Google

Google IT Support Professional Certificate

Google

Google IT Support Professional Certificate

Votre carrière dans le domaine de l’informatique.

Ce programme vous permettra d’acquérir les compétences très recherchées, qui vous prépareront à un emploi en moins de 6 mois. Aucun diplôme ou expérience particulière ne sont requis.

Onlea support
Google Career Certificates

Instructors: Onlea support

Top Instructor

Access provided by Abu Dhabi National Oil Company

12,844 already enrolled

Earn a career credential that demonstrates your expertise

from 353 reviews of courses in this program

Beginner level

Recommended experience

4 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise

from 353 reviews of courses in this program

Beginner level

Recommended experience

4 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Obtenez les compétences nécessaires pour réussir dans un emploi de débutant en informatique

  • Apprenez l’assemblage d’ordinateurs, le réseautage sans fil, l’installation de programmes et le service client

  • Apprenez à fournir un support client de bout en bout, depuis l’identification des problèmes jusqu’au dépannage et au débogage

  • Apprenez à utiliser des systèmes tels que Linux, les systèmes de noms de domaine, l’interface de ligne de commande et à comprendre le code binaire

Details to know

Shareable certificate

Add to your LinkedIn profile

Industry certification
Taught in French

See how employees at top companies are mastering in-demand skills

 logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Prepare for a career in Information Technology

  • Receive professional-level training from Google
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Google

Professional Certificate - 5 course series

Principes de base du support technique

Principes de base du support technique

Course 1, 25 hours

What you'll learn

Skills you'll gain

Category: Software Installation
Category: Hardware Troubleshooting
Category: Computer Networking
Category: Microsoft Windows
Category: Linux
Category: Computer Hardware
Category: Technical Support
Category: Desktop Support
Category: Computer Science
Category: Computer Literacy
Category: Technical Communication
Category: Information Technology
Category: Operating Systems
 Les bits et les octets des réseaux informatiques

Les bits et les octets des réseaux informatiques

Course 2, 34 hours

What you'll learn

Skills you'll gain

Category: Computer Networking
Category: Network Protocols
Category: TCP/IP
Category: Network Model
Category: OSI Models
Category: Proxy Servers
Category: Data Integrity
Category: Virtual Private Networks (VPN)
Category: Dynamic Host Configuration Protocol (DHCP)
Category: Network Troubleshooting
Category: Wireless Networks
Category: Network Routing
Category: Routing Protocols
Category: Network Security
Category: Network Administration
Category: Cloud Computing
Category: Cloud Storage
Category: General Networking
Category: Cloud Services

What you'll learn

Skills you'll gain

Category: Microsoft Windows
Category: File Management
Category: OS Process Management
Category: Software Installation
Category: Package and Software Management
Category: File Systems
Category: Command-Line Interface
Category: Linux
Category: System Monitoring
Category: User Accounts
Category: Remote Access Systems
Category: Operating Systems
Category: System Configuration
Category: Linux Administration
Category: Technical Support
Category: Desktop Support
Category: Operating System Administration
Category: System Support
Category: Identity and Access Management
Category: Help Desk Support

What you'll learn

Skills you'll gain

Category: IT Infrastructure
Category: Active Directory
Category: Systems Administration
Category: Disaster Recovery
Category: Network Protocols
Category: Linux Administration
Category: Linux
Category: User Accounts
Category: Lightweight Directory Access Protocols
Category: Data Storage
Category: Server Administration
Category: Windows Servers
Category: Cloud Infrastructure
Category: Cloud Management
Category: Operating System Administration
Sécurité informatique et dangers du numérique

Sécurité informatique et dangers du numérique

Course 5, 38 hours

What you'll learn

Skills you'll gain

Category: Encryption
Category: Malware Protection
Category: Authentications
Category: Authorization (Computing)
Category: Firewall
Category: Cybersecurity
Category: Wireless Networks
Category: Application Security
Category: Network Security
Category: Security Strategy
Category: Hardening
Category: Threat Detection
Category: Virtual Private Networks (VPN)
Category: Data Security
Category: Security Awareness
Category: Infrastructure Security
Category: Cyber Attacks

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Onlea support

Top Instructor

17 Courses293,009 learners
Google Career Certificates
Google
386 Courses16,134,303 learners

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¹Career improvement (i.e. promotion, raise) based on Coursera learner outcome survey responses, United States, 2021.