English for Effective Business Speaking

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The Hong Kong University of Science and Technology

English for Effective Business Speaking

This course is part of Business English for Non-Native Speakers Specialization

Instructors: Kin Tang

134,878 already enrolled

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6 modules

Gain insight into a topic and learn the fundamentals.

709 reviews

2 weeks to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

96%

Most learners liked this course

6 modules

Gain insight into a topic and learn the fundamentals.

709 reviews

2 weeks to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

96%

Most learners liked this course

Skills you'll gain

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

13 assignments

Taught in English

91%

of learners achieved a positive career outcome

See how employees at top companies are mastering in-demand skills

Learn more about Coursera for Business

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Build your subject-matter expertise

This course is part of the Business English for Non-Native Speakers Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate

There are 6 modules in this course

This course aims to improve your Business English speaking skills by developing your use of vocabulary, grammar, pronunciation, spoken communication skills within a Business context, and your ability to deliver professional business speeches for specific purposes. Skills learned in this course will be used in the cross-cultural communications course and help prepare you to deliver the professional business presentation in the Capstone project.

Welcome to Week 1! This week, we will cover Module 1 where we introduce you to the objectives and structure of this Specialization and course.

What's included

3 videos4 readings2 discussion prompts

3 videosTotal 13 minutes

Welcome to our course2 minutes
Introduction to our Specialization3 minutes
Guest Speaker-Prof.Caroline Wang-Effective Business Speaking7 minutes

4 readingsTotal 40 minutes

Objectives and outcomes10 minutes
Learning how to learn10 minutes
Learning vocabulary10 minutes
The HKUST English Grammar Guide (EGG)10 minutes

2 discussion promptsTotal 20 minutes

How is this course relevant to you?10 minutes
How do you improve your English speaking skills?10 minutes

Welcome to Week 2! This week we will cover Module 2 where we introduce you to speaking skill you may need in the workplace. You will also be introduced to vocabulary and language skills common to business communications.

What's included

5 videos5 readings2 assignments1 peer review1 discussion prompt

5 videosTotal 28 minutes

From interviews to presentations8 minutes
Verbal and Non Verbal Communication Part 1- Verbal5 minutes
Verbal and Non Verbal Communication Part 2- Non Verbal5 minutes
Challenging English grammar: redundant adjectives2 minutes
Challenging English sound - /u/ "full" and /u:/ "fool" AND /I/ "sit" and /i:/ "seat"7 minutes

5 readingsTotal 50 minutes

Objectives and outcomes10 minutes
Elements of introducing yourself10 minutes
Objectives and outcomes10 minutes
Vocabulary list10 minutes
Adjective and adverb word order10 minutes

2 assignmentsTotal 34 minutes

Vocabulary practice10 minutes
Module 224 minutes

1 peer reviewTotal 60 minutes

Say it right.60 minutes

1 discussion promptTotal 10 minutes

Meetings, meetings, meetings.10 minutes

Welcome to Week 3! This week we will cover Module 3 where we introduce you to interviewing skills you may need in the workplace. You will also be introduced to vocabulary and language skills common to business communications.

What's included

8 videos10 readings4 assignments2 peer reviews1 discussion prompt

8 videosTotal 28 minutes

Job Interviews6 minutes
Speaking to Inform & Persuade5 minutes
Context & Directness5 minutes
Peer-review practice: Sample Self Introduction1 minute
Sample - Describe your Strengths and Weaknesses2 minutes
Challenging English grammar: 'the', 'a' and 'an'2 minutes
Challenging English Sounds -/ð/ "they" /d/ "day"4 minutes
Challenging English Sounds-/æ/ "man" /e/ "men"2 minutes

10 readingsTotal 100 minutes

Objectives and outcomes10 minutes
Introduce yourself in a Job Interview10 minutes
Peer-review practice- Introduce yourself in a Job Interview10 minutes
Peer Practice Review - Describe your Strengths and Weaknesses10 minutes
Objectives and outcomes10 minutes
Vocabulary list10 minutes
Referring to something mentioned before10 minutes
Before names of professions (articles & determiners)10 minutes
Before singular countable nouns10 minutes
Before uncountable nouns10 minutes

4 assignmentsTotal 62 minutes

Peer-review practice: Introduce yourself in a Job Interview12 minutes
Peer Practice Review - Describe your Strengths and Weaknesses14 minutes
Vocabulary practice10 minutes
Module 326 minutes

2 peer reviewsTotal 120 minutes

Introduce yourself in a Job Interview60 minutes
Describe your Strengths and Weaknesses60 minutes

1 discussion promptTotal 10 minutes

Verbal or Non verbal communication10 minutes

Welcome to Week 4! This week we will cover Module 4 where we introduce you to delivering business pitches and speaking persuasively. You will also be introduced to vocabulary and language skills common to business communications.

