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There are 4 modules in this course
Welcome to Course 2 - Sales Strategy - This course is designed to discuss the application of intelligence analysis in the sales planning process. And this approach contributes to integrating the sales planning process into the corporate strategy of the company because, in the strategy analysis and formulation process, we apply models, frameworks, tools, and techniques that also apply to the sales planning and management process.
Therefore, the expected outcomes of this course focus on the transition from traditional to strategic sales planning, by discussing and applying the concepts recommended to support the development of the strategic guidelines.
The concepts, models, tools, and techniques discussed and practiced during the course focus on the improvement of value creation from the sales function empowered by intelligence analysis, a process which typically applies in the strategy analysis front.
The discussions go through how intelligence analysis can support the sales function, by providing methods to connect strategy to marketing and sales planning processes.
In this course, the primary learning outcome is the ability to apply intelligence analysis to support sales planning process, and by being able to do this, you’ll improve your competencies and skills to support sales planning with a strategic approach.
You’ll develop a final assignment at the end of the course, and it is designed from an adapted real-life business case. The challenges of the case comprise the business context, through which you’ll apply the conceptual framework discussed during Course 2.
The outcomes of your analysis on the assignment case will be evaluated through a peer-review process.
Welcome to Sales Strategy module. In this module, we discuss the use of intelligence analysis methods to support the sales functions, such as planning and sales operations management. We discuss the benefits of the application of intelligence analysis methods, and how this approach contributes to the sales planning process, by developing this process with a strategic view. The primary learning outcome from this module goes through two essential aspects. The first one is on the awareness front, in the sense that a sales professional would benefit from knowing that intelligence analysis may contribute to the planning process. The second aspect is that the awareness of this benefit leads sales professionals to keep attention to the methods, models, tools, and techniques regarding intelligence analysis. Eventually, they will practice the methods, which will support the development of the sales plan, with an integration of strategy and sales.
This course has been developed by prof. Edson Ito with an active participation of Rosangela Ito. Rosangela Ito (MBA) is a specialist in Strategy & Competitive Intelligence, Marketing, and Strategic Partnerships. She has an extensive experience in strategy, international M&A, strategic benchmarking, competitive intelligence, strategic partnerships, brand licensing. She also has an International Certification in Competitive Intelligence at the Fuld Academy of Competitive Intelligence.
What's included
13 videos12 readings5 assignments
Show info about module content
13 videos•Total 54 minutes
Vídeo 0 - Introduction to Course 2•4 minutes
Video 1 - Traditional Sales•2 minutes
Video 2 - Strategic Sales•4 minutes
Video 1 - Importance of informed decision making•5 minutes
Video 1 - The Intelligence Problem Definition in Sales•4 minutes
Video 2 - The Information Gathering Cycle•4 minutes
On the importance of informed decision making•10 minutes
The Intelligence Problem Definition in Sales•10 minutes
The Information Gathering Cycle•10 minutes
The Intelligence Cycle•10 minutes
KIT & KIQs•10 minutes
Information Gathering•10 minutes
Analysis•10 minutes
Dissemination•10 minutes
Sales Intelligence Tools and Techniques•10 minutes
5 assignments•Total 155 minutes
Graded quiz: Sales Strategy•35 minutes
Practice quiz: From traditional to strategic sales planning•30 minutes
Practice quiz: Sales intelligence•30 minutes
Practice quiz: Problem definition and information gathering•30 minutes
Practice quiz: The intelligence cycle•30 minutes
Module 2 - Applying intelligence to understand your strategic context
Module 2•5 hours to complete
Module details
Welcome to the module dedicated to applying intelligence analysis to understand the strategic context.
This module is about going through a practical view of how to apply concepts, models, tools, and techniques related to intelligence analysis, with emphasis to support understanding the strategic context, and how it relates to sales.
This module is a natural next step from the previous module, which was focused on the awareness of the benefits of intelligence analysis to the sales planning and management functions.
In this module, we’ll discuss the application of intelligence analysis on the external environment. From a sales perspective, the discussion will go through the internal environment analysis and the implications of the external environment analysis outcomes on the internal environment.
The convergence of the deeper knowledge about the external environment with the internal environment analysis contributes to the improvement of the sales planning process, and this is the primary learning outcome of this module.
