Créer une enquête de satisfaction clients

Offered By
In this Free Guided Project, you will:

Créer des formulaires de satisfaction clients en utilisant les fonctionnalités de Microsoft Forms

Personnaliser des modèles de formulaires de Microsoft Forms

Showcase this hands-on experience in an interview

2 heures
No download needed
Split-screen video
Desktop only

À la fin de ce projet, vous aurez toutes les compétences de base pour créer une enquête de satisfaction clients avec Microsoft Forms. Grâce à ce projet, vous serez en mesure de collecter les informations et retours de vos clients, de demander leurs avis et d’améliorer votre satisfaction clients.


A Microsoft account is needed.

Skills you will develop

  • Business Communication

  • Microsoft Forms

  • Survey

Learn step-by-step

In a video that plays in a split-screen with your work area, your instructor will walk you through these steps:

  1. Découvrir les fonctionnalités de Microsoft Forms

  2. Créer un formulaire en utilisant les modèles de Microsoft Forms

  3. Créer un formulaire personnalisé

  4. Partager le formulaire et collecter les réponses

  5. Analyser les réponses sous formes de graphiques

How Guided Projects work

Your workspace is a cloud desktop right in your browser, no download required

In a split-screen video, your instructor guides you step-by-step

Frequently Asked Questions

Because your workspace contains a cloud desktop that is sized for a laptop or desktop computer, Guided Projects are not available on your mobile device.

Guided Project instructors are subject matter experts who have experience in the skill, tool or domain of their project and are passionate about sharing their knowledge to impact millions of learners around the world.

You can download and keep any of your created files from the Guided Project. To do so, you can use the “File Browser” feature while you are accessing your cloud desktop.

At the top of the page, you can press on the experience level for this Guided Project to view any knowledge prerequisites. For every level of Guided Project, your instructor will walk you through step-by-step.

Yes, everything you need to complete your Guided Project will be available in a cloud desktop that is available in your browser.

You'll learn by doing through completing tasks in a split-screen environment directly in your browser. On the left side of the screen, you'll complete the task in your workspace. On the right side of the screen, you'll watch an instructor walk you through the project, step-by-step.