More to explore:

All Results

  • Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Customer Support, Data Entry, Selling Techniques, Customer Relationship Building, Collaboration, Upselling, Teamwork, Customer Complaint Resolution, Communication, Time Management

  • Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Conflict Management, Product Knowledge, Team Oriented, Communication, Time Management

  • Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Call Center Experience, Customer Support, Greeting Customers, Retail Sales, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Ability To Meet Deadlines, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity

  • Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Collaboration, Teamwork, Telephone Skills, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Performance Measurement, Verbal Communication Skills, Problem Solving, Communication

  • Skills you'll gain: Call Center Experience, Greeting Customers, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Inquiries, Customer Service, Customer Relationship Building, Interviewing Skills, Customer Support, Inbound Calls, Outbound Calls, Problem Solving, Keyword Research, Verbal Communication Skills, Communication

  • Skills you'll gain: Medical Privacy, Patient Registration, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Medical Records, Claims Processing, Registration, Health Information Management, Electronic Medical Record System, Clinic Management Systems, Electronic Medical Record, Records Management, Clinical Documentation, Patient Safety, Data Entry, Document Management, Health Informatics, Data Validation, Data Security, Data Integrity, Regulatory Compliance

What brings you to Coursera today?

  • Imperial College London

    Skills you'll gain: Health Technology, Data Presentation, Data Visualization Software, Telehealth, Agile Methodology, Interactive Data Visualization, Health Disparities, Health Informatics, Health Care Procedure and Regulation, Health Systems, Electronic Medical Record System, Electronic Medical Record, Health Equity, Interoperability, Public Health, Epidemiology, Tableau Software, Model Evaluation, Data Ethics, Digital Transformation

  • Johns Hopkins University

    Skills you'll gain: Health Informatics, Clinical Informatics, Healthcare Project Management, Health Technology, Change Control, Health Systems, Health Policy, Informatics, Health Care, Health Assessment, Medical Records, Health Care Administration, Healthcare Industry Knowledge, Health Information Management, Clinical Leadership, Health Administration, Decision Intelligence, Decision Support Systems, Solution Design, Data Science

  • Skills you'll gain: Model Training, Decision Intelligence, Machine Learning Algorithms, Forecasting, Classification Algorithms, Dimensionality Reduction, Embeddings

  • Skills you'll gain: Information Management, Medical Management, Care Coordination, Health Care Administration, Data Ethics, Healthcare Ethics, Information Privacy, Data Storage

  • Skills you'll gain: Healthcare Ethics, Health Systems, Infection Control, Telehealth, Health Informatics, Health Information Management, Health Care Administration, Health Information Management and Medical Records, Health Care Procedure and Regulation, Health Administration, Health Technology, Health Policy, Electronic Medical Record, Hand Hygiene, Electronic Medical Record System, Community Health, Patient-centered Care, Statistical Methods, Ethical Standards And Conduct, Healthcare Project Management

  • University of Colorado System

    Skills you'll gain: Responsible AI, Agentic systems, Machine Learning Algorithms, Model Training, Agentic Workflows, Decision Intelligence, Data Governance, AI Enablement, Health Systems, Health Informatics, Artificial Intelligence, Analytics, Digital Transformation, Healthcare Industry Knowledge, Human Factors (Security), Generative AI Agents, Health Technology, Health Information Management, Information Technology, Information Systems