Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Birla Institute of Technology & Science, Pilani
Skills you'll gain: TCP/IP, Network Protocols, Network Infrastructure, Network Security, OSI Models, Network Architecture, Routing Protocols, Wireless Networks, Computer Networking, Network Routing, Network Performance Management, Application Security, Network Model, Software-Defined Networking, Computer Security Awareness Training
Intermediate · Course · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Strategic Sourcing, Supplier Management, Procurement, Supplier Relationship Management, Supplier Performance Management, Negotiation, Vendor Management, Contract Negotiation, Request For Quotation (RFQ), Case Studies, Stakeholder Management, Contract Management, Purchasing, Market Analysis, Request for Proposal, Competitive Analysis, Risk Management, Supply Chain Management, Supply Management, Business Ethics
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Kubernetes, Containerization, Devops Tools, Docker (Software), Amazon Web Services, Application Deployment, Scenario Testing, Network Troubleshooting, Ubuntu, Infrastructure Architecture, Development Environment, Cloud Computing Architecture, System Configuration
Mixed · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Customer Service, Telephone Skills, Verbal Communication Skills, Personalized Service, Customer experience improvement, Customer Complaint Resolution, Customer Relationship Building, Non-Verbal Communication, Communication, Active Listening, Emotional Intelligence
Beginner · Course · 1 - 3 Months

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Sports Medicine, Coaching, Athletic Training, Physical Stamina, Exercise Science, Performance Analysis, Nutrition and Diet, Nutrition Education, Leadership, Automation, Teamwork, Performance Reporting, Injury Prevention, AI Personalization, Collaboration, Innovation, Data Management, Technology Solutions, Health Technology, Communication
Beginner · Specialization · 3 - 6 Months

University of Amsterdam
Skills you'll gain: Qualitative Research, Interviewing Skills, Social Sciences, Research, Research Methodologies, Data Collection, Surveys, Research Design, Research Reports, Ethical Standards And Conduct
Intermediate · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Cloud Computing Architecture, Amazon Elastic Compute Cloud, Cloud Infrastructure, Cloud Security, Cloud Services, Amazon S3, Cloud Computing, Infrastructure As A Service (IaaS), Scalability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Search Engine Optimization, Generative AI, Content Strategy, Semantic Web, Workforce Development, Digital Marketing, Content Creation, Artificial Intelligence, Vocabulary, Digital Content, Social Media
Intermediate · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Session Initiation Protocols, Cloud Development, Android Development, Integrated Development Environments, Cloud Computing Architecture, GitHub, Cloud Computing, Application Development, Android (Operating System), Amazon Web Services, Software Design Documents, System Design and Implementation, Internet Of Things, Unit Testing, Android Studio, Telecommunications, Embedded Software, Mobile Development, Digital Communications, Computer Vision
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Content Performance Analysis, Generative AI, Earned Media, Web Content, Prompt Engineering, Keyword Research, AI Personalization, Search Engine Optimization, Shared Media, Content Creation, Content Strategy, Content Marketing, Public Relations, Owned Media, ChatGPT, Copywriting, No-Code Development
Beginner · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Supply Chain, Supply Chain Planning, Supply Chain Management, Strategic Sourcing, Transportation, Supply Chain, and Logistics, Procurement, Logistics Management, Supplier Management, Corporate Sustainability, Risk Management, Business Technologies, Sustainable Design
Beginner · Course · 1 - 3 Months

Skills you'll gain: Object Oriented Programming (OOP), Databases, Natural Language Processing, SQL, Data Visualization Software, Python Programming, Matplotlib, Text Mining, Data Processing, Document Management
Mixed · Course · 1 - 3 Months