Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Niel Asher Education
Skills you'll gain: Lifting Ability, Injury Prevention, Mobility Assistance, Exercise Science, Train The Trainer, Physical Stamina, Safety Standards, Neurology, Mechanics, Planning
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Prompt Engineering, Microsoft Copilot, AI Workflows, AI Enablement, Generative AI Agents, Model Deployment, No-Code Development, Performance Tuning, Business Logic, Application Deployment, Scalability, Data Integration, User Feedback
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AI Security, Responsible AI, LLM Application, Unit Testing, Verification And Validation, API Testing, Test Case, Security Testing, Software Testing, Code Coverage, Large Language Modeling, Model Evaluation, Test Tools, Test Script Development, Prompt Engineering, Threat Modeling, Penetration Testing, Maintainability, Software Technical Review, Quality Assessment
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Canva (Software), Prompt Engineering, Timelines, Email Automation, Microsoft Power Automate/Flow, Setting Appointments, Calendar Management, Automation, Microsoft 365, Generative AI, ChatGPT, Collaborative Software, Business Process Automation, Artificial Intelligence, Collaboration, Time Management, Productivity, Personal Development, Natural Language Processing, Communication
Intermediate · Specialization · 1 - 3 Months

Universidade de São Paulo
Skills you'll gain: General Science and Research, Collaboration, Social Skills, Clinical Research Ethics, Science and Research, Trustworthiness, Honesty, Communication, Data Ethics, Experimentation, Constructive Feedback
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Marketing Analytics, Performance Analysis, Business Intelligence, Performance Measurement, Marketing Effectiveness, Web Analytics, Interactive Data Visualization, Marketing Strategies, Business Marketing, Customer Analysis, Data Storytelling, Data Presentation, Data Analysis, Customer Insights, Process Improvement and Optimization, Performance Improvement, Gap Analysis, Analytics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Figma (Design Software), Usability Testing, Responsive Web Design, User Interface and User Experience (UI/UX) Design, User Experience Design, Usability, Wireframing, User Interface (UI) Design, Prototyping, Design Thinking, User Flows, Design Research, Front-End Web Development, User Interface (UI), Mockups, User Centered Design, UI Components, Software Design Documents, UI/UX Strategy, Interaction Design
Intermediate · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Microsoft Excel, Excel Formulas, Regression Analysis, Data Validation, Pivot Tables And Charts, Spreadsheet Software, Data Management, Data Visualization Software, Data Entry, Statistical Modeling, Data Cleansing, Financial Analysis, Predictive Modeling, Financial Modeling, Data Analysis Expressions (DAX), Data Import/Export, Analysis, Mathematical Modeling, Complex Problem Solving, Problem Solving
Beginner · Specialization · 3 - 6 Months

Macquarie University
Skills you'll gain: Computational Thinking, Design Thinking, Artificial Intelligence, Creativity, Ethical Standards And Conduct, Data Literacy, Digital pedagogy, Machine Learning, Data Quality, Computer Science
Beginner · Course · 1 - 3 Months

Skills you'll gain: Risk Management, Business Risk Management, Strategic Leadership, Digital Transformation, Financial Management, Financial Planning, Financial Forecasting, Business Strategies, Organizational Strategy, Business Acumen, Technology Strategies, Organizational Structure, Talent Management, Team Leadership, Change Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Programmable Logic Controllers, Real-Time Operating Systems, Program Development, Human Machine Interfaces, Automation, System Monitoring, Simulations
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Back-End Web Development, Full-Stack Web Development
Beginner · Course · 1 - 4 Weeks