IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Management Training And Development, Performance Management, Team Management, Performance Appraisal, Independent Thinking, Self-Awareness
★ 4.9 (49) · Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Data Literacy, Data Visualization, Research Design, Data Presentation, Descriptive Statistics, Analytics, Descriptive Analytics, Research Methodologies, Analysis, Statistics, Quantitative Research, Statistical Methods
★ 4.6 (183) · Beginner · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Building Codes, Engineering Analysis, Engineering Calculations, Structural Engineering, Simulation and Simulation Software, Finite Element Methods, Construction Engineering, Mathematical Software, Civil Engineering, Engineering Practices, Structural Analysis, Construction, Engineering Design Process, Laboratory Testing
Intermediate · Course · 1 - 4 Weeks

Goodwill Industries International
Skills you'll gain: Constructive Feedback, Coaching, Virtual Teams, Professional Development, Talent Pipelining, Telecommuting, Drive Engagement, Project Closure, Project Design, Professional Networking, Adaptability, Stakeholder Engagement, Fundraising and Crowdsourcing, Workforce Development, Strategic Partnership, Project Implementation, Technology Strategies, Emerging Technologies, Relationship Building, Presentations
★ 4.7 (52) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Threat Modeling, Vulnerability Assessments, Vulnerability Scanning, Business Continuity Planning, Business Continuity, Risk Analysis, Risk Management Framework, Threat Management, Vulnerability Management, Cyber Security Assessment, Cyber Risk, Risk Management, Contingency Planning, Business Risk Management, Risk Mitigation
★ 5 (7) · Intermediate · Course · 1 - 4 Weeks

Akamai Technologies, Inc.
Skills you'll gain: Endpoint Security, Incident Response, Network Security, Vulnerability Scanning, Computer Security Incident Management, Security Management, Incident Management, Penetration Testing, Cybersecurity, Authentications, Cyber Attacks, Security Controls, Vulnerability Assessments, Encryption, Firewall, Threat Management, User Accounts, Identity and Access Management, Mobile Security, Risk Management
★ 4.9 (30) · Beginner · Course · 1 - 3 Months
University of Minnesota
Skills you'll gain: Cybersecurity, Cyber Attacks, Cloud Computing, Cyber Security Strategy, Cloud Services, IT Management, Information Technology, Technology Solutions, Technology Strategies, IT Infrastructure, Data Security, Technical Management, Information Systems, Emerging Technologies, Innovation, Business Transformation, Blockchain
★ 4.8 (516) · Beginner · Course · 1 - 3 Months

AI Business School
Skills you'll gain: Agentic Workflows, Prompt Engineering, Agentic systems, AI Workflows, Prompt Engineering Tools, Generative AI, AI literacy, Sales, Sales Enablement, Large Language Modeling, ChatGPT, Generative AI Agents, AI Enablement, AI Personalization, Productivity, LLM Application, Innovation, Operational Efficiency, Artificial Intelligence, Ideation
★ 4.6 (24) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Interactive Learning, Education Software and Technology, End User Training and Support
★ 4.9 (19) · Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Responsible AI, Generative AI, AI literacy, Google Cloud Platform, System Support, Data Ethics, Model Evaluation, Strategic Planning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Hardware Troubleshooting, Computer Hardware, Hardware Architecture, Microarchitecture, Computer Architecture, IT Infrastructure, Data Storage Technologies, System Configuration, Data Storage, Memory Management
★ 4.5 (71) · Beginner · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales, Sales Training, Selling Techniques, Sales Support, General Sales Practices, Account Management, Communication, Negotiation
★ 4.5 (80) · Intermediate · Course · 1 - 4 Weeks