IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: AI Product Strategy, Commercialization, Product Management, Stakeholder Communications, Technical Product Management, Product Lifecycle Management, Team Building, Artificial Intelligence, Return On Investment, Product Development, New Product Development, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Unsupervised Learning, Microsoft Azure, Applied Machine Learning, MLOps (Machine Learning Operations), Regression Analysis, Predictive Modeling, Machine Learning, No-Code Development, Artificial Intelligence and Machine Learning (AI/ML), Model Deployment, Artificial Intelligence, Classification Algorithms, Supervised Learning
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: File Systems, Operating Systems, OS Process Management, C (Programming Language), System Programming, Virtualization, Data Integrity, Debugging, File I/O, Systems Design, Performance Tuning, Distributed Computing, Data Storage, Program Development, Computer Systems, Data Persistence, Virtual Machines, Data Security, Computer Hardware, Scalability
Beginner · Specialization · 3 - 6 Months

Cisco Learning and Certifications
Skills you'll gain: Ansible, Development Environment, Postman API Platform, Restful API, Authentications, YAML, Software Development Methodologies, Software-Defined Networking, CI/CD, DevOps, IT Automation, Network Engineering, Network Architecture, Network Administration, Application Programming Interface (API), Scripting, JSON, Data Modeling, Version Control, Network Protocols
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer Support, Customer experience improvement, AI Personalization, Customer Engagement, Personalized Service, Data Ethics, Automation, Business Ethics, Information Privacy, Systems Integration
Intermediate · Course · 1 - 4 Weeks

Emory University
Skills you'll gain: Ancient History, Liberal Arts, Political Sciences, World History, Policy Analysis, Cultural Diversity, Education and Training, Storytelling
Mixed · Course · 1 - 3 Months

Yonsei University
Skills you'll gain: Global Marketing, Marketing, Brand Management, Marketing Strategies, Innovation, Consumer Behaviour, Market Analysis, Product Development, Competitive Analysis, Business Strategy, Change Management, Case Studies
Mixed · Course · 1 - 4 Weeks

Commonwealth Education Trust
Skills you'll gain: Teaching, Professional Development, Lifelong Learning, Ethical Standards And Conduct, Professionalism, Personal Development, Willingness To Learn, Collaboration, Self-Awareness, Accountability, Leadership
Mixed · Course · 1 - 3 Months

The Museum of Modern Art
Skills you'll gain: Compassion, Self-Awareness, Creativity, Personal Development, Empathy, Optimism, Mindfulness, Resilience, Emotional Intelligence, Curiosity, Stress Management, Storytelling
Beginner · Course · 1 - 3 Months

Dartmouth College
Skills you'll gain: Environment, Environmental Issue, Environmental Science, Sustainable Development, Biology, Hydrology, Water Quality, Systems Thinking, Water Resource Management, Energy and Utilities, Physics, Climate Change Mitigation, Chemistry
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Transportation, Supply Chain, and Logistics, Transportation Operations, Supply Chain Planning, Logistics Management, Shipping and Receiving, Service Design
Beginner · Course · 1 - 3 Months

Yale University
Skills you'll gain: Curiosity, Creativity, Innovation, Cultural Diversity, Ethical Standards And Conduct, Human Development, Diversity Awareness, Economics, Policy, and Social Studies, Psychology, Intellectual Property, Art History
Beginner · Course · 1 - 4 Weeks