Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Operating Systems, Cybersecurity, Computer Architecture, Cloud Computing
Beginner · Course · 1 - 4 Weeks
École Polytechnique Fédérale de Lausanne
Skills you'll gain: Scala Programming, Programming Principles, Object Oriented Design, Object Oriented Programming (OOP), Functional Design, Computer Programming, Data Structures, Code Reusability, Computational Logic
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Supply Chain, Supply Chain Management, Supply Chain Planning, Strategic Leadership, Leadership, Sustainable Business, Technology Strategies, Supplier Risk Management, Strategic Decision-Making, Risk Analysis, Corporate Sustainability, Risk Modeling, Strategic Communication, Cost Benefit Analysis, Stakeholder Communications, Cost Reduction, Risk Management, Service Level, Working Capital
Advanced · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Model Optimization, Electrical Engineering, electromagnetics, Image Quality, Performance Tuning, Engineering Calculations, Systems Design, System Requirements, Engineering, Scientific, and Technical Instruments, Design Software, Simulation and Simulation Software, Engineering Analysis, Technical Design, Systems Analysis, Numerical Analysis, Image Analysis, System Design and Implementation, Graphical Tools, Human Factors, Medical Imaging
Build toward a degree
Advanced · Specialization · 3 - 6 Months

University of Washington
Skills you'll gain: Business Writing, Business Correspondence, Professional Networking, English Language, Writing, Oral Expression, Business Communication, Rapport Building, Telephone Skills, Language Competency, Relationship Building, Verbal Communication Skills, Setting Appointments, Vocabulary, Communication, Company, Product, and Service Knowledge, Communication Strategies, Scheduling
Intermediate · Course · 1 - 3 Months

Università Bocconi
Skills you'll gain: Food and Beverage, Product Quality (QA/QC), Global Marketing, Market Dynamics, Business Strategy, Consumer Behaviour, Wholesaling, Value Propositions, Competitive Analysis, Competitive Intelligence, Brand Management, Growth Strategies, Marketing
Mixed · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Cloud Platform, AI Security, Cloud Infrastructure, Data Import/Export, Generative AI, AI Workflows, Identity and Access Management, General Networking, Network Planning And Design, Network Architecture, Cloud-Based Integration, Data Migration, Cloud Computing Architecture, Network Infrastructure, Network Performance Management, Network Security, Model Training, Distributed Computing, Network Engineering, Network Protocols
Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Computer Hardware, Data Storage Technologies, Data Storage, Hybrid Cloud Computing, Generative Model Architectures, Enterprise Application Management, Data Management, Data Maintenance, System Configuration, Network Protocols, IT Infrastructure, Microsoft Teams, Cloud Computing, Firewall, Patch Management, Productivity Software, Security Controls, Multi-Factor Authentication, Technical Communication, Network Monitoring
Beginner · Professional Certificate · 3 - 6 Months
University of Alberta
Skills you'll gain: Agile Software Development, Agile Methodology, Requirements Analysis, Scrum (Software Development), Software Development, Product Requirements, Requirements Management, Product Management, Agile Project Management, Software Development Methodologies, Software Engineering, Functional Requirement, Systems Development Life Cycle, Project Planning, Process Development, Project Management
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Terraform, Azure Active Directory, Kubernetes, CI/CD, Azure DevOps Pipelines, Infrastructure as Code (IaC), Cloud Management, Azure DevOps, Cloud Infrastructure, Containerization, Microsoft Azure, Continuous Integration, Multi-Cloud, Cloud Deployment
Intermediate · Course · 3 - 6 Months

PracticalGrowth
Skills you'll gain: Recruitment, Talent Pipelining, Full Cycle Recruitment, Recruitment Strategies, Talent Acquisition, Talent Sourcing, Talent Management, Capacity Planning, Human Resources Management and Planning, Diversity Awareness, Strategic Sourcing, Workforce Planning, Experience Design, Diversity and Inclusion, Campaign Management, Customer Relationship Management (CRM) Software, Communication Strategies
Beginner · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Unit Testing, Growth Mindedness, Data Structures, Graph Theory, Event-Driven Programming, Social Network Analysis, Interactive Data Visualization, Java, Java Programming, Network Analysis, Object Oriented Programming (OOP), Technical Communication, User Interface (UI), Peer Review, Object Oriented Design, Software Testing, Computer Programming, Program Development, Algorithms, Problem Solving
Intermediate · Specialization · 3 - 6 Months