
Skills you'll gain: Problem Solving, Presentations, Collaboration, Critical Thinking and Problem Solving, Root Cause Analysis, Constructive Feedback, Interpersonal Communications, Oral Expression, Communication, Team Collaboration, Persuasive Communication, Creative Problem-Solving, Virtual Teams, Social Skills, Public Speaking, Verbal Communication Skills, Professional Development, Professionalism, Ability To Meet Deadlines, Operational Efficiency
★ 4.7 (5.7K) · Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Root Cause Analysis, Problem Management, Solution Delivery, Issue Tracking, Plan Execution, Corrective and Preventive Action (CAPA), Sprint Planning, Milestones (Project Management), Discussion Facilitation, Project Management Software, Performance Measurement, Accountability
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Root Cause Analysis, Pareto Chart, Operational Analysis, Analytical Skills, Data Analysis, Data Validation, Diagram Design
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Problem Management, Issue Tracking, Network Troubleshooting, Collaborative Software, Incident Management, Help Desk Support, Debugging, System Support, Governance, Incident Response, Solution Design, Cyber Governance, Change Control, Content Management Systems, IT Management, Systems Analysis, Identity and Access Management, Technical Documentation, Software Documentation
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Issue Tracking, Problem Management, AI Enablement, Help Desk Support, End User Training and Support, Project Management Software, Self Service Technologies
Beginner · Course · 1 - 4 Weeks
Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI Agents, Retrieval-Augmented Generation, Agentic Workflows, Prompt Patterns, AI Enablement, AI Workflows, AI Product Strategy, Generative AI, Prompt Engineering Tools, Multimodal Prompts, OpenAI, Agentic systems, AI Personalization, Thought Leadership, Artificial Intelligence and Machine Learning (AI/ML), Strategic Decision-Making, Responsible AI, Business Strategy
★ 4.8 (9.6K) · Beginner · Specialization · 3 - 6 Months

Howard University
Skills you'll gain: Regression Analysis, Correlation Analysis, Spreadsheet Software, Business Analysis, Data-Driven Decision-Making, Data Modeling, Business Modeling, Business Analytics, Microsoft Excel, Business Solutions, Statistical Analysis, Mathematical Modeling, Data Analysis Software, Excel Formulas, Analysis, Statistical Methods, Forecasting, Data Analysis, Operations Research, Business Strategy
★ 4.7 (33) · Intermediate · Specialization · 1 - 3 Months

Logical Operations
Skills you'll gain: Problem Solving, Critical Thinking and Problem Solving, Creative Problem-Solving, Solution Delivery, Ideation, Brainstorming, Creative Thinking, Complex Problem Solving, Team Building, Teamwork, Solution Selling, Resourcefulness, Business Solutions, Creativity, Analytical Skills, Decision Making, Business Ethics, Strategic Decision-Making, Conflict Management, Analysis
Mixed · Course · 1 - 3 Months

University of Alberta
Skills you'll gain: Computational Thinking, Video Game Development, Game Design, Software Quality (SQA/SQC), Problem Solving, Programming Principles, Computer Programming, Program Development, Algorithms, Test Case, Python Programming, Computer Science, Debugging, Test Planning, Functional Testing, Other Programming Languages
★ 4.3 (236) · Beginner · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: Creativity, Creative Thinking, Creative Problem-Solving, Brainstorming, Cognitive flexibility, Persistence, Innovation, Problem Solving, Adaptability, Personal Development
★ 4.4 (2.4K) · Mixed · Course · 1 - 4 Weeks

Saïd Business School, University of Oxford
Skills you'll gain: Prioritization, Strategic Prioritization, Root Cause Analysis, Critical Thinking and Problem Solving, Complex Problem Solving, Strategic Thinking, Responsible AI, Strategic Leadership, Systems Thinking, Strategic Decision-Making, Leadership, Initiative and Leadership, Critical Thinking, AI Enablement, Leadership Development, Analysis, Business Solutions, Decision Making, Ideation, Artificial Intelligence
★ 4.9 (15) · Beginner · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Creative Thinking, Cognitive flexibility, Creative Problem-Solving, Problem Solving, Decision Making, Ideation, Creativity, Critical Thinking, Staff Management, Decisiveness, Overcoming Obstacles, Discussion Facilitation, Meeting Facilitation, Teamwork, Goal Setting, Collaboration, Leadership
★ 4.8 (738) · Beginner · Course · 1 - 3 Months