IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Washington
Skills you'll gain: Negotiation, Event Planning, Business Correspondence, Business Writing, Business Communication, Verbal Communication Skills, Planning, Proposal Development, Decision Making, Customer Complaint Resolution
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Peer Review, Instructional Design, Instructional Strategies, Collaborative Software, Course Development, Education Software and Technology, Learning Management Systems, Curriculum Development, Digital pedagogy, Blended Learning, Educational Materials, Teaching, Virtual Environment, Augmented Reality, Performance Testing, Game Design, Differentiated Instruction, Student Engagement, Collaboration, Planning
Beginner · Specialization · 3 - 6 Months

IIMA - IIM Ahmedabad
Skills you'll gain: Sampling (Statistics), Probability, Probability & Statistics, Statistical Hypothesis Testing, Statistics, Data Literacy, Statistical Visualization, Probability Distribution, Statistical Methods, Statistical Inference, Estimation, Descriptive Statistics, Sample Size Determination, Data Analysis, Data Science
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Social Studies, Social Sciences, Anthropology, World History, Sociology, Cultural Diversity, Media and Communications, Economics, Political Sciences, Psychology
Mixed · Course · 1 - 3 Months

University at Buffalo
Skills you'll gain: Classroom Management, Teaching, Instructional Strategies, Student Engagement, Psychiatric Assessments, Parent Communication, Behavior Management, Positive Behavior Support, Working With Children, Clinical Assessment, Mental Health Diseases and Disorders, Treatment Planning, Diagnostic Tests, Child Development, Planning, Communication
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Business Ethics, Leadership and Management, Organizational Strategy, Project Management, Leadership Studies, Influencing, Team Management, Conflict Management, Employee Coaching, Strategic Thinking, Team Building, Decision Making, Coaching, Relationship Building, Communication, Business Communication, Active Listening
Mixed · Course · 1 - 4 Weeks

California Institute of the Arts
Skills you'll gain: Music Theory, Music, Musical Composition, Classical Music, Music History, Instrumental Music, Music Performance, World Music
Intermediate · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon Web Services, Web Applications, Cloud Services, Amazon Elastic Compute Cloud, Information Technology, Cloud Computing, Public Cloud, IT Infrastructure, Amazon S3, General Networking, Network Security, Web Servers, Operating Systems, Servers, HTML and CSS, Virtualization, Data Centers, Computer Hardware, Data Analysis, Project Management
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Financial Auditing, Auditing, Auditors Report, Generally Accepted Auditing Standards, Audit Planning, External Auditing, Certified Public Accountant, Financial Reporting, Quality Assessment, Ethical Standards And Conduct, Financial Statements, Risk Analysis
Build toward a degree
Intermediate · Course · 1 - 3 Months

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Order Management, Sales Management, Sales Support, Closing (Sales), Salesforce, Request For Quotation (RFQ), Sales Enablement, Product Knowledge, Contract Management, Kanban Principles
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Market Research, Proposal Writing, Research Methodologies, Market Analysis, Business Research, Data Collection, Quantitative Research, Business Writing, Sampling (Statistics), Survey Creation, Qualitative Research, Request for Proposal, Client Services, Professional Networking
Intermediate · Course · 1 - 4 Weeks

Berklee
Skills you'll gain: Music History, Intellectual Property, Music, Business Management, Business, Team Building, Entrepreneurship, Contract Negotiation, Regulation and Legal Compliance, Digital Transformation
Mixed · Course · 1 - 4 Weeks