Alex Genadinik

B2B Sales: High-Impact Questions, Active Listening Specialization

Alex Genadinik

B2B Sales: High-Impact Questions, Active Listening Specialization

Learn Modern B2B Sales Strategies.

Gain sales skills like cold outreach, lead warming, as well as using emotional intelligence in sales

Alex Genadinik

Instructor: Alex Genadinik

Access provided by IEM UEM Group

Get in-depth knowledge of a subject
Beginner level

Recommended experience

12 weeks to complete
at 5 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
Beginner level

Recommended experience

12 weeks to complete
at 5 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • B2B sales

  • Sales copywriting

  • Become effective at sales by using empathy and emotional intelligence

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in English
Recently updated!

January 2026

See how employees at top companies are mastering in-demand skills

 logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Advance your subject-matter expertise

  • Learn in-demand skills from university and industry experts
  • Master a subject or tool with hands-on projects
  • Develop a deep understanding of key concepts
  • Earn a career certificate from Alex Genadinik

Specialization - 10 course series

What you'll learn

Skills you'll gain

Category: Lead Generation
Category: Closing (Sales)
Category: Sales Strategy
Category: Sales Process
Category: Communication Strategies
Category: Rapport Building
Category: Email Marketing
Category: Phone Sales
Category: B2B Sales
Category: Account Strategy
Category: Customer Acquisition Management
Category: Inside Sales
Category: Sales Presentation
Category: Sales
Category: Cold Calling
Category: Negotiation
Category: Outside Sales
Category: Selling Techniques
Category: Marketing Strategies
Category: Overcoming Objections

What you'll learn

Skills you'll gain

Category: Closing (Sales)
Category: Consultative Selling
Category: Sales Prospecting
Category: Empathy
Category: Overcoming Objections
Category: Customer Relationship Management
Category: Sales Strategy
Category: Sales Process
Category: General Sales Practices
Category: Rapport Building
Category: Sales
Category: Active Listening

What you'll learn

Skills you'll gain

Category: Closing (Sales)
Category: Sales Process
Category: Rapport Building
Category: Selling Techniques
Category: Consumer Behaviour
Category: Customer Relationship Building
Category: Active Listening
Category: Consultative Selling
Category: Non-Verbal Communication
Category: Overcoming Objections
Category: Sales Strategy
Category: Interpersonal Communications

What you'll learn

Skills you'll gain

Category: Emotional Intelligence
Category: Rapport Building
Category: Non-Verbal Communication
Category: Negotiation
Category: Consumer Behaviour
Category: Compassion
Category: Empathy & Emotional Intelligence
Category: Consultative Selling
Category: Communication Strategies
Category: Active Listening
Category: Overcoming Objections
Category: Decision Making
Category: Sales Strategy
Category: Professionalism
Category: Personal Development

What you'll learn

Skills you'll gain

Category: Negotiation
Category: Price Negotiation
Category: Closing (Sales)
Category: Sales
Category: Rapport Building
Category: Overcoming Objections
Category: B2B Sales
Category: Collaboration
Category: ChatGPT
Category: Conflict Management
Category: Contract Negotiation

What you'll learn

Skills you'll gain

Category: Account Strategy
Category: Web Analytics and SEO
Category: Content Marketing
Category: Upselling
Category: Marketing Strategies
Category: Outbound Calls
Category: Lead Generation
Category: Keyword Research
Category: B2B Sales
Category: Sales Prospecting
Category: Content Creation
Category: Target Market
Category: Sales Strategy
Category: Search Engine Optimization

What you'll learn

Skills you'll gain

Category: Specialized Sales
Category: Proposal Development
Category: Business Writing
Category: Enterprise Sales
Category: Business Marketing
Category: Presentations
Category: Target Audience
Category: Company, Product, and Service Knowledge
Category: Sales Presentation
Category: Proposal Writing
Category: Sales Process
Category: B2B Sales

What you'll learn

Skills you'll gain

Category: LinkedIn
Category: Lead Generation
Category: B2B Sales
Category: Relationship Building
Category: Sales Pipelines
Category: Automation
Category: Copywriting
Category: Sales Prospecting
Category: Professional Networking
Category: Business Marketing
Category: Branding
Category: Prospecting and Qualification

What you'll learn

Skills you'll gain

Category: Strategic Partnership
Category: Business Development
Category: Professional Networking
Category: Business Strategies
Category: Negotiation
Category: New Business Development
Category: Business Communication
Category: Business Relationship Management
Category: Sales Prospecting
Category: Relationship Building

What you'll learn

Skills you'll gain

Category: ChatGPT
Category: Copywriting
Category: Sales
Category: Promotional Strategies
Category: Marketing Materials
Category: Consumer Behaviour
Category: Target Audience
Category: Selling Techniques
Category: Marketing Strategies
Category: Sales Strategy
Category: Marketing
Category: Customer Relationship Building
Category: Marketing Psychology

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

Alex Genadinik
Alex Genadinik
107 Courses 12,388 learners

Offered by

Alex Genadinik

Why people choose Coursera for their career

Felipe M.

Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."