What's included

7 videos10 readings4 assignments2 peer reviews1 discussion prompt

7 videosTotal 44 minutes

Elements of a persuasive presentation17 minutes
The elevator pitch7 minutes
Rhythm, stress and pausing5 minutes
Body language4 minutes
Challenging English: giving opinions2 minutes
Challenging English sounds -/ð/ "then" /z/ "zen"4 minutes
Challenging English sounds - /θ/ "thin" /s/ "sin"4 minutes

10 readingsTotal 100 minutes

Objectives and outcomes10 minutes
More on stress and pausing10 minutes
Peer review practice: stress and pausing10 minutes
What do we mean when we say 'rhetoric'?10 minutes
Rhetorical devices in persuasive speeches10 minutes
Objectives and outcomes10 minutes
Vocabulary list10 minutes
More on giving opinions10 minutes
Discourse markers10 minutes
Peer review practice10 minutes

4 assignmentsTotal 62 minutes

Peer review practice: stress and pausing6 minutes
Vocabulary quiz10 minutes
Peer review practice16 minutes
Module 430 minutes

2 peer reviewsTotal 120 minutes

Practise your stress and pausing60 minutes
Pitch it60 minutes

1 discussion promptTotal 10 minutes

What persuades you?10 minutes

Welcome to Week 5! This week we will cover Module 5 where we introduce you to presentations skills you may need in the workplace and effective visualizations. You will also be introduced to vocabulary and language skills common to business communications.

What's included

7 videos10 readings2 assignments1 peer review5 discussion prompts

7 videosTotal 46 minutes

The differences between written and spoken English9 minutes
Preparing and planning presentations9 minutes
Designing effective visuals6 minutes
Engaging the audience6 minutes
Hedging your language6 minutes
Challenging English grammar: prepositions3 minutes
Challenging English sounds /ɒ/ "not" and /ʌ/ "nut" AND /p/ "pit" and /b/ "bit"6 minutes

10 readingsTotal 100 minutes

Objectives and outcomes10 minutes
Arranging and organizing presentations10 minutes
Presenting data in charts and graphs10 minutes
Understanding the differences between seminars and conferences10 minutes
Presenting online10 minutes
Business Case: zAnta Boutique Hotel10 minutes
Objectives and outcomes10 minutes
Vocabulary list10 minutes
More on prepositions10 minutes
Common preposition errors10 minutes

2 assignmentsTotal 40 minutes

Vocabulary quiz10 minutes
Module 530 minutes

1 peer reviewTotal 60 minutes

Case Analysis Presentation60 minutes

5 discussion promptsTotal 50 minutes

You be the judge10 minutes
Evaluate your own presentation skills10 minutes
Making and using visual aids10 minutes
Ineffective visuals10 minutes
Past experiences with online presentations and meetings10 minutes

Welcome to Week 2! This week we will cover Module 2 where we wrap up the course. You will be asked to complete the final exam and post-course survey.

What's included

1 assignment

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Instructor ratings

(207 ratings)

Kin Tang

The Hong Kong University of Science and Technology

5 Courses323,481 learners

Delian Gaskell

The Hong Kong University of Science and Technology

5 Courses323,481 learners

Sean McMinn

The Hong Kong University of Science and Technology

5 Courses323,481 learners

Offered by

The Hong Kong University of Science and Technology

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Showing 3 of 709

Reviewed on Apr 10, 2020

This course is a complete package for associate-level to manager level in business communication skills. Thanks a lot!!

Reviewed on Oct 1, 2016

Iam lahcene ifind this courses befor begin it very nice so iwould to focused it withe learning mucht timesBest RegardsLahcene

Reviewed on Jun 8, 2020

Literally before I entered into this course , I done many mistake now I can speak without errors. Thanks

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Frequently asked questions

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.