Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Coursera
Skills you'll gain: End User Training and Support, Product Support, Technical Support, Technical Documentation, Collaborative Software, Self Service Technologies, Software Documentation, Product Knowledge, Technical Communication, Scalability, Information Management, Product Development, Search Engine Optimization
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: PostgreSQL, SQL, Database Management, Transaction Processing, Databases, Database Management Systems, Data Management, Query Languages, JSON, Performance Tuning, Database Design, Data Access, Data Integrity
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: QuickBooks (Accounting Software), Canva (Software), Business Intelligence, Calendar Management, Productivity Software, Business Intelligence Software, Customer Relationship Management (CRM) Software, Presentations, Sales Pipelines, Google Workspace, Accounting Software, Business Analytics, Customer Relationship Management, Accounting and Finance Software, Collaborative Software, Workflow Management, Project Management, Process Design, Teamwork, Financial Management
Beginner · Course · 3 - 6 Months

Google Cloud
Skills you'll gain: Identity and Access Management, Google Cloud Platform, Cloud Infrastructure, Virtual Networking, Data Infrastructure, Generative AI, AI Workflows, Cloud Computing Architecture, Network Planning And Design, Network Infrastructure, Cloud-Based Integration, Network Architecture, Load Balancing, Data Import/Export, Network Performance Management, Distributed Computing
Intermediate · Course · 1 - 3 Months

JetBrains
Skills you'll gain: Kotlin, Java Programming, Java, IntelliJ IDEA, Android Development, Mobile Development, Object Oriented Programming (OOP), Integrated Development Environments, Functional Design, Interoperability, Computer Programming, Programming Principles, Scripting, Unit Testing, Software Development, Development Environment, Code Review
★ 4.7 (2.1K) · Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Workspace, Gmail, Google Gemini, Email Automation, System Configuration, Document Management, Service Management, Collaborative Software, Scripting, File Management, No-Code Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Robotics, Machine Controls, 3D Modeling, Automation Engineering, 3D Assets, Simulation and Simulation Software, Simulations, Visualization (Computer Graphics), Computer-Aided Design, Image Analysis, Control Systems, Computer Vision, Python Programming, Extensible Markup Language (XML), Engineering, Software Engineering, C++ (Programming Language), System Configuration
Intermediate · Course · 1 - 3 Months

Stanford University
Skills you'll gain: HVAC, Climate Change Mitigation, Sustainable Technologies, Sustainable Engineering, Building Design, Sustainable Development, Environmental Social And Corporate Governance (ESG), Cost Reduction, Capital Expenditure, Value Engineering, Design Strategies
Intermediate · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Interactive Learning, Human Learning, Education and Training, Knowledge Transfer, Student-Centred Learning, Science and Research, Pedagogy, Instructional Strategies, Learning Strategies, Teaching, School Psychology, Critical Thinking, Instructional Design, Educational Materials, Instructional and Curriculum Design, Curriculum Development, Curriculum Planning, Lesson Planning
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Service Level, Google Cloud Platform, System Monitoring, Cloud Management, Site Reliability Engineering, Identity and Access Management, Application Performance Management, Issue Tracking, Continuous Monitoring, Query Languages, Incident Management, Data Import/Export, Dashboard Creation
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: AI Workflows, Agentic Workflows, LangGraph, AI Orchestration, Agentic systems, Generative AI Agents, LangChain, LLM Application, AI Integrations, Software Architecture, Systems Architecture, Software Design, Data Validation, Data Persistence, Context Management, Scalability, Systems Integration, Memory Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Adobe Photoshop, Typography, Photo Editing, Creative Design, Computer Graphic Techniques, Digital Design, Photo/Video Production and Technology, Adobe Creative Cloud, Image Analysis, Editing
Intermediate · Course · 1 - 3 Months