University of Pennsylvania

Management Fundamentals

Peter Cappelli
Michael Useem

Instructors: Peter Cappelli

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Gain insight into a topic and learn the fundamentals.
4.7

(494 reviews)

Beginner level
No prior experience required
6 hours to complete
3 weeks at 2 hours a week
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
4.7

(494 reviews)

Beginner level
No prior experience required
6 hours to complete
3 weeks at 2 hours a week
Flexible schedule
Learn at your own pace

Details to know

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Assessments

4 quizzes

Taught in English

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This course is part of the The Business of Health Care Specialization
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There are 4 modules in this course

In this module, you'll learn how motivation affects an individual's performance and how to use that motivation to drive performance. You'll explore how incentive systems are designed and how psychological concepts such as behavior modification, imitation, conformity, and compliance influence and shape these systems. You’ll also examine the current process of hiring employees using technology, tracking systems, and outsourcing. And you’ll learn how you can provide valuable feedback to your employees, and make performance appraisals productive. By the end of this module, you’ll be able to apply what you've learned to best motivate, hire, and evaluate your employees.

What's included

6 videos1 reading1 quiz1 discussion prompt

This module is designed to teach you the difference between a task and a job. You'll learn how jobs are historically designed, and you'll explore some of the drawbacks related to past work systems. You'll also learn how job design has been influenced by engineering and psychology. Finally, you'll look at real-world examples from the GM and Toyota to compare their respective approaches. By the end of this module, you'll understand how jobs and systems of work have evolved to improve employee performance and productivity.

What's included

6 videos1 reading1 quiz

In this module, you'll learn how to make good and timely management decisions. Through several real-world examples, you'll see how leaders create and build a decision-making mindset. You'll also learn how leaders can make costly decisions that affect their team or their entire company negatively. By the end of this module, you will be able to apply key concepts to make good and timely management decisions and build a higher performing team.

What's included

5 videos1 reading1 quiz

This module was created to describe the influence of an organizations architecture on management and its team's performance. You'll explore how inequity fosters disparity among employees and can inhibit a company's success. You'll also look at two real-world examples of leaders who tackled problems within their organizational structures to effect change. By the end of this module, you will be able to identify key steps in which you can lead change within your organization.

What's included

6 videos1 reading1 quiz

Instructors

Instructor ratings
4.6 (92 ratings)
Michael Useem
University of Pennsylvania
2 Courses69,971 learners

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Recommended if you're interested in Leadership and Management

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