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There are 3 modules in this course
Have you ever tried to find a solution to a problem only to realize you’ve been focusing on the wrong problem from the very beginning? Or you’ve proposed a solution only to have it shut down by your boss or coworkers? How stressful and defeating is that? With massive changes in our world that seem to create the most difficult of circumstances, both personally and professionally, your skills as a critical thinker and problem solver need to be further developed now more than ever.
By the end of this course you will have learned and memorized a practical model to solve problems on your own and with others. These 7 critical steps will ensure that you have looked at a problem from every angle and considered multiple solutions. In fact, this dynamic and holistic approach will help you solve problems once and for all!
In this module, you will be able to apply a model for solving any problem, large or small, in a creative and collaborative way. You will also be able to identify all aspects of a problem and examine role in the problem. You will be able to reframe a goal oriented question.
Let's Practice: Problem Definition & Goal Reframing•30 minutes
Identifying Problems Quiz•15 minutes
Problem Solving Steps Quiz•15 minutes
2 discussion prompts•Total 40 minutes
Identifying the Problem•30 minutes
Reframe Your Problem•10 minutes
Brainstorming and Analyzing Options
Module 2•3 hours to complete
Module details
In this module, you will be able to brainstorm solutions to your possible problem. You will choose 3 possible options and analyze the advantages and disadvantages of each option. You will be able to generate more effective solutions.
Let's Practice: Brainstorming, Selecting, and Evaluating Scenarios•30 minutes
Module 2 Knowledge Checks•0 minutes
2 discussion prompts•Total 45 minutes
Brainstorm Possible Solutions to Your Problem•15 minutes
Choose 3 and Analyze the Advantages & Disadvantages•30 minutes
Recommending and Engaging Feedback
Module 3•3 hours to complete
Module details
In this module, you will be able to explore your own triggers and how they may show up in our reactions. You'll be able to identify potential responses that could trigger negative reactions. You will be able to prepare and make a recommendation to your problem. You will also be able to engage in feedback.
What's included
6 videos1 reading2 assignments1 discussion prompt
Show info about module content
6 videos•Total 20 minutes
Introduction to Prepare and Recommend•2 minutes
Prepare and Recommend Example•3 minutes
Applying Your Recommendation•3 minutes
Be and Avoid•5 minutes
Engage Feedback•4 minutes
Course Summary•3 minutes
1 reading•Total 60 minutes
Recommended Readings•60 minutes
2 assignments•Total 60 minutes
Let's Practice: Preparing and Stress-Testing Your Recommendation•30 minutes
Module 3 Knowledge Check•30 minutes
1 discussion prompt•Total 15 minutes
Analyze Your Triggers•15 minutes
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UC Davis, one of the nation’s top-ranked research universities, is a global leader in agriculture, veterinary medicine, sustainability, environmental and biological sciences, and technology. With four colleges and six professional schools, UC Davis and its students and alumni are known for their academic excellence, meaningful public service and profound international impact.
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Learner reviews
4.8
1,325 reviews
5 stars
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14.33%
3 stars
2.18%
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Showing 3 of 1325
H
HS
5·
Reviewed on Feb 21, 2021
I love the structure of the course. The steps are easy to remember with the help of Kinetic Memorization. Overall, this course exceeds my expectation. Thank you.
B
BP
4·
Reviewed on Jan 30, 2021
This is a great course I was really interested in spending my time to learn and build critical thinking and problem-solving skill stronger.
M
MP
5·
Reviewed on Jul 15, 2024
Well designed and all points explained nicely. Sometimes these steps are obvious, but I have seen many miss them, so having this course helps. Thank you.
What will I actually learn in this critical thinking course?
You'll learn how to approach professional problems more clearly and use a seven-step model to make better decisions. It starts with identifying the real issue and reframing it into a goal-oriented question, then builds into brainstorming options, weighing tradeoffs, and making a recommendation. You'll practice that process on real situations by defining a problem with the 6Ws and testing your thinking through feedback.
Do I need any background before starting this course?
No, you don't need prior training in critical thinking or formal problem-solving methods. The course is beginner level and teaches the process step by step, from defining a problem to presenting a recommendation. Some experience with workplace or everyday challenges will help because many activities ask you to apply the framework to a problem you can actually influence.
Is this course beginner-friendly for critical thinking?
Yes, it's beginner-friendly if you want a clear method rather than an abstract treatment of critical thinking. The course breaks the work into manageable steps, with lessons, quizzes, discussions, and guided practice around problems, solutions, and feedback. If you're looking for advanced theory or specialized analytical frameworks, it may feel more introductory than deep.
How long does it take to complete this course?
It takes about 10 hours to complete. That makes it manageable over a few study sessions, with time spread across lessons, readings, quizzes, discussions, and practice assignments. The workload is varied, so you'll alternate between learning the framework and applying it to example or personal problems.
Are there hands-on exercises, projects, or labs in this course?
Yes, but the hands-on work is guided practice rather than a big project or lab-based course. You'll define a problem you control, turn it into a clear question, brainstorm possible solutions, and compare the top options. There are also discussion prompts, quizzes, coaching activities, and practice assignments, so you apply each step as you learn it.
What skills, topics, or methods are covered in this course?
The course centers on structured problem solving, critical thinking, and decision-making in professional settings. You'll work on problem identification, reframing, brainstorming, evaluating advantages and disadvantages, and preparing recommendations that can stand up to questions and feedback. It also addresses collaboration and self-awareness, including how your own reactions can affect problem-solving conversations.
What can I actually do after finishing this course?
By the end, you should be able to take a real problem and work through it with a repeatable process instead of relying on instinct alone. You'll be able to define the issue, generate and compare options, and prepare a recommendation that anticipates likely questions or objections. For example, you could turn a vague team challenge into a clear question, evaluate three possible responses, and explain which one you'd recommend and why.
Is this course more focused on theory or hands-on learning?
It's more focused on learning a practical framework and applying it than on abstract theory alone. The course explains each step clearly, then reinforces it through quizzes, discussions, and guided assignments rather than a large independent project.
Why would I choose this course over other critical thinking courses?
This course is a strong choice if you want critical thinking taught as a usable problem-solving process, not just as a set of general ideas. Diane Davidson builds the course around a seven-step model and carries it through problem definition, option analysis, recommendation, and feedback, with practice tied to situations you can actually work on. If you want a short beginner course that feels concrete and workplace-relevant, this one is likely a better fit than a more theory-heavy overview.