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  • Skills you'll gain: Computer Hardware, Hardware Architecture, Network Protocols, Data Storage Technologies, Microsoft Teams, Cloud Computing, Hardening, Firewall, Cloud Services, Data Loss Prevention, Productivity Software, Computer Systems, Security Controls, General Networking, Information Systems Security, Software Installation, Data Maintenance, Help Desk Support, Debugging, Computing Platforms

  • Skills you'll gain: IT Security Architecture, Computer Networking, Operating System Administration, Package and Software Management, Network Troubleshooting, Version Control, IT Automation, Systems Administration, IT Infrastructure, Network Administration, Information Systems Security, TCP/IP, Git (Version Control System), Chef (Configuration Management Tool), Network Security, General Networking, Ruby (Programming Language), Desktop Support, Web Presence, Interviewing Skills

  • Skills you'll gain: Terraform, Git (Version Control System), Containerization, Incident Management, Site Reliability Engineering, Infrastructure as Code (IaC), Cloud-Native Computing, Version Control, Prometheus (Software), Grafana, Kubernetes, DevSecOps, Devops Tools, CI/CD, DevOps, Docker (Software), Microservices, Incident Response, Cloud Infrastructure, Multi-Cloud

  • Skills you'll gain: Desktop Support, Package and Software Management, Technical Support and Services, Computer Hardware, Technical Support, Software Installation, System Support, Network Support, General Networking, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Software Documentation, Customer Support, End User Training and Support, Computer Networking, Information Technology, Technical Writing, Computer Systems, Linux

  • Johns Hopkins University

    Skills you'll gain: Electronic Medical Record System, Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Electronic Medical Record, Telehealth, Medical Records, Patient Safety, Health Technology, Health Information Management, Clinical Informatics, Health Information Management and Medical Records, Health Informatics, Medical Equipment and Technology, Security Awareness, Desktop Support, End User Training and Support, Technical Support and Services, Medical Support, Technical Support, Customer Support

  • Skills you'll gain: IT Service Management, Technical Support and Services, Technical Support, Service Level, Service Management, Help Desk Support, Customer Service, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation

What brings you to Coursera today?

  • Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Incident Response, Technical Support and Services, Continuous Improvement Process, Cybersecurity, Process Improvement, Client Services, Incident Management, Quality Improvement, Performance Metric, Desktop Support, Operating Systems, Service Improvement, Computer Hardware, Technical Support, Operating System Administration, Customer Support

  • Skills you'll gain: Git (Version Control System), Package and Software Management, Linux Administration, Containerization, Bash (Scripting Language), Version Control, File Systems, Ubuntu, Linux Servers, Linux, Linux Commands, Docker (Software), Operating System Administration, User Accounts, Command-Line Interface, Shell Script, Ansible, Firewall, Systems Administration, Microsoft Windows

  • Skills you'll gain: Hardware Architecture, OSI Models, Computer Networking, Computer Hardware, Disaster Recovery, Virtual Local Area Network (VLAN), Network Administration, Network Architecture, Network Infrastructure, Database Management, General Networking, Network Troubleshooting, Relational Databases, Computer Systems, Wide Area Networks, Databases, Hardware Troubleshooting, Computer Architecture, Networking Hardware, IT Service Management

  • Skills you'll gain: Cyber Threat Intelligence, Malware Protection, Peripheral Devices, Personally Identifiable Information, Remote Access Systems, Hardware Troubleshooting, Threat Detection, Desktop Support, Threat Management, Technical Support and Services, Help Desk Support, Cyber Attacks, Cloud Services, Active Directory, Cybersecurity, Mac OS, Computer Hardware, Microsoft Windows, IT Management, Cloud Security

  • Skills you'll gain: Command-Line Interface, Virtualization and Virtual Machines, Network Security, Virtualization, Operating Systems, Hardware Troubleshooting, Information Technology Operations, Network Troubleshooting, Computer Hardware, Network Support, Cloud Computing, Mac OS, Security Controls, Microsoft Windows, Information Systems Security, System Configuration, Operating System Administration, Network Infrastructure, Data Storage, Peripheral Devices

  • Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Technical Management, Practice Management, Security Management, Technical Services, Infrastructure Architecture, Enterprise Architecture, Business Relationship Management, Hospitality Services, Continuous Improvement Process, Agile Methodology, Governance, Risk Management Framework