International Marketing Period 1
Completed by Kamila Ponomarenko on October 13, 2025
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Courses to complete OP1 of International Marketing Studies
Learning objectives
- Demonstrate effective communication and empathetic behavior in customer service interactions.
- Apply problem-solving techniques to resolve customer issues and adhere to service processes.
- Analyze and integrate elements of the marketing mix to develop a comprehensive marketing strategy.
- Utilize analytical frameworks to evaluate brand extensions and propose marketing plans.
Skills learned
- Marketing Strategy and Techniques
- Marketing Planning
- Service Level Agreement
- Help Desk Support
- Marketing Analytics
- Consumer Behaviour
- Active Listening
- Value Propositions
- Rapport Building
- Problem Solving
- Promotional Strategies
- Customer Insights
- Target Market
- Customer Service
- Resourcefulness
- Branding
- Conscientiousness
- Empathy
- Technical Support
- Customer Support
- Market Analysis
- Brand Management
- Product Planning
- Communication
- Process Management
- Marketing
- Skills section collapsed. Showing 9 of 26 skills.
Learning content completed
Some of the content and skills presented have been contributed by the content provider.