browser on either a computer or a mobile device and not via the Coursera mobile app to enroll for the course and certificate for free. Unfortunately, the promotional price is not redeemable through the mobile app.

  • No. If you join a contact tracing initiative in a state or local health department, you'll need additional training and ongoing support to learn the local processes and systems as well as other issues that may arise.

  • Different cities, counties, states, and countries have different plans and processes for hiring contact tracers. Please consult your public health department to learn about its requirements. 

    For example, information for New York State can be found here: https://coronavirus.health.ny.gov/GetInvolved. Note that the New York State Contact Tracing Initiative wants people to apply for a position first before taking the course.

  • If you have already applied to be part of a contact tracing initiative and have been directed to this course for training, please consult the information you've received directly from that initiative for information about expectations on timing.

  • No, contact tracing should only be performed as part of a coordinated initiative led by the appropriate public health authorities.

  • No, this course is not a source of personal medical advice. Please contact your doctor or local healthcare provider if you have questions about your specific symptoms or circumstances.

  • This Course doesn't carry university credit, but some universities may choose to accept Course Certificates for credit. Check with your institution to learn more. Online Degrees and Mastertrack™ Certificates on Coursera provide the opportunity to earn university credit.

More questions? Visit the Learner Help Center.