This course offers a practical introduction to business process modeling, teaching you how to document and communicate operations using industry-standard diagramming techniques. Guided by an experienced business analysis professional, you’ll learn to identify and scope processes, analyze workflows, and apply notations such as BPMN, UML, flowcharts, DFD, and eEPC. You’ll also discover how to tailor models for different audiences while ensuring clarity and precision.

Business Process Modelling

Business Process Modelling


Instructors: Igor Arkhipov
Access provided by Seminole State College
12,458 already enrolled
122 reviews
Recommended experience
What you'll learn
Identify and scope business processes effectively.
Analyze process logic to enhance efficiency and effectiveness.
Choose suitable modeling notations for clear representation.
Skills you'll gain
- Business Management
- Business Analysis
- Business Process Management
- Business Workflow Analysis
- Data Flow Diagrams (DFDs)
- Process Management
- System Design and Implementation
- Service Design
- Stakeholder Communications
- Process Modeling
- Dataflow
- Stakeholder Engagement
- Diagram Design
- Workflow Management
- Business Systems Analysis
- Process Improvement
- Project Scoping
Details to know

Add to your LinkedIn profile
See how employees at top companies are mastering in-demand skills

There is 1 module in this course
Offered by
Why people choose Coursera for their career

Felipe M.

Jennifer J.

Larry W.

Chaitanya A.
Learner reviews
- 5 stars
77.86%
- 4 stars
15.57%
- 3 stars
5.73%
- 2 stars
0.81%
- 1 star
0%
Showing 3 of 122
Reviewed on Dec 28, 2024
I enjoyed the course: precise, to the point and with a great reasoning about best options. Thank you, Igor!
Reviewed on Oct 13, 2025
One of the most straight and to-the-point courses I've done on Coursera. Easy to follow, understand, and utilize.
Reviewed on Jan 7, 2024
Igor gives great advice and makes it so easy to understand.
Explore more from Business
¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.




