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Results for "guest relations"


  • D

    Dubai College of Tourism

    Introduction to Hospitality Revenue Management

    Skills you'll gain: Revenue Management, Market Share, Hotel Operations, Hotels and Accommodations, Market Intelligence, Competitive Analysis, Hospitality Management, Market Analysis, Key Performance Indicators (KPIs), Market Data, Benchmarking, Competitive Intelligence, Market Research, Hospitality, Performance Analysis, Performance Measurement, Technology Strategies, Data Analysis, Strategic Thinking, Data Visualization

    4.4
    Rating, 4.4 out of 5 stars
    ·
    12 reviews

    Intermediate · Course · 1 - 4 Weeks

  • U

    University of Colorado Boulder

    International Marketing and Management

    Skills you'll gain: Global Marketing, Staff Management, People Management, Culture, Cultural Diversity, Cultural Responsiveness, Intercultural Competence, Team Management, Cultural Sensitivity, B2B Sales, Target Market, Business Management, Diversity Marketing, Human Resources, Human Resource Strategy, Human Resources Management and Planning, Marketing, Organizational Strategy, Strategic Marketing, Marketing Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    125 reviews

    Beginner · Course · 1 - 3 Months

  • L

    LearnQuest

    Building Virtual Relationships and Buyer Engagement

    Skills you'll gain: Web Presence, Digital Brand Strategy, Sales Presentation, Collaborative Software, Sales, Rapport Building, Driving engagement, Branding, Relationship Building, Meeting Facilitation, Non-Verbal Communication, Brand Strategy, Virtual Environment, Customer Engagement, Verbal Communication Skills, Drive Engagement, Global Marketing, Brand Awareness, Executive Presence, Stakeholder Engagement

    Beginner · Course · 1 - 4 Weeks

  • U

    University of California, Irvine

    Intercultural Communication and Conflict Resolution

    Skills you'll gain: Intercultural Competence, Cultural Diversity, Cultural Responsiveness, Communication Strategies, Diversity Awareness, Communication Planning, Cultural Sensitivity, Culture, Interpersonal Communications, Conflict Management, Communication, Verbal Communication Skills

    4.5
    Rating, 4.5 out of 5 stars
    ·
    677 reviews

    Mixed · Course · 1 - 3 Months

  • C

    Coursera

    Build Client Rapport

    Skills you'll gain: Rapport Building, Selling Techniques, Customer Engagement, Trustworthiness, Consultative Selling, Greeting Customers, Relationship Building, Verbal Communication Skills, Client Support, Relationship Management, Sales Support, Business Communication

    Intermediate · Course · 1 - 4 Weeks

  • S

    Starweaver

    Financial Leadership in Hospitality

    Skills you'll gain: Revenue Management, Vendor Management, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality, Hospitality Management, Cost Control, Budget Management, Vendor Relationship Management, Hospitality and Food Services, Financial Statements, Hotel And Restaurant Management, Performance Measurement, Capital Budgeting, Budgeting, Hotel Operations, Financial Forecasting, Finance, Leadership

    5
    Rating, 5 out of 5 stars
    ·
    31 reviews

    Intermediate · Specialization · 3 - 6 Months

  • S

    Starweaver

    Foundations of Hotel Budgeting and Forecasting

    Skills you'll gain: Advanced Analytics, Budget Management, Hotel And Restaurant Management, Hospitality Management, Budgeting, Financial Forecasting, Hospitality, Variance Analysis, Forecasting, Hotel Operations, Operating Budget, Corporate Sustainability, Revenue Management, Sustainable Business, Financial Analysis, Performance Analysis, Sustainability Reporting, Analysis, Performance Metric, Strategic Decision-Making

    5
    Rating, 5 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 3 Months

  • C

    CVS Health

    Interacting with Customers

    Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Selling Techniques, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Company, Product, and Service Knowledge, Empathy, Social Media, Communication, Time Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    88 reviews

    Beginner · Course · 1 - 4 Weeks

  • S

    Starweaver

    Relationship Management and Business Development

    Skills you'll gain: Relationship Management, Trustworthiness, Customer Relationship Building, Rapport Building, Business Development, Customer Retention, Communication, Business Communication, Stakeholder Engagement, Organizational Development, Upselling, Active Listening

    4.5
    Rating, 4.5 out of 5 stars
    ·
    261 reviews

    Intermediate · Course · 1 - 4 Weeks

  • L

    Logical Operations

    Customer Service

    Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Service Recovery, Personalized Service, Brand Loyalty, Communication, Friendliness, Customer Analysis, Communication Strategies, Active Listening, Conflict Management, Crisis Management, Crisis Intervention

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6 reviews

    Mixed · Course · 1 - 3 Months

  • E

    ESSEC Business School

    Hôtel “De l'étoile” - a hotel in crisis?

    Skills you'll gain: Revenue Management, Competitive Analysis, Stakeholder Communications, Hospitality Management, Demand Planning, Stakeholder Management, Hotel Operations, Hotels and Accommodations, Program Implementation, Plan Execution, Financial Analysis, Strategic Planning, Hospitality, Presentations, Case Studies, Business Planning, Brand Management, Financial Data, Revenue Forecasting, Market Analysis

    4.5
    Rating, 4.5 out of 5 stars
    ·
    122 reviews

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    Relationship & Communication Mastery

    Skills you'll gain: Stakeholder Engagement, B2B Sales, Stakeholder Management, Stakeholder Communications, Persuasive Communication, Rapport Building, Composure, Relationship Management, Business Relationship Management, Emotional Intelligence, Empathy & Emotional Intelligence, Sales, Relationship Building, Writing, Communication, Business Communication, Generative AI Agents, Communication Strategies, Negotiation, Active Listening

    Intermediate · Course · 3 - 6 Months

1…102103104…105

In summary, here are 10 of our most popular guest relations courses

  • Introduction to Hospitality Revenue Management: Dubai College of Tourism
  • International Marketing and Management: University of Colorado Boulder
  • Building Virtual Relationships and Buyer Engagement: LearnQuest
  • Intercultural Communication and Conflict Resolution: University of California, Irvine
  • Build Client Rapport: Coursera
  • Financial Leadership in Hospitality: Starweaver
  • Foundations of Hotel Budgeting and Forecasting: Starweaver
  • Interacting with Customers: CVS Health
  • Relationship Management and Business Development : Starweaver
  • Customer Service: Logical Operations

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