What's included
10 videos9 readings5 assignments
Show info about module content
10 videos•Total 53 minutes
Video 1 - Relationship between Sales and Strategy•5 minutes
Video 2 - The role of sales•6 minutes
Video 1 - How the external environment shape the sales potential•6 minutes
Video 2 - The complexity of the external environment•5 minutes
Video 3 - Monitoring Approaches•7 minutes
Video 1 - Implications of external changes in competitive strategy•5 minutes
Video 2 - On the need to adjust strategy•4 minutes
Video 1- Internal analysis and implications on sales•7 minutes
Video 1 - Bridging the gap between strategy and sales by applying intelligence analysis•3 minutes
Video 2 - Closing module 2: Applying intelligence to understand your strategic context•5 minutes
9 readings•Total 90 minutes
Relationship between Sales and Strategy•10 minutes
The role of Sales•10 minutes
How the external environment shapes the sales potential•10 minutes
The Complexity of the External Environment•10 minutes
Monitoring Approaches•10 minutes
Implications of external changes in competitive strategy•10 minutes
The need to introduce changes in the strategies•10 minutes
Internal analysis and implications on sales•10 minutes
Bridging the gap between strategy and sales by applying intelligence analysis•10 minutes
5 assignments•Total 150 minutes
Graded quiz: Applying intelligence to understand your strategic context•30 minutes
Practice quiz: Strategy to Sales through intelligence analysis•30 minutes
Practice quiz: External environment•30 minutes
Practice quiz: Implications of external environment in competitive analysis•30 minutes
Practice quiz: Internal analysis and implications on sales•30 minutes
Module 3 - Intelligence analysis for sales: Analytical tools and techniques
Module 3•5 hours to complete
Module details
Welcome to module 3 – Intelligence analytical tools and techniques to support the sales strategy.
At this point of the course, we already have an awareness of the effectiveness of intelligence analysis to improve sales planning process.
Also, we have a conceptual understanding of how intelligence analysis can support the external environment assessment and the connection between the external and internal environment.
Now it’s time to dedicate some efforts in the analytical tools and techniques, with the recommendations on how to apply them, and the use of their outcomes in the sales planning and management processes.
This module primary learning outcome is the knowledge of the different analytical tools and techniques, and how they can contribute to the sales planning and management processes. We’ll discuss the tools and techniques, the recommendations of how to apply them, and the applicability of the tools and techniques analyses outcomes in the sales planning process.
What's included
13 videos12 readings3 assignments
Show info about module content
13 videos•Total 61 minutes
Video 1 - On the importance of analytical tools•6 minutes
Video 2 - 5 Forces Analysis•4 minutes
Video 3 - STEEP Analysis•4 minutes
Video 4 - 4 Corners Analysis - Oriented to Competitors•6 minutes
Video 5 - 4 Corners Analysis – Oriented to Clients•4 minutes
Video 6 - Value Chain Analysis•6 minutes
Video 7 - VRIO Analysis•6 minutes
Video 8 - Demand estimation•5 minutes
Video 9 - Probability of Victory Analysis•4 minutes
Video 10 - Win Loss Analysis•5 minutes
Video 1 - Integrating outcomes: Synthetize intelligence analysis into sales planning•3 minutes
Video 1 - War Game•4 minutes
Video 2 - Closing Module 3: Applying intelligence to understand your strategic context•4 minutes
12 readings•Total 120 minutes
Importance of analytical tools•10 minutes
5 Forces analysis•10 minutes
Steep Analysis•10 minutes
Corners Analysis - Oriented to competitors•10 minutes
4 Corners Analysis – Oriented to Clients•10 minutes
Value Chain Analysis•10 minutes
VRIO Analysis•10 minutes
Demand estimation•10 minutes
Probability of Victory Analysis•10 minutes
Win-Loss Analysis•10 minutes
Integrating intelligence analysis outcomes to sales planning•10 minutes
War Game•10 minutes
3 assignments•Total 90 minutes
Practice quiz: Intelligence analysis for sales: Analytical tools and techniques•30 minutes
Practice quiz: Analytical Techniques•30 minutes
Practice quiz: Integrating outcomes: Synthetize intelligence analysis into sales planning.•30 minutes
Module 4 - Strategic sales Management in action – joining intelligence in your journey
Module 4•1 hour to complete
Module details
Welcome to module 4 – Intelligence analytical tools and techniques in practice.
This module guides you to develop the final assignment of Course 2: Sales Strategy.
The challenge of the assignment is to develop analyses regarding sales functions, by applying intelligence analytical tools and techniques.
We use a case to bring business context that describes a real-life experience, and the case presents challenging issues that involve strategic and sales scopes. You’ll be required to apply the concepts discussed in the modules of the course 2, and come out with propositions of approaches. The proposition has to be supported by your reasoning, which should be the consequence of the analyses you develop applying the tools and techniques discussed in Course 2.
What's included
2 videos1 reading1 peer review
Show info about module content
2 videos•Total 13 minutes
Video 1 - Course 2 in Review•5 minutes
Video 2 - Assingment developing process•7 minutes
1 reading•Total 10 minutes
CASE HELVETIA BRAZIL - SALES DECISIONS•10 minutes
1 peer review•Total 60 minutes
Course 2 Final Assignment: The Helvetia Case•60 minutes